katz Dec 19, 2012 @ 12:29pm
Euro-price far too high. [Price has been reduced]
US: $45.00 (33.97 EUR)
UK: £22.50 (27.62 EUR) (19% less)
EU: 41,25€ (21% more)

That's just not fair by any means.
Last edited by RodeoClown; Jan 9, 2013 @ 4:41am
Showing 1-15 of 21 comments
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RodeoClown  [developer] Dec 19, 2012 @ 12:47pm 
Hi Levi,
We've used with Valve's conversion recommendations to set the prices (rather than just making them all the same number with different currency symbols as some devs have done).
Unfortunately, as currency values fluctuate, sometimes it will be cheaper in some currencies than in others.
katz Dec 19, 2012 @ 12:55pm 
Hello Ian,

thanks for your fast reply. Lets be honest, a currency fluctuation by 50%?
Even your non-sale-prices are crazy in comparison.

US: $60.00
EU: €55.00
UK: £30.00

While you surely don't want to rip-off anyone, you still do, even if it's Valves fault. You should really adjust the price.
Last edited by katz; Dec 19, 2012 @ 12:56pm
RodeoClown  [developer] Dec 19, 2012 @ 12:57pm 
That was the pricing guide that Valve provided us with (we've only ever sold in US dollars before).

I will take it up with the guys here and we'll see if it should be priced differently. If you want to give the demo a go, you can do that for 34 days and see if we do change the price before purchasing. I can't promise it will change though. Fair enough?
katz Dec 19, 2012 @ 1:01pm 
Hello Ian,

of course it's fair that you're at least trying to look into this issue and don't get me wrong,
from what I read your software is more than worth it (-:
Fish-E Dec 19, 2012 @ 1:43pm 
I'm not at all interested in this product, as I have no use for it, but I will say it's pretty awesome of you Ian to even bother replying, let alone saying you'll at least have a talk with the team about it.

\o/
katz Dec 19, 2012 @ 1:55pm 
It is, there are many companies who are just ignoring their customers. The sad point is that the sales will be gone when this issue may have been resolved in the future.
RodeoClown  [developer] Dec 19, 2012 @ 2:34pm 
Hey all, we're looking into tweaking the prices to bring them more into line. They won't be a perfect conversion (sorry), but they will be a lot closer together.

Thanks for your patience.
RodeoClown  [developer] Dec 19, 2012 @ 4:06pm 
Hi guys, we've brought the Euro price down to 50 euro normally, so it is currently on sale for €37,50. It's still a little higher than the USD equivalent today, but this allows for some currency fluctuations.

Cheers
katz Dec 19, 2012 @ 4:25pm 
Really, this is just what support should always be like. If someone tells me an appropriate subreddit, I will leave feedback there!
jefflewis75 Dec 19, 2012 @ 6:54pm 
If you post on reddit follow up with the permalink here so I can go upvote :)
katz Dec 20, 2012 @ 8:28am 
I'm just not sure where I should post it.
Last edited by katz; Dec 20, 2012 @ 8:28am
Billy Mays Dec 20, 2012 @ 8:32am 
Now this is FAST support, changing the price day after launch (at least that's when it showed up for me)
Atrus Dec 30, 2012 @ 1:31pm 
Originally posted by levine:
I'm just not sure where I should post it.

/r/personalfinance loves YNAB :D
katz Dec 30, 2012 @ 2:22pm 
RodeoClown  [developer] Dec 30, 2012 @ 7:17pm 
Thanks levine ;)
(aaaand... upvoted)
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Date Posted: Dec 19, 2012 @ 12:29pm
Posts: 21