Cities XL chrashing on launch <Fixed>

[Terror Toft]

fails on launch... which parts of the DxDiag do you need?

[The doctor is in]

go here

C:\Users\<username>\AppData\Local\Focus Home Interactive\Cities XL 2012\log

and post the last error you see

also post details of your hardware and os

cpu/gpu/memory/storage, version of windows (32-bit or 64-bit)

[Terror Toft]

[00:25:20] CORE mcStreamBin.cpp ( 282) Assert This shouldn't happen in release...
[00:25:23] CORE mcFile.cpp ( 198) Error can't open file data\config\gembeachscenarii.cfg
[00:25:23] SIMTOURIST pesTourismParams.cpp ( 179) Error pesTourismParams::LoadScenarii : Can't load <data/config/gembeachscenarii.cfg>
[00:25:23] LUA csScriptManager.cpp ( 522) Error HighLightMgr compiled
[00:25:23] LUA csScriptManager.cpp ( 522) Error Compiling Data/Test/MapList.cxl
[00:25:23] LUA csScriptManager.cpp ( 522) Error Compiling Data/Test/MapList.cxl done
[00:25:23] LUA csScriptManager.cpp ( 522) Error Compiling Data/Test/SoloTradeMgr.cxl
[00:25:23] LUA csScriptManager.cpp ( 522) Error Compiling Data/Test/SoloTradeMgr.cxl done
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape CHAP4_11
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape CHAP4_17
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape CHAP5_25c
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 4 bâtiments supplémentaires pour valider l'étape CHAP5_26
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape CHAP6_10
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 3 bâtiments supplémentaires pour valider l'étape CHAP6_22
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape CHAP7_23
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape CHAP7_32
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape CHAP9_11
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape CHAP9_17
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape CHAP10_11
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape CHAP10_17
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape GEMCHAP1_12
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 4 bâtiments supplémentaires pour valider l'étape GEMCHAP1_17
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape GEMCHAP2_18
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape GEMCHAP2_25
[00:25:23] LUA csScriptManager.cpp ( 522) Error vous devrez ajouter 1 bâtiments supplémentaires pour valider l'étape GEMCHAP2_29
[00:25:28] CORE mcMemBlock.cpp ( 218) Assert You request a size of 1073741824
[00:25:29] CoreBase cbSave.cpp ( 605) ErrorBuild cbSerializeTag: Corrupted file, Invalid stream position
[00:25:31] CoreBase cbSave.cpp ( 605) ErrorBuild cbSerializeTag: Corrupted file, Invalid stream position


Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
Processor: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz (4 CPUs), ~3.6GHz
Memory: 24576MB RAM
Chip type: GeForce GTX 660
Storage:
Free Space: 137.6 GB
Total Space: 715.4 GB
File System: NTFS
Model: ST3750528AS ATA Device

[DoubleJ93]

Please check that Cities XL Platinum is correctly installed:

1. Right click Cities XL Platinum and click Properties.
2. Click the tab Local Files then click the button Verify Integrity of Game Cache.

[The doctor is in]

hi! :)

if above does not work try renaming

C:\Users\<username>\AppData\Local\Focus Home Interactive\Cities XL 2012

to

C:\Users\<username>\AppData\Local\Focus Home Interactive\Cities XL 2012.org

and run the game
if it works then it was corupt city, if u have any cities or corrupt config file...

but most likely fro about its bad download from steam

best of luck

[Terror Toft]

@NutsMammoth, no problems with local files.

@The Doctor Is In, This worked, thanks for not only pointing out how to fix it but what causes it :D

[The doctor is in]

its no problem happy gaming

sometimes config files / saved cities get damaged cause of crashes sometimes its cause of mods

some mods are outdated, im not sure which is the case

also do a save before exiting and backup your folder ok cause all your cities are there if one gets damaged at least u can go to old save

also u know u can save cities and give it a name like backup1, backup2, ect..

think of it like word document that u can have old versions with different name and back them up

best regards

[CWH1125]

Hi, I'm having a similair issue. My game used to work but now when I click play on the menu, it crashes and a box pops up saying "CitiesXL game application has stopped working." I'm not super tech savvy and I've looked at alot of forums about this but the instructions are for certain types of computers I guess.

[Terror Toft]

that was the same i had... try these fixes

[CWH1125]

I tried both, there's no option for local files when I do properties. I also don't have an app data folder or any of that listed under "users" Another thing thats really strange is that there is a Cities XL 2011 folder in there and I never bought that and the game ico says platinum.

[DoubleJ93]

Messaggio originale di colehigh25:

I tried both, there's no option for local files when I do properties. I also don't have an app data folder or any of that listed under "users" Another thing thats really strange is that there is a Cities XL 2011 folder in there and I never bought that and the game ico says platinum.

Cities XL Platinum is an addon for Cities XL 2011 and 2012.
So 2011 and 2012 are included in the standalone version of Cities XL Platinum.

A. Please check that Cities XL Platinum is correctly installed:

1. Run Steam and click Library.
2. Right click Cities XL Platinum and click Properties.
3. Click the tab Local Files then click the button Verify Integrity of Game Cache.

B. Otherwise, do you have mods installed?

C. Or maybe you have a corrupted city, please reset Cities XL Platinum:

1. Open the Local Disk (C:).
2. Open the folder Users.
3. Open the folder of the username.
4. Open the folder AppData (*)
5. Open the folder Local.
6. Open the folder Focus Home Interactive.
7. Delete the folder Cities XL Platinum.
8. Run Cities XL Platinum.

WINDOWS VISTA/WINDOWS 7
(*) The AppData folder is an hidden folder by default. To view this folder, click Organize from the top left then Folder and search options.
Click the View tab and check 'Show hidden files, folders and drives' under 'Hidden files and folders' in the 'Advanced Settings' window.
Click the OK button.

WINDOWS 8
(*) The AppData folder is an hidden folder by default. To view this folder, click Organize then Folder and search options.
Click the tab View and check 'Show hidden files, folders and drives' under 'Hidden files and folders' from 'Advanced Settings'.
Click the button OK.

[CWH1125]

Thank you! I ended up having to reset it. Now I'm on to other problems, the world will not stop rotating...to the point of being unplayable.