Retrovirus > General Discussions > Topic Details
gusrx Jul 24, 2013 @ 2:28pm
Game Crashes on Startup
I have been playing for awhile with no problems. Now suddenly the crashes when I hit Play with this error:

System.DllNotFoundException: Unable to load DLL 'Cadenza.NativeDevices.dll': The specified procedure could not be found. (Exception from HRESULT: 0x8007007F)
at Cadenza.Paragon.Devices.Oculus.Oculus_Init()
at Cadenza.Paragon.Devices.Oculus.Initialize()
at Cadenza.Paragon.Engine..ctor(IProgram program, String[] args, SettingsFile userSettings, Thread applicationThread)
at Cadenza.Paragon.Engine.RunEngine(IProgram program, String[] args, SettingsFile userSettings, Thread applicationThread)
at Cadenza.Paragon.Engine.<>c__DisplayClass6.<Run>b__3()
at Cadenza.Paragon.Engine.RunLoop(String name, Action action)

I have tried reinstalling the game with no effect. Anyone seen this?
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Wardiaper Jul 25, 2013 @ 5:39am 
I get the same exact crash and error, but I'm on an old Win XP machine. I can try it on a Win 7 machine in the house later, but bedtime now.
ColdEquation  [developer] Aug 1, 2013 @ 7:29am 
We just added the NativeDevices dll, in the last update, so it's possible that it introduced an overlooked dependency. Could you try installing the Microsoft Visual C++ 2010 Redistributable? http://www.microsoft.com/en-us/download/details.aspx?id=5555

Also, it might be worth verifying the game's cache, which can be done easily with this link: steam://validate/227800/
gusrx Aug 1, 2013 @ 9:39am 
Thanks for the reply. I tried installing Microsoft Visual C++ and just got a message saying that it could not install because I already had a later verion on my computer. I also verified the games cache which did not work. The game still crashes.
ColdEquation  [developer] Aug 1, 2013 @ 3:04pm 
What version of windows are you on, gusrx? Also, have you tried running the Retrovirus.exe directly from it's installed folder, rather than from the Steam client?
gusrx Aug 1, 2013 @ 5:49pm 
I have Windows XP, SP3 Version 2002. Yes i did try running it directly from the folder, still with the same crash error
ColdEquation  [developer] Aug 4, 2013 @ 8:13pm 
Found the issue: one of the libraries we depend on had an update that broke Windows XP compatibility. Luckily, it's easy to fix and we will issue a patch soon. Thank you for reporting the issue and proving the info that led to a solution.
gusrx Aug 5, 2013 @ 9:45am 
Thanks for the follow up. I'll keep an eye out for the patch
ColdEquation  [developer] Aug 5, 2013 @ 12:34pm 
The hotfix patch is out, let us know if you have any issues with it.
gusrx Aug 6, 2013 @ 12:00pm 
Where do i find this patch?
gusrx Aug 6, 2013 @ 12:11pm 
Never Mind, I see that it's already installed, the game works now. Thanks again for all your help!
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