Cities XL Platinum > 综合讨论 > 主题详情
MagyarMatt 2013年3月22日下午1:57
Cities XL platinum won't launch
Zilch zero nothing. Running with windows 8 64 bit so I'm guessing that might be a problem as this OS has been a pain in the ♥♥♥ with just about everygame I have tried to run. Any solutions? I did do a google search and tried a few things but with no luck
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The doctor is in 2013年3月22日下午7:04 
it runs great on windows 8 64 bit

its something else

go here

C:\Users\<username>\AppData\Local\Focus Home Interactive\Cities XL 2012\log

look for newest log file and then go to the very bottom of that file and post that error

ignore any warnings/errors u see on top that is normal

just post the very last one

that is why it wont launch
ChikkaChiChi 2013年3月22日下午8:42 
Same problem here. No folder at C:\Users\XXXX\AppData\Local\Focus Home Interactive :(
The doctor is in 2013年3月22日下午9:13 
?

does not look like the game is even starting its steam then

did u verify game cache

what what version do u have of windows and of the game

there r 2 version a steam version and a focus version and there may even be an origin version now but that could be the focus version

i have windows 8, but windows 7 should have that folder too

perhaps u need to run prerequisites

go to

C:\Program Files (x86)\Steam\steamapps\common\Cities XL Platinum

and run

vcredist_x86.exe
dotnetfx.exe

C:\Program Files (x86)\Steam\steamapps\common\Cities XL Platinum\DirectX9

DXSETUP.exe

also go to windows application /system event log and see why the game is not starting


anyways if u like add me to friends n we can chat help u a little, just keep in mind im not cheap i charge $1B/hour, its for my retirement and i need to make up what i lost to the market and to ea with simcity 5 ;)
最后由 The doctor is in 编辑于; 2013年3月22日下午9:13
MagyarMatt 2013年3月23日上午2:47 
Thanks for the reply

My event log displays the following Log Name: Application
Source: SideBySide
Date: 23/03/2013 09:42:50
Event ID: 33
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CPADMIN-TVB4G6V
Description:
Activation context generation failed for "C:\Program Files (x86)\Steam\steamapps\common\Cities XL Platinum\CitiesXL_Platinum.exe". Dependent Assembly Microsoft.VC80.OpenMP,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195" could not be found. Please use sxstrace.exe for detailed diagnosis.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">33</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-03-23T09:42:50.000000000Z" />
<EventRecordID>1950</EventRecordID>
<Channel>Application</Channel>
<Computer>CPADMIN-TVB4G6V</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft.VC80.OpenMP,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.6195"</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Cities XL Platinum\CitiesXL_Platinum.exe</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

This is after running the prerequistics and I also have verified the game cache as well!!
I have windows 8 64 bit and the game is a steam download.
The doctor is in 2013年3月23日上午4:03 
did u do this where is what the log file showed!

go here

C:\Users\<username>\AppData\Local\Focus Home Interactive\Cities XL 2012\log

look for newest log file and then go to the very bottom of that file and post that error

ignore any warnings/errors u see on top that is normal

just post the very last one

that is why it wont launch
The doctor is in 2013年3月23日上午4:04 
look who the message it is from SideBySide

what are u using microsoft sxs for?
最后由 The doctor is in 编辑于; 2013年3月23日上午4:08
MagyarMatt 2013年3月23日上午4:07 
It's ok now thanks it works I just needed to uninstall and then reinstall a load of visual c++ downloads from microsoft. Works fine now!! :o)
The doctor is in 2013年3月23日上午4:10 
great

that is exactly what microsoft suggest

at first i thought u had adware by that same name and then i kept googling

anyways great to hear u got it working

dont forget to go xlnation.net hundreds of stuff there for game and ove 40k members that can help u better than me!
最后由 The doctor is in 编辑于; 2013年3月23日上午4:10
Arthas Menethil 2013年6月2日下午6:52 
Hi, sorry, but if is not much to ask, can you help me too with the crashing at loading screen. I Read the answers and do exactly the same but, in the pre-requisits, my my dotnefx doesn't work, because it said that they dont have support for 64 bits OS (my is Windows 7 ultimate 64 bits), and the last 2 lines of the log files are the following:
"[22:38:25] PROPERTIES Properties/mpUtils.h ( 101) ErrorBuild Properties => Corrupted file, Invalid tag
[22:38:29] CoreBase cbSave.cpp ( 605) ErrorBuild cbSerializeTag: Corrupted file, Invalid stream position"
And i dont have any clue of what that means, so its possible to you help me to solution this????

PS: Sorry my bad english, is that im not american... thanx.. ;)
The doctor is in 2013年6月2日下午9:42 
引用自 Arthas Menethil
Hi, sorry, but if is not much to ask, can you help me too with the crashing at loading screen. I Read the answers and do exactly the same but, in the pre-requisits, my my dotnefx doesn't work, because it said that they dont have support for 64 bits OS (my is Windows 7 ultimate 64 bits), and the last 2 lines of the log files are the following:
"[22:38:25] PROPERTIES Properties/mpUtils.h ( 101) ErrorBuild Properties => Corrupted file, Invalid tag
[22:38:29] CoreBase cbSave.cpp ( 605) ErrorBuild cbSerializeTag: Corrupted file, Invalid stream position"
And i dont have any clue of what that means, so its possible to you help me to solution this????

PS: Sorry my bad english, is that im not american... thanx.. ;)

hi sorry to hear that you are having issues with getting the game running

basically one of your saves/config files is bad

if you do not have any cities that you would like to save just delete the game folder

C:\Users\<username>\AppData\Local\Focus Home Interactive\Cities XL 2012

if you have cities that you need to save, well then its a little harder, you will ned to find the bad city or config file and manually delete it

good luck and please let us know how it goes.
最后由 The doctor is in 编辑于; 2013年6月2日下午9:43
Arthas Menethil 2013年6月3日上午1:23 
Wow... Very, Very Thanx... now it works... tried it for days and now with your help it works... your awesome... again, very, very thanx... ;)
The doctor is in 2013年6月3日上午5:11 
great to read that you got it running. have fun!
Prepsi [Drunk On Lemonade] 2013年6月6日下午9:28 
Alright, I have an error on the largest city I have in game, however other cities boot up just fine. any suggestions?
The doctor is in 2013年6月7日下午2:49 
or do you have manual saves then restore from manual save

do y ou have a backup then restore from backup

if not then sorry u should have been doing manual saves and backups

the same for any other important documents

its very easy with cities xl to do manual saves and its very easy with windows to setup the game directory and for that matter any other important directory to be backed up on a scheduled bases transparently in the background.

so dont rely on that automated save to be your only save!
Aurora 2013年7月11日下午10:00 
Well, whenever I launch, I get an 'unknown error' which prevents the game from starting. I've verified the cache integrity multiple times and I've tried to launch from the steam apps folder, all to no avail. I have tried to reinstall the VCredistx86 and the dotnetfx. However, whilst the VCredist installs fine, apparently the dotnetfx can't run on a 64-bit system and the install closes. XL works fine on my desktop, it's just my laptop that won't seem to cooperate. I'm also in Asia right now, incase that affects anything.

Windows 7 64-bit
Intel i3-2350 2.3GHz
6GB RAM
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发帖日期: 2013年3月22日下午1:57
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