about235ninjas Aug 25, 2013 @ 4:23pm
I have a small problem
I just got the game and loved playing it. But then the new update was released and I decided to download it and ever since then whenever I launched the game i get a black screen (as in the game window everything else is fine) but I can't even make it to the main menu. Please help I really want to play this game more.
Showing 1-15 of 17 comments
< >
asmodean_uk Aug 25, 2013 @ 5:51pm 
I have the same issue
bigevilboss Aug 25, 2013 @ 6:03pm 
if your steam user try deleting the game and a re-download might fix the issue
about235ninjas Aug 25, 2013 @ 6:04pm 
already did
even downloaded the launcher from the website and it still didnt work :/
iStravinsky Aug 25, 2013 @ 6:37pm 
update your video drivers, and make sure your computer is not using HD Intel graphics. I had the same problem but fixed it by updating my NVIDIA driver and forcing the game to use it instead of Intel HD Graphics 3000.
SXX Aug 25, 2013 @ 9:35pm 
Please upload your DxDiag.txt somewhere (e.g http://sendspace.com/ ) and link it here.
Run DxDiag tool (Start > Run > type "dxdiag" without quotes), press "Save All Information" button and upload your DxDiag.txt.

There is actually problem, but it's ONLY for Intel HD2000/3000 owners. Upload your system info and probably i might say what's to do.
about235ninjas Aug 26, 2013 @ 11:56am 
@sxx how would I access that using windows 8?
sorry if thats a dumb question im not the best at dealing with computers
SXX Aug 26, 2013 @ 12:05pm 
Instruction for Windows 8:

1. Collect and save your System's DirectX information:
a. From the Windows desktop, press the Windows key and the R key to open the Run window.
b. In the "Open:" field of the Run window, type "DXDIAG." Click OK or press the Enter key to open the DirectX Diagnostic Tool (if prompted to check if your drivers are digitally signed, clickYes).
c. In the DirectX Diagnostic Tool window, click the "Save All Information..." button.
d. In the "Save As" window, the DirectX information will be saved as a text (.TXT) file. Designate where the file will be saved (such as the Desktop or other easily accessible location) and then click on the "Save" button.
Last edited by SXX; Aug 26, 2013 @ 12:06pm
about235ninjas Aug 26, 2013 @ 12:27pm 
now do I post it here or pm you?
SXX Aug 26, 2013 @ 12:42pm 
Upload it here:
http://sendspace.com/
or post here:
http://pastebin.com/

Then post link there. I'm prefer to communicate in public because other people might fix their problems when they find this topic.
SXX Aug 26, 2013 @ 1:42pm 
Good news for you:
Card name: Intel(R) HD Graphics 4000
Driver Date/Size: 7/27/2012 20:32:00, 8281600 bytes
Install latest drivers and game will work:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22842
Last edited by SXX; Aug 26, 2013 @ 1:43pm
about235ninjas Aug 26, 2013 @ 1:49pm 
both?
SXX Aug 26, 2013 @ 1:53pm 
Originally posted by about235ninjas:
both?
It's same driver in different form, exe is installer.
about235ninjas Aug 26, 2013 @ 1:53pm 
k
thank you so much
asmodean_uk Aug 26, 2013 @ 7:06pm 
Thanks for the speedy replies, I did the Nvidia trick and it worked for me just fine. I was also using the Intel set, and forcing it to use the nvidia ones with the update did the trick.

Thank you for your help with this
Showing 1-15 of 17 comments
< >
Per page: 15 30 50
Date Posted: Aug 25, 2013 @ 4:23pm
Posts: 17