Dogfacboy Sep 21, 2013 @ 3:46pm
Banned - help
I tried logging in after a few months of not playing. After updating, when I tried to log into my account it says that I'm permanently banned.. The last time I played a few months ago everything was fine. I've emailed the support twice now, and for some reason can't get past the image verification in steam support to get their help. I type in the correct letters, but it always denies my submission...

Can anyone give me some advice on how to go about this? It just seems that the game support is ignoring all my emails which is very frustrating.. not sure what to do at this point.
Showing 1-15 of 19 comments
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j4960s Sep 21, 2013 @ 3:54pm 
stop cheating that might help
Dogfacboy Sep 21, 2013 @ 4:03pm 
Originally posted by j4960s:
stop cheating that might help


Well I wasn't cheating, and got banned during the few months that I wasn't even playing the game. So thanks for your comment, but that's not the case.
ChiGoku Sep 21, 2013 @ 4:09pm 
Steam support has nothing to do with your ban, so contacting them is irrelevant, They are not the ones who issued your ban
Sarsipius Sep 21, 2013 @ 4:16pm 
It's possible your account was hacked while you were away and they got it banned for you. Did you change your password/login after they were hacked?

Open a ticket with support (not Steam) but if someone did hack your account chances of them opening the account again are somewhere between no and hell no. But it will take weeks if not months before you here anything back when you make a ticket, be advised.

https://warz.zendesk.com/home
Dogfacboy Sep 21, 2013 @ 4:29pm 
Originally posted by Sarsipius:
It's possible your account was hacked while you were away and they got it banned for you. Did you change your password/login after they were hacked?

Open a ticket with support (not Steam) but if someone did hack your account chances of them opening the account again are somewhere between no and hell no. But it will take weeks if not months before you here anything back when you make a ticket, be advised.

https://warz.zendesk.com/home


That's possible and I have not ever changed my password or anything for the game.. I've read a lot of people have been getting banned for no reason.

The only reason that I tried to contact steam support about it was to try and get some kind of help with the situation. I realize they are not the ones who issued the ban, but if I'm getting ignored by warz support what am I supposed to do?

I guess I'll make another ticket and just wait it out. Thanks for the help
j4960s Sep 21, 2013 @ 6:30pm 
but if I'm getting ignored by warz support what am I supposed to do? they ban you so you can buy another account
Dogfacboy Sep 21, 2013 @ 6:54pm 
Originally posted by j4960s:
but if I'm getting ignored by warz support what am I supposed to do? they ban you so you can buy another account

After all the negative press about them, but enjoying the game for the most part, I'd like to give them the benefit of the doubt. However, things like this don't make me really have much faith in the team that makes this game. Hopefully they'll get back to me soon, if not I guess I just won't have the game to play.
j4960s Sep 21, 2013 @ 6:59pm 
hi lol they will not help you if i was you i would think about getting a better game to play
Darth of the Dead Sep 22, 2013 @ 2:58pm 
This game is crap don't bother with thier support they will just tell you that you broke thier ULA and your done. Hammerpoint are thieves and liars. Get State of decay or dayz instead.
Weulf Sep 22, 2013 @ 3:26pm 
DAYZ standalone alpha should be sometime soon (few months maybe)
Slade Sep 22, 2013 @ 5:58pm 
i was banned too , but i dont care anymore, if they are ramdomly ban people ......i wait for DAYZ
p h d Sep 22, 2013 @ 6:37pm 
They aren't randomly banning anyone. There is a reason for you getting banned.
Weulf Sep 22, 2013 @ 7:52pm 
you shouldn't defend them like that.. people get banned for no reason.. it happens.. especially with people like the ones who run this game..
StiffPaul Sep 23, 2013 @ 12:13pm 
It might happen to you next..phd..
willian_bohnen Sep 23, 2013 @ 1:53pm 
ok
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Date Posted: Sep 21, 2013 @ 3:46pm
Posts: 19