Noontide  [developer] Feb 10 @ 11:23am
Reporting Bugs
Hey folks,

First of all, let me say just how much we appreciate everyone who is taking the time to report bugs here. We can't understate just how important it is that we receive these reports when you find a bug, each report helps us release targeted fixes to specific problems and will result in a more polished final game. It's incredible how dedicated you are to do this and we sincerely appreciate the passion you show for the game!

To help us get the best out of each report we need you to include all the information you possibly can about your build of the game, system and the bug itself. The more information we have the easier it is for us to identify and fix. So with that in mind here's a few guidelines to help us get the information we need.

Cheers everyone!

Reporting Bugs

For each unique bug please do the following:

  • Open a new thread on our official forums[forum.subterraneangames.com]. Our forums allows us to manage bug reports more granularly. Among other things, it allows us to track each bug as an individual issue and merge similar reports so that our code team can get a better picture of the current state of each bug.
  • If you're posting a crash please post them in our crash report topic.[forum.subterraneangames.com]
  • Include the information as outlined in this thread on our forums[forum.subterraneangames.com]
  • Be sure to include any information you can about how the bug came about and if you can try to replicate it and provide us with clear steps to reproducing it ourselves.
  • For Multiplayer reports please indicate if you were the client or the host.
  • Videos, Screenshots, anything else that might help us replicate is welcome.


Last edited by Noontide; Aug 23 @ 12:45pm
Showing 1-9 of 9 comments
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TheBloods_Of_Skull_Busters Feb 10 @ 9:08pm 
I have loved dk since the first one and am liking this one so far only issues i have is it starts to slow down during game play and when i click on build or any thing at my menu it clicksd on tiles as well. I cant get updates easy either i have to mess with file verify alot to get it to update. Must beat this game have beat all the rest is only one left to terize lol.
Last edited by TheBloods_Of_Skull_Busters; Feb 10 @ 9:08pm
UncleGrandpa May 3 @ 7:59am 
When I finished the tutorial and clicked on the 'Main Menu' to go there the game exited to the desktop. I have the Linux version.


Processor Information:
Vendor: AuthenticAMD
CPU Family: 0x15
CPU Model: 0x10
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 2500 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 14.04 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 3.13.0-24-generic
X Server Vendor: The X.Org Foundation
X Server Release: 11501000
X Window Manager: Compiz
Steam Runtime Version: steam-runtime-release_2014-04-15

Video Card:
Driver: ATI Technologies Inc. AMD Radeon HD 7420G

Driver Version: 4.4.12874 Compatibility Profile Context 14.10
OpenGL Version: 4.4
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x1002
DeviceID: 0x9992
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1600 x 900
Desktop Resolution: 1600 x 900
Primary Display Size: 15.04" x 8.43" (17.20" diag)
38.2cm x 21.4cm (43.7cm diag)
Primary VRAM Not Detected

Sound card:
Audio device: ATI R6xx HDMI

Memory:
RAM: 3347 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 465079 Mb
Largest Free Hard Disk Block: 291309 Mb

Installed software:

Recent Failure Reports:
Sat May 3 12:06:18 2014 GMT: file ''/tmp/dumps/assert_20140503080605_16.dmp'', upload yes: ''CrashID=bp-5126b17e-cd97-4624-95c2-ca08c2140503''

FlyxDK Aug 9 @ 9:18pm 
I am getting black screen, on higher resolution that 1024
Silver Spade Aug 14 @ 5:16am 
Hey guys I just purchased this as the OSX compatibility problem wasn't listed on your storefront anymore. You have it listed in this article and the game crashes within 2 min. I assume it is still a problem, do you have any ETA on a fix yet?
v0id  [developer] Aug 22 @ 11:30am 
Hey guys,
this thread is not supposed to report bugs. It is just there to explain how to properly create bug reports.

Please head over to https://forum.subterraneangames.com/forums/bedrock-beta-bug-reports.70/ and report bugs there.

If you do it here it's not very likely that they will be read, while we are eager to get all reports fixed in our bug reports forum linked above.

@OSX version: it should work for almost everyone with the current public version, but some people reported problems when playing with too high quality settings especially on low and mid range specs. In this case the game just crashes which is a problem specific to the Unity Engine version used in the current public build.

However the current public version (0.4.3) is a bit outdated and will get soon replaced by the new 0.5.0 version, which should run a lot smoother on OSX.

You can already try the current work in progress of this version if you sign in our patch testing branch (https://forum.subterraneangames.com/threads/patch-testing-bedrock-beta-v0-5-0-dungeons-for-two.6125/) which provides nightly builds of the game and many issues you have are potentially fixed there.

I hope this helps you.
Cheers
Last edited by Noontide; Aug 23 @ 12:45pm
Silver Spade Aug 22 @ 6:32pm 
Many thanks v0id, I'll be sure to report bugs there for you and sign up to the nightly builds
Dunn [NO] Aug 30 @ 4:12am 
Here are on the below link 12 crash dumps log files produced by "War for the overworld", fix this please. As it is impossible for me to play the survival map without game crash when I get to the behemot wave... It crashes on 2560x1440 resolution aswell as on 1280x720.. Makes no difference.
http://ge.tt/4NUNans1/v/0?c
Sir Mountebank Aug 31 @ 1:04pm 
So I put in one of those Animal Pen rooms, and as soon as the announcer said something had entered my dungeon the game froze. Are certain animals not actually in the game yet? I think he said it was a 'Skarg', if that's any help.
[LINUX]oldrocker99 Sep 10 @ 9:05pm 
Linux version:

The game has started every time I've run it, but, for the first time, after the update, the window opened and immediately closed again, after the Unity screen rez and size dialog.



From the terminal:

oldrocker99@oldrocker99-Desktop:~/.steam/steam/SteamApps/common/War For The Overworld$ ./WFTOGame.x86_64
Set current directory to /home/oldrocker99/.local/share/Steam/SteamApps/common/War For The Overworld
Found path: /home/oldrocker99/.local/share/Steam/SteamApps/common/War For The Overworld/WFTOGame.x86_64
Mono path[0] = '/home/oldrocker99/.local/share/Steam/SteamApps/common/War For The Overworld/WFTOGame_Data/Managed'
Mono path[1] = '/home/oldrocker99/.local/share/Steam/SteamApps/common/War For The Overworld/WFTOGame_Data/Mono'
Mono config path = '/home/oldrocker99/.local/share/Steam/SteamApps/common/War For The Overworld/WFTOGame_Data/Mono/etc'
PlayerConnection initialized from /home/oldrocker99/.local/share/Steam/SteamApps/common/War For The Overworld/WFTOGame_Data (debug = 0)
PlayerConnection initialized network socket : 0.0.0.0 55021
Multi-casting "[IP] 192.168.1.5 [Port] 55021 [Flags] 2 [Guid] 2153506264 [EditorId] 3962654383 [Version] 1048832 [Id] LinuxPlayer(192.168.1.5) [Debug] 0" to [225.0.0.222:54997]...
PlayerConnection already initialized - listening to [192.168.1.5:55021]
Aborted (core dumped)




Kubuntu 14.04, LXQT desktop
AMD Phenom II 965 CPU
16 GB PC1333 RAM
GeForce 650ti, nVidia 3.43.13 drivers

[EDIT] After today's upgrade, it does come up. Thanks!
Last edited by [LINUX]oldrocker99; Sep 11 @ 10:11am
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