NAMskalle98 Jul 14, 2013 @ 10:21am
Picture won't show...
I bought Cities XL Platinum two weeks ago before I went on vacation. After playing it between one and two hours, I left the game. A minute later I tried to launch the game, but there was only a black screen and the following from the screen (not the computer): cannot display this video mode, change your computer display input to 1920X1080&60hz. I can still hear the sounds from the game, the picture is the only problem. I have checked the PC's screen settings like ten times. It sais i use 1920X1080 and 60hertz, but it still won't work. I don’t know what else I can do. If you know how to fix this problem, please let me know.
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raffi117 Jul 14, 2013 @ 12:08pm 
I bought it and played for a couple of hours yesterday and when I just tried today the same problem occured. It will just start but have a blank screen a message that says "not supported"
[AB] nolezℐяїøη15 Jul 14, 2013 @ 2:30pm 
Did you try restarting your PC? If the DI is what the game wants, maybe a restart would give the game the kick in the ♥♥♥ it needs.
raffi117 Jul 14, 2013 @ 2:52pm 
Lol, yeah, I had done it right after that and it's still the same.. also I forgot to mention that sometimes there won't be any audio either
Last edited by raffi117; Jul 14, 2013 @ 2:56pm
raffi117 Jul 29, 2013 @ 8:23pm 
I deleted the game's cache and it works now. The problem happened after I made my own save point (the kind you name). Since I restarted it, I haven't made any save points and let the game auto save when I close out and since then I haven't had any problems
NAMskalle98 Aug 1, 2013 @ 2:05am 
Where do you go to delete the games cache?
Last edited by NAMskalle98; Aug 1, 2013 @ 2:06am
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Date Posted: Jul 14, 2013 @ 10:21am
Posts: 5