Company of Heroes (New Steam Version)
Rumpl Mar 18 @ 4:00pm
Cant connect to Relic Servers
Hi,
everytime i start the game, it says: 'Relic Online services not available'.
I reinstalled (both: coh and steam), disabled firewall, searched in web, nearly killed my keyboard -nothing worked. What can i do?
On my old Win XP System, it worked ok, even with patch 2.700.2.30. One week ago i installed Win7, since then CoH refused to work.
Help me, I NEED TO PLAY
Showing 1-15 of 25 comments
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Æ Mar 18 @ 8:20pm 
Same here man ive had this for a few days now.
Them feels bro them feels
marcb1234 Mar 18 @ 10:05pm 
same here
marcb1234 Mar 18 @ 10:05pm 
this is killling the community
Ϯ Tut Tut Ϯ Mar 19 @ 4:01am 
UAC maybe make it less secure by moving the slider down ?
Or is it a firewall/router issuse ?
Test the ports are open with a port tester

Also post warnings.log files so we can see what they say.
http://steamcommunity.com/sharedfiles/filedetails/?id=175370459
Last edited by Ϯ Tut Tut Ϯ; Mar 19 @ 4:03am
Renée is leuk Mar 19 @ 8:10am 
I have the same for 2 days, before that I played the game much times
Æ Mar 19 @ 8:30am 
Im about ready to uninstall, I cant even play skrimish!
what the hell!
Renée is leuk Mar 19 @ 8:39am 
I already did that 3 times, that didn't workt with my
Renée is leuk Mar 19 @ 8:42am 
I hope their wil be an update for it
Deutsches_Wasser Mar 19 @ 5:03pm 
Hm, just closed all my programs and rebooted my PC and it worked.
HeadHunter27 Mar 20 @ 3:53am 
Ok its been four days now and I cant connect I get the same message as everyone else. I had no issues before connecting. I am posting my warnings log. I dont know too much about computers but I think its not logging into the game with my steam credentials so I thin it is a steam issue not a game issue Login Async was a failure Found 0 profiles for account this sounds like a steam issue to me any thoughts?
8:46:18.73 RLINK -- OnRequest app ticket returned N
18:46:18.73 RLINK -- SteamAuth received ticket at t=34956
18:46:18.73 RLINK -- SteamAuthManager::GetAuthToken state ID : 2
18:46:20.18 RLINK -- LoginAsync - response was failure:
18:46:20.18 RLINK -- Found 0 profiles for account
18:46:20.18 RLINK -- CallManager - terminating all server calls in progress (1 in progress)
18:46:20.18 Activating screen: MessageBoxPopup
18:46:28.81 Logging in using Steam credentials...
18:46:28.81 Activating screen: MessageBoxPopup
18:46:28.81 RLINK -- SteamAuthManager::GetAuthToken state ID : 3
18:46:29.89 RLINK -- LoginAsync - response was failure:
18:46:29.89 RLINK -- Found 0 profiles for account
18:46:29.89 RLINK -- CallManager - terminating all server calls in progress (1 in progress)
18:46:29.89 Activating screen: MessageBoxPopup
18:46:33.98 Activating screen: OptionsMenu
18:46:33.98 THREAD: Hyper-Threading Technology Processors are not detected.
18:46:33.98 THREAD: Hyper-Threading Technology Processors are not detected.
18:46:40.14 Activating screen: FE_mm_01
18:46:40.14 GAME -- Setting campaign state to 'dlc1'
18:46:40.14 GAME -- Closing state 'dlc1'
18:46:40.15 GAME -- Setting campaign state to 'dlc2'
18:46:40.15 GAME -- Closing state 'dlc2'
18:46:40.15 GAME -- Setting campaign state to 'dlc3'
18:46:40.15 GAME -- Closing state 'dlc3'
18:46:42.66 Logging in using Steam credentials...
18:46:42.66 Activating screen: MessageBoxPopup
18:46:42.66 RLINK -- SteamAuthManager::GetAuthToken state ID : 3
18:46:43.76 RLINK -- LoginAsync - response was failure:
18:46:43.76 RLINK -- Found 0 profiles for account
18:46:43.76 RLINK -- CallManager - terminating all server calls in progress (1 in progress)
18:46:43.76 Activating screen: MessageBoxPopup
18:46:44.00 RLINK -- Transport - median kBPS [hi/cur] sent = 0.0/0.0, recvd = 0.0/0.0, #p/sec[s/r] = 0.0/0.0, max unsent 0, version err 0, merge 0
18:46:46.64 Logging in using Steam credentials...
18:46:46.64 Activating screen: MessageBoxPopup
18:46:46.64 RLINK -- SteamAuthManager::GetAuthToken state ID : 3
18:46:47.71 RLINK -- LoginAsync - response was failure:
18:46:47.71 RLINK -- Found 0 profiles for account
18:46:47.71 RLINK -- CallManager - terminating all server calls in progress (1 in progress)
18:46:47.71 Activating screen: MessageBoxPopup
18:46:52.15 Activating screen: OptionsMenu
18:46:52.15 THREAD: Hyper-Threading Technology Processors are not detected.
18:46:52.15 THREAD: Hyper-Threading Technology Processors are not detected.
18:47:02.07 Activating screen: FE_mm_01
18:47:02.07 GAME -- Setting campaign state to 'dlc1'
18:47:02.07 GAME -- Closing state 'dlc1'
18:47:02.08 GAME -- Setting campaign state to 'dlc2'
18:47:02.08 GAME -- Closing state 'dlc2'
18:47:02.08 GAME -- Setting campaign state to 'dlc3'
18:47:02.08 GAME -- Closing state 'dlc3'
18:47:11.03 Activating screen: QuitPromptDialog
18:47:12.60 GameApp::Quit( exitValue = 0 )
18:47:12.63 GameApp::ShutFrontEnd
18:47:12.65 GAME -- Ending FE
18:47:12.65 UIFrontEnd - Unloading Front End
18:47:12.67 SOUND -- Shutting down ...
18:47:12.74 SOUND -- Shutdown completed!
18:47:12.77 ~FEAppListener - Flushing queued online notifications
18:47:13.64 DLLDriverLinker -- 2 DLL drivers found.
18:47:13.64 ActionDatabase : [2343] global actions, [0] dummy actions.
18:47:13.64 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000000
18:47:13.64 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000001
18:47:13.66 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000002
18:47:13.66 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000003
18:47:13.66 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000004
18:47:13.66 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000005
18:47:13.66 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 00000006
18:47:13.66 RLINK -- NetworkManager::Destroy - exit allocation counts Network (cur/max) = 0 / 0, Session = 0 / 0
18:47:13.66 RLINK -- MessageInternal::DestroyChannel: Destroyed channel 47535450
18:47:13.66 RLINK -- AutomatchInternal: Fade to black
18:47:13.66 RLINK -- SessionManager::~SessionManager - uninitializing
18:47:13.67 RLINK -- RLink::ThreadFunction - Returning from the network thread function...
18:47:13.69 RLINK -- Transport::~Transport - shutting down transport
18:47:13.69 RLINK -- Transport::~Connection - closing WINaddr:255.255.255.255:6112;,WINaddr:255.255.255.255:6112;
18:47:13.69 RLINK -- AsyncJobDriver::~AsyncJobDriver() - dynamically allocated job GetChatChannelsAsync is still running
18:47:13.69 RLINK -- AsyncJobDriver::~AsyncJobDriver() - dynamically allocated job LogoutAsync is still running
18:47:13.69 RLINK -- WorldwideLoginService::~WorldwideLoginService - uninitializing
18:47:13.72 RLINK -- RLink::WorldwideLoginService::LongPoller::ThreadFunction - Returning from the network thread function...
18:47:13.73 MOD -- Shutting down
Ϯ Tut Tut Ϯ Mar 20 @ 5:18am 
This is not the full warnings.log so hard to tell if everything is ok.
delete the warnigns.log and then restart coh so you get a smaller warnings.log if its to long if it to long use 2 posts or upload the file to http://www.scribd.com/upload-document.

But yes it seems as if you have no steam account for the game to start.
So now it how to fix this issuse with steam and not the game is it steam server you are using has a problem ? or the steam client that has the problem with comunicating with the game?
Last edited by Ϯ Tut Tut Ϯ; Mar 20 @ 3:46pm
HeadHunter27 Mar 20 @ 5:46am 
Well I will do that when i finish reinstalling the game. Since last post I tried making a new steam account and I shared the game same problem occured, so I unistalled steam and reinstalled now am downloading the game again when it finishes I will try again. I am logged in to steam obviously so I think steam is not communicating with the game
Link Mar 20 @ 6:50am 
Same issue. No reply from Sega either.
tucker1975 Mar 20 @ 1:42pm 
You dont connect to relic severs you use Steam
HeadHunter27 Mar 20 @ 2:37pm 
I know that the game says cant connect!!!! I just finished redownloading steam and the game again this time i connected to play I am posting my warnings log to show the difference when it does connect

05:31:14.67 SetupProductLoadingArt - choosing bgArt = 4 (gold=0)
05:31:14.67 GAME -- Setting campaign state to 'dlc1'
05:31:14.67 GAME -- Closing state 'dlc1'
05:31:14.70 GAME -- Setting campaign state to 'dlc2'
05:31:14.70 GAME -- Closing state 'dlc2'
05:31:14.70 GAME -- Setting campaign state to 'dlc3'
05:31:14.70 GAME -- Closing state 'dlc3'
05:31:14.73 RLINK -- Requesting ticket
05:31:14.73 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.77 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.79 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.83 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.83 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.84 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.85 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.86 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.87 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.89 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.91 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.92 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.95 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.97 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:14.99 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:15.01 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:15.02 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:15.04 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:15.06 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:15.07 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:15.09 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:15.11 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:15.12 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:15.14 RLINK -- SteamAuthManager::GetAuthToken state ID : 1
05:31:15.16 RLINK -- OnRequest app ticket returned N
05:31:15.16 RLINK -- SteamAuth received ticket at t=34283
05:31:15.16 RLINK -- SteamAuthManager::GetAuthToken state ID : 2
05:31:17.11 RLINK -- Found 1 profiles for account /steam/76561198088841529
05:31:17.11 RLINK -- Found profile: /steam/76561198088841529
05:31:17.12 THREAD: Hyper-Threading Technology Processors are not detected.
05:31:21.36 UIFrontEnd::StartRelicOnlineTabs deactivating FE_mm_01
05:31:21.36 Activating screen: OnlineSelectGame
05:31:21.36 Activating screen: RelicOnlineChat
05:31:21.37 Activating screen: RelicOnlineNewsScreen
05:31:21.37 Activating screen: RelicOnlineStatsScreen
05:31:21.37 Activating screen: Achievements
05:31:21.38 GAME -- Setting campaign state to 'dlc1'
05:31:21.38 GAME -- Closing state 'dlc1'
05:31:21.38 GAME -- Setting campaign state to 'dlc1'
05:31:21.38 GAME -- Closing state 'dlc1'
05:31:21.38 GAME -- Setting campaign state to 'dlc2'
05:31:21.38 GAME -- Closing state 'dlc2'
05:31:21.39 GAME -- Setting campaign state to 'dlc3'
05:31:21.39 GAME -- Closing state 'dlc3'
05:31:21.39 GAME -- Setting campaign state to 'dlc1'
05:31:21.39 GAME -- Closing state 'dlc1'
05:31:21.39 Activating screen: GameHistory
05:31:21.42 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.42 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.44 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.47 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.47 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.49 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.52 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.52 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.55 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.59 Activating screen: OnlineSelectGame
05:31:21.59 Activating screen: RelicOnlineTabs
05:31:21.59 Activating screen: ScreenTipPopup
05:31:21.59 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.59 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.59 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.59 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.59 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.59 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.59 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.59 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:21.59 GameInfo::ResetInfo - SyncLevel set to 0 on reset
05:31:27.98 RLINK -- Invalid hostProfileID for ad name=Skirmish version=12
05:31:27.98 RLINK -- Invalid hostProfileID for ad name=3341 version=12
05:31:27.98 RLINK -- Invalid hostProfileID for ad name=progressiveliberalism version=12
05:31:27.98 RLINK -- Invalid hostProfileID for ad name=Good gamers version=12
05:31:27.99 RLINK -- Invalid hostProfileID for ad name=Skirmish version=12
05:31:27.99 RLINK -- Invalid hostProfileID for ad name=3341 version=12
05:31:27.99 RLINK -- Invalid hostProfileID for ad name=progressiveliberalism version=12
05:31:27.99 RLINK -- Invalid hostProfileID for ad name=Good gamers version=12
05:31:28.26 FILESYSTEM -- filepath failure, missing alias '.sgb'
05:31:29.30 RLINK -- Invalid hostProfileID for ad name=4 vs exp come version=12
05:31:29.32 RLINK -- Invalid hostProfileID for ad name=Skirmish version=12
05:31:29.32 RLINK -- Invalid hostProfileID for ad name=3341 version=12
05:31:29.32 RLINK -- Invalid hostProfileID for ad name=progressiveliberalism version=12
05:31:29.33 RLINK -- Invalid hostProfileID for ad name=Good gamers version=12
05:31:29.33 RLINK -- Invalid hostProfileID for ad name=4 vs exp come version=12
05:31:29.87 RLINK -- Invalid hostProfileID for ad name=Skirmish version=12
05:31:29.87 RLINK -- Invalid hostProfileID for ad name=3341 version=12
05:31:29.87 RLINK -- Invalid hostProfileID for ad name=progressiveliberalism version=12
05:31:29.87 RLINK -- Invalid hostProfileID for ad name=Good gamers version=12
05:31:29.87 RLINK -- Invalid hostProfileID for ad name=4 vs exp come version=12
05:31:30.42 RLINK -- Invalid hostProfileID for ad name=Skirmish version=12
05:31:30.42 RLINK -- Invalid hostProfileID for ad name=3341 version=12
05:31:30.42 RLINK -- Invalid hostProfileID for ad name=progressiveliberalism version=12
05:31:30.42 RLINK -- Invalid hostProfileID for ad name=Good gamers version=12
05:31:30.42 RLINK -- Invalid hostProfileID for ad name=4 vs exp come version=12
05:31:30.97 RLINK -- Invalid hostProfileID for ad name=Skirmish version=12
05:31:30.97 RLINK -- Invalid hostProfileID for ad name=3341 version=12
05:31:30.97 RLINK -- Invalid hostProfileID for ad name=progressiveliberalism version=12
05:31:30.97 RLINK -- Invalid hostProfileID for ad name=Good gamers version=12
05:31:30.97 RLINK -- Invalid hostProfileID for ad name=4 vs exp come version=12
05:31:41.00 RLINK -- Transport - median kBPS [hi/cur] sent = 0.0/0.0, recvd = 0.0/0.0, #p/sec[s/r] = 0.0/0.0, max unsent 0, version err 0, merge 0

This time it says found 1 profile for account steam so that has to be the the difference, it must be an issue that sometimes the steam client doesnt communicate with the game somehow
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Date Posted: Mar 18 @ 4:00pm
Posts: 25