Holy Cheese Nov 29, 2013 @ 1:20pm
[SOLVED] Game won't start, Black screen.
well i played this game for about 30 mins last night and this morning i wanted to go play it and the screen went black but the audio was still working. i have already uninstalled the game and then reinstalled it.
Last edited by NutsMammoth; Dec 13, 2013 @ 2:07am
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NutsMammoth  [developer] Dec 2, 2013 @ 2:15am 
Please modify the graphics configuration file in order to run Cities XL in windowed mode:

1. Open the folder Cities XL Platinum located on the hard disk.
2. The default path is the Local Disk (C:), Program Files or Program Files (x86), Steam, SteamApps then Common.
3. Open the folder Data then the folder Config.
4. Right click the file GlobalSettings.cfg and click Edit or open the file using the Notepad.
5. Go to <Application>.
6. Set Win32FullScreen to 0:

<Win32FullScreen>0</Win32FullScreen>

7. Save the file GlobalSettings.cfg and run the game.

As soon as you experience major slowdowns with your city, please save your city then quit the game (go back to the main menu) and reload your city.
Holy Cheese Dec 7, 2013 @ 7:49am 
now i can see and watch the into but then it goes black again
zbychoo Dec 8, 2013 @ 12:59pm 
I have the same problem as ChubbyMcMuffin.
I modified config file as NutsMammoth describe and I have black screen after intro.
Spider Dec 8, 2013 @ 5:38pm 
yah this is BS, I played this game for a week, and lastnight I started it up and now it runs in background,but no video, just audio, I can here it running in background
NutsMammoth  [developer] Dec 9, 2013 @ 5:26am 
A. Please check that Cities XL Platinum is correctly installed:

1. Run Steam and click Library.
2. Right click Cities XL Platinum and click Properties.
3. Click Local Files tab then Verify Integrity of Game Cache button.
4. Run the game.

B. Otherwise, please reset the game settings:

1. Open the Local Disk (C:).
2. Open the folder Users.
3. Open the folder of the username.
4. Open the folder AppData (*)
5. Open the folder Local.
6. Open the folder Focus Home Interactive.
7. Delete the folder Cities XL Platinum.
8. Run the game.

WINDOWS VISTA/WINDOWS 7
(*) The AppData folder is an hidden folder by default. To view this folder, click Organize from the top left then Folder and search options.
Click the View tab and check 'Show hidden files, folders and drives' under 'Hidden files and folders' in the 'Advanced Settings' window.
Click the OK button.

WINDOWS 8
(*) The AppData folder is an hidden folder by default. To view this folder, click Organize then Folder and search options.
Click the tab View and check 'Show hidden files, folders and drives' under 'Hidden files and folders' from 'Advanced Settings'.
Click the button OK.

Note: As soon as you experience major slowdowns with your city, please save your city then quit the game (go back to the main menu) and reload your city.
Last edited by NutsMammoth; Dec 9, 2013 @ 5:26am
zbychoo Dec 9, 2013 @ 10:34am 
Solution B works.
Thank you.
chetancs Dec 21, 2013 @ 10:47am 
Thank you it works
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