Disk Write Error.

[Mongoosey]

I've been playing this game for years, but received an error message when launching: "(0x5)" or something like that. I uninstalled the game, restarted the computer, and during my attempt to reinstall I'm now receiving this error message:

https://i.gyazo.com/ee8029eb607596f7c199e9c5aae5d4dc.png

[PEACEOFWAR]

Hi Mongoosey, with IT work I would first check that you have enough space free on the drive you are installing the game too. After that - I like this free tool for a quick check up on if a Data drive is failing or starting to do so, It is called HDDScan and you can google it, or if this link works go to http://hddscan.com/ -- If the link is removed from my post just google it :) once you have the Hddscan.zip downloaded, extract the files somewhere (like your desktop or a temp directory) and run the HDDScan.exe it will
If your HD is having problems it gives you really easy, it gives you a green, Yellow, Red light type of graph of the SMart report, if something is RED - it is normally the issue (sometimes with SSD downloading the Utilitily from the manufacture of that drive can double check it) if nothing is red, you might want to lanch a admin command prompt and type Chkdsk /F and hit enter, and Y and reboot the PC (this is assuming the main C: drive is where the problem is of course) If you need more help I will Subscribe to this Discussion - or you may reach out and Pm me. :) thanks.

[Mongoosey]

I've attempted some troubleshooting steps, and now I'm receiving the message, "Content file locked."

[UglyBird]

I have exactly the same problem, tried everything I could think of with no success.

IT'S NOTHING TO DO WITH HARD DRIVE ECT...

I can download the 'Introversion' version and put it in my
steamapp/common/prisonarchitectfolder,
and it works fine but cannot install Steam version anymore.
errors go from: 'disk write error' 'locked file' 'no permission' etc...

Could some one from steam resolve issue????????

[PEACEOFWAR]

Hmm I just saw same issue but with other files on a windows 10 pc at home, and we had to do the windows 10 reset to fix it, it was a very odd issue. From what we can tell the windows 10 update caused what we experienced. - not sure if that is what you will need to do if you are on 10

[Rokk]

Disable your overzealous antivirus.

Originally posted by UglyBird:

Could some one from steam resolve issue????????

You probably have an overactive antivirus, nothing Steam can do against that. Disable your AV.

[UglyBird]

Only happens with 'prison architect', no issue with other games.
I run win7 pro 64 and I did stop my AV without success.
I had that game installed for a few years and played it from time to time with no problem until last update.
I am not the only one with this issue but from what I saw on the web there is no solution yet, only a lot of speculation and solutions which do not solve the issue.

May be for once Steam could try to do something.

PS: My hard drive is bran new and I scanned it with no errors.

[murgh]

Check the quarantine of your snake oil antivirus. 'Content locked' is always avast or avg blocking the files due to a false positive.

[UglyBird]

I use 'Total AV' and there is nothing in the quarantine.

I have already tried every possible solution around with no effect.
This problem has been around for a while and has not been solve yet.

Since 'Prison architect' last update, many have had this error.

[Rokk]

So far, you're the only one with this issue. Every time I see this issue pop up, it's due to a crappy antivirus. And sure enough, Total AV is crap. Try adding the Steam folder to your exceptions.

Maybe it's one of those AV's that you can't really turn off. I don't know.

[PEACEOFWAR]

You can try this program it is free and I use it myself to free up folders on my PC, IObit Unlocker https://iobit-unlocker.en.softonic.com/ Download link https://en.softonic.com/download/iobit-unlocker/windows/post-download?sl=1
once you have this installed you can right click a folder and there will be a new option from the unlocker program, you can just unlock - but if you need to, you can unlock and delete the files needed. Note - this gives you great control over your operating system, so you can break it if you delete the wrong thing in windows directory for example you can nuke your OS. so becareful.

[murgh]

*cough* Severe snake oil warning*

Originally posted by PEACEOFWAR:

You can try this program it is free and I use it myself to free up folders on my PC, IObit Unlocker https://iobit-unlocker.en.softonic.com/ Download link https://en.softonic.com/download/iobit-unlocker/windows/post-download?sl=1
once you have this installed you can right click a folder and there will be a new option from the unlocker program, you can just unlock - but if you need to, you can unlock and delete the files needed. Note - this gives you great control over your operating system, so you can break it if you delete the wrong thing in windows directory for example you can nuke your OS. so becareful.

[PEACEOFWAR]

Originally posted by murgh:

*cough* Severe snake oil warning*

Originally posted by PEACEOFWAR:

You can try this program it is free and I use it myself to free up folders on my PC, IObit Unlocker https://iobit-unlocker.en.softonic.com/ Download link https://en.softonic.com/download/iobit-unlocker/windows/post-download?sl=1
once you have this installed you can right click a folder and there will be a new option from the unlocker program, you can just unlock - but if you need to, you can unlock and delete the files needed. Note - this gives you great control over your operating system, so you can break it if you delete the wrong thing in windows directory for example you can nuke your OS. so becareful.

If you don't know what something is don't assume that it is snake oil, fake news, or something stupid. Do your research first please.
https://www.iobit.com/en/iobit-unlocker.php
http://download.cnet.com/IObit-Unlocker/3000-2094_4-75498417.html
http://www.majorgeeks.com/files/details/iobit_unlocker.html

[Mongoosey]

Originally posted by UglyBird:

Only happens with 'prison architect', no issue with other games.
I run win7 pro 64 and I did stop my AV without success.
I had that game installed for a few years and played it from time to time with no problem until last update.
I am not the only one with this issue but from what I saw on the web there is no solution yet, only a lot of speculation and solutions which do not solve the issue.

May be for once Steam could try to do something.

PS: My hard drive is bran new and I scanned it with no errors.

** I found a fix **

I had inadvertently enabled System Mechanic Pro's "System Shield" feature, which ultimately conflicted (of course) with my Norton Security. I uninstalled System Mechanic Pro entirely, then uninstalled Norton Security.

After restarting my PC, I reinstalled Norton Security, followed by System Mechanic Pro (without the System Shield feature). Prison Architect was then able to update without any problems.

I hope this helps.

[murgh]

Originally posted by PEACEOFWAR:

Originally posted by murgh:

*cough* Severe snake oil warning*

If you don't know what something is don't assume that it is snake oil, fake news, or something stupid. Do your research first please.
https://www.iobit.com/en/iobit-unlocker.php
http://download.cnet.com/IObit-Unlocker/3000-2094_4-75498417.html
http://www.majorgeeks.com/files/details/iobit_unlocker.html

No worries, I have. First of all iobit is considered malware by malwarebytes, their Unlocker is marked as a hacking tool by more than just a few established antivirus programs, Softonic is flooded with shiny download buttons tempting you to download something else rather than you'd expected and the list can go on. Snake oil galore.

Topic starter wants a good advice? Go get Bitdefender Free Antivirus. It's using one of the best av engines around the world, just stripped from all the extras and stuff you don't want anyway, like parental control and other nonsense which you do get when buying the complete package. It will still block web threats, runs background scans and checks the things you download. It wont bother you if it's not needed. And the best part of it: it knows Prison Architect isn't a virus so it won't lock the game files for no reason at all.

The Free edition is very lightweight, so it can also run on cheaper/older machines:
https://www.bitdefender.com/solutions/free.html
http://download.bitdefender.com/windows/bp/agent/en-us/bitdefender_online.exe

edit: lol that cnet link got blocked in my brower:

"Because of the following filter

||download.cnet.com^$document
Found in: uBlock filters – Badware risks"

Yea, cnet isn't what it used to be as well. Stay away from there, just like softonic.

[UglyBird]

Originally posted by Rokk:

So far, you're the only one with this issue. Every time I see this issue pop up, it's due to a crappy antivirus. And sure enough, Total AV is crap. Try adding the Steam folder to your exceptions.

Maybe it's one of those AV's that you can't really turn off. I don't know.

Total AV is not the problem and for your info is far from being "crappy". So far it is the best I have used and this over the last 15 years.
I did uninstall and put an exception with no result.

The problem was "System Mechanic pro" which I was not using anymore but for some reasons was still active in some way. I uninstalled and 'voila', updated with no problem.

A lot of AV and shield programs are too heavy on your system, I used AVG for years but it has, like many others, become invasive and problematic.
I dumped 'Norton' a long time ago.
'Total AV' is light on your system , does a very good job and the price is not bad.