Crash Advice please

[Gidean]

Hey guys, just started playing and i really like the game. Problem is i keep getting this bug that shuts my whole game down. I thought at first that it was connected to the sound but i turned all of the sound off and it happened again. It seems almost graphical as there is a slow down prior to the shut down occuring. For the record i have a gaming PC that is more than capable of playing this level of game which leads me to wonder what on earth it could be. Any advice?

[BlackSmokeDMax]

Most times it is the save game going corrupt. What used to happen to me was clicking at just the wrong time between turns. To stop stuff like that from happening, I started using a few methods:

- Turn off auto turns.
- After clicking 'End Turn' and waiting for the computer players to finish... once I think they are finished I still wait for a count of 1 or 2 before touching anything.
- If you reload an old save, after you do it once or twice, make sure to exit the game completely to desktop, and then start from a fresh load of the game.
- There may be some other things I have forgotten, as I haven't played a large amount in a long time.

That really helped the stability of the game for me. Once you do get a game that is crashing, sometimes there is just nothing you can do about it, seems to get in a corrupted state that will crash soon every time. If you have any older auto-saves or regular saves, perhaps try those.

I also turned off some features that may or may not have anything to do with crashes, things like "allowing units to move within their hex" (something like that), shadows, pedestrians, etc.

[Gidean]

Hey mate, thanks for the advice i will have a look at some of those options and see if they work. Itll be a shame if i cant get a stable game because i was quiet impressed with the game but i know i wont play it again if it keeps glitching like this.

[IslandDog]

Please contact support so we can get more information. Please include any save games that have this issue.

http://esupport.stardock.com/index.php?/Tickets/Submit

[Lord Bubba]

This is a good game, especially since I am not a fan of magic. But this game does crash a lot!

[Zarachas]

Yes this game crashes too often, like each 30 minutes, and its always at end of turn... any fix?

[Gidean]

I tried a few options but i never found a way to stabalise the game from randomly crashing. I felt like it was potentialy a graphics issue as it always seemed linked to movement of troops/ npc movement. A real shame as i still think it holds a lot of potential.

[the_charch]

i found xtra deconstruct generally added a lot of stability, less so if i tried to add on CoS, but end of turn before begining of next the game seems like it will let you do things but basiclly will freeze if you do. compounded when ai messages you, research complete pops up, events happen heroes and towns level and combinations of these make it even worse.
ai messages can be particularily bad because you click it to dismiss before the game is ready for imput and lock up.