Storm > General Discussions > Topic Details
Glue Jun 27, 2013 @ 2:13pm
Can't play?
So I ust bought the game and when I hit 'Play Storm' the game starts but all I get is a black screen with a couple of different flags on in. the flags seem to be glitching in and out. The game doesn't move any further. Please help! I want to play.
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Ayawaska Jun 27, 2013 @ 2:37pm 
tried pressing enter?
Glue Jun 27, 2013 @ 2:41pm 
Okay got past the flag screen but now on the regular screen and in the game the screen glitches out with black flickering bars all over it.
Shiven Jun 27, 2013 @ 8:39pm 
I'm having the same issue. Screen flickers and it's impossible to play.

I'm on a laptop with a dedicated GPU. I believe the game is trying to use my intergrated video card. I went into the GPU control panel and I can't make the game run with the dedicated GPU.
BeingtheDuke Jun 27, 2013 @ 9:38pm 
Same bug here too.
heppsan Jun 28, 2013 @ 12:26am 
Same for me!!
heppsan Jun 28, 2013 @ 1:38am 
Has anyone found a fix?
NekoEntertainment  [developer] Jun 28, 2013 @ 1:49am 
Hi guys, sorry for the problem, have you tried updating your graphic drivers?
What's your graphic card model? (if you could do a dxdiag it would be great to understand)
heppsan Jun 28, 2013 @ 2:05am 
There was an uppdate released today so I just uppdated it, but the issue remains..
I have NVIDIA GeForce GT 650M.

I think I've made a dxdiag at one point, but can't remember how it's done.
Werewolf Jun 28, 2013 @ 4:30am 
I updated my graphics driver and got the flag screen to stop flickering.... once. It then went back to flickering... Any fix?
NekoEntertainment  [developer] Jun 28, 2013 @ 6:23am 
Do you use a double screen? If yes can you tell us at wich resolutions are the different screens, and can you try to desactivate the second screen to see if it works, please?
heppsan Jun 28, 2013 @ 6:42am 
I'm only using one screen, and at 1920 - 1080.
NekoEntertainment  [developer] Jun 28, 2013 @ 7:44am 
ok thx, you can usually find dxdiag, in Windows\System32
That would help
heppsan Jun 28, 2013 @ 8:11am 
Here are my dxdiag:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
System Manufacturer: Acer
System Model: Aspire V3-771
BIOS: InsydeH2O Version 03.71.51V1.07
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8030MB RAM
Page File: 3177MB used, 12881MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_06861025&REV_09
Display Memory: 4042 MB
Dedicated Memory: 1994 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO1720
Native Mode: 1920 x 1080(p) (60.010Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2653 (English)
Driver Version: 8.15.10.2653
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/14/2012 04:47:38, 8086528 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-947B-8B26B4C2C435}
Vendor ID: 0x10DE
Device ID: 0x0FD1
SubSys ID: 0x06861025
Revision ID: 0x00A1
Driver Strong Name: oem10.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2653:pci\ven_8086&dev_0166&subsys_06861025
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10250686&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6570 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/14/2012 13:03:08, 4744808 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Werewolf Jun 28, 2013 @ 2:09pm 
Here's my dxdiag... (still have flickering after updates)

------------------
System Information
------------------
Operating System: Windows 8 Single Language 64-bit (6.2, Build 9200) (9200.win8_gdr.130410-1505)
Language: English (Regional Setting: English)
System Manufacturer: FUJITSU
System Model: LIFEBOOK AH532/G21
BIOS: Version 2.06
Processor: Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Memory: 6144MB RAM
Available OS Memory: 6002MB RAM
Page File: 2356MB used, 4605MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_16C210CF&REV_09
Display Memory: 1664 MB
Dedicated Memory: 32 MB
Shared Memory: 1632 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC3442
Native Mode: 1366 x 768(p) (59.998Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 9.17.0010.2843 (English)
Driver Version: 9.17.10.2843
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: Thread group

Name: NVIDIA GeForce GT 620M
Hrist Valkyrie Jun 28, 2013 @ 3:01pm 
You said you were using a dedicated video adapter, but your DXDiag is showing only the Intel Integrated chip. Can you go into the device manager, disable it, then try starting the game to see if it forces it to use the nVidia device?

Also, make sure you check Intel's site for updated graphics drivers; the manufacturers' websites rarely update their copy of the driver when Intel releases one.

Finally, go into both the Intel and nVidia control panels, and turn all graphics properties for 3d gaming to their lowest settings or "Application Control," preferrably the latter. If the latter option isn't available, turn those settings off or to their lowest value. Then try launching the game.
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