ACE COMBAT™ ASSAULT HORIZON Enhanced Edition
Jack The White May 9 @ 1:25pm
NAMCO = Scammers
NAMCO scammed their customers out of money by changing all Ace Combat gifts in people's inventories into Russian region locked copies when they re-released the game on Steam. They were region-free before, and now they are useless. NAMCO has been repeatedly made aware of the problem but chose not to fix it.

NAMCO needs to be banned from selling games on Steam and all their titles should be removed from the store.
Showing 1-13 of 13 comments
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=[T$CElite]= Rednavi May 11 @ 5:43am 
This has happened a LOT of times in the past with a lot of games. This is what you get for trying to take advantage of cross region gifting to get a profit
Jack The White May 11 @ 7:12am 
Purchasing games as gifts and trading, including cross-regionally, is not an exploit. It is an official Steam feature provided by Valve. Namco agreed to participate in it when they published their games on Steam. Now they scammed their customers.
=[T$CElite]= Rednavi May 11 @ 11:56am 
How? When you buy a gift you do so to either send it to a friend or for yourself later on (In which case you would still live in Russia and be able to activate it). Nobody buys tons of gift copies to keep them for a long time unless it's for profit via trading.

You tried to make profit out of cross-trading and it failed. These kind of things are a common risk when you try to take advantage of Russian prices. You should know better by now, especially when it happened so many times.

I myself don't like the practice of region locking the copies but it's a necessary step to take when so many people abuse of the Russian store.
Jack The White May 11 @ 1:02pm 
Ok, let's go over it:

1. Trading gifts is an official part of Steam. You may trade with anyone you want, not just friends.

2. I traded for several copies of Ace Combat during sale so I could trade them for other things later.

3. Those copies were advertized and sold region-free. When I traded for them they had no region lock or any warning/disclaimer of their origin that would indicate I should not trade for them.

4. Later Namco added region lock to the store. All my *existing* copies of Ace Combat suddenly became for Russia only!

Where did I go wrong? What legal of moral boundary did I violate?

I gave something valuable for those copies. Now they are useless. Namco scammed me.
Suicide Machine May 11 @ 3:26pm 
Originally posted by Jack The White:
4. Later Namco added region lock to the store. All my *existing* copies of Ace Combat suddenly became for Russia only!

Blahblahblahblahblah.... they've removed GFWL and replaced with Steamworks, thus making it available again on Steam, as they couldn't sell a game which could not have been activated on GFWL... The RU restrictions are a result of a glitch in the conversion they've made, when modifying Steam regions (as the GFWL ones no longer apply), you whiner. Go contact support or someone who can actually help you with your first world problem...
Last edited by Suicide Machine; May 11 @ 3:51pm
=[T$CElite]= Rednavi May 11 @ 4:40pm 
Originally posted by Jack The White:
I gave something valuable for those copies. Now they are useless. Namco scammed me.

They aren't useless, they can be used by Russians.
Crappage May 11 @ 4:49pm 
Nah I agree with this guy. Region locking is just greedy and pointless, especially for a game that's been out a while. I think the guy should get his money back, or remove the region lock entirely.
Inquisitioner May 14 @ 1:33am 
What makes you so sure its namco? Since this happens with loads of other games too, might be more steams fault.
=[T$CElite]= Rednavi May 14 @ 4:42pm 
Steam doesn't decide region locking, that's Namco.
cuteZ May 14 @ 8:51pm 
Originally posted by Rednavi:
Nobody buys tons of gift copies to keep them for a long time unless it's for profit via trading.
i do.. when there are sales i sometimes buy gift copies of games that i already have and wait a long time before giving it to certain people
Last edited by cuteZ; May 14 @ 8:51pm
=[T$CElite]= Rednavi May 15 @ 2:58pm 
Yeah but then, why gifting people this game? Do you hate them or what?
d3l4 May 20 @ 5:38am 
Has anyone tried to write an email to the Namco customer support? Or, actually, I should rather ask if anyone has got a reply.

I also have Ace Combat: AH gift that suddenly changed its region from the RoW copy to the locked Russian version.
Initially, I thought that this is just a temporal issue that happened due to the GfWL infrastructure removal. Yes, I was naive, I'm aware of that fact.
Later I've written a message to the Steam Suport, but they answered that: "Steam Support cannot assist you in bypassing regional content or language restrictions." Alright, I expected that. Not so naive this time.
So afterwards, as you may guess, I've contacted with the Namco Support (via e-mail address customerserviceUK(at)bandainamcogames.eu). Well, at least I tried because they didn't bother to answer (only an automatic reply).
Has anyone successfully contacted Namco Support?

Frankly, I don't have a problem with regional lockout systems as long as they're clearly labeled. Steam shouldn't allow publishers to change a region policy at will, especially if it makes the game impossible to play for people who acquired it earlier.
Jack The White May 22 @ 3:12am 
Both Namco and Steam support are ignoring all inquiries.
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