Infestation: Survivor Stories Classic

Infestation: Survivor Stories Classic

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[ZSU] datCookie (Banned) Sep 9, 2013 @ 10:08pm
Flood of "banned" threads
In the past few days there has been a flood of "I've been banned" threads. These threads always contain the whole "I've been banned, I never use hacks" deal.

But what makes it MUCH worse is the responses they all seem to be getting from people who are unaware of the statistics. The general response seems to be along the lines of "HP bans people all the time so you can rebuy the game" or "The devs are scammers" blah blah blah.

I've made a thread about this before and I'm making it again because there is such a large flow of these threads and there are a large number of people who seem to just not know what is more likely going on.

Let's look at the stats yet again:

- Yes, HP has falsely banned players before. They have admitted to this on every occassion. I do, however, believe they have stated less numbers than is actually real. But I cannot prove this. People are falsely banned in every game and by every anti-cheat around. Granted, this game has more false bans than most but it doesn't mean they are doing it intentionally.

- Here's why: Before PB was even implemented, it was concluded that roughly 80-90% of the playerbase was using some form of hack. Since PB has been implemented we have seen a decent decrease of hackers and an increase in "I've been falsely banned" threads.

Let's think logically here (I know it's hard for some of you); if there were that many people hacking before, then how is it that everyone who says they have been falsely banned are telling the truth? Based on the stats provided, the majority of people currently being banned were more than likely hacking.

Can I prove this? Of course not. But neither can you. So what's the point of making false accusations which aren't backed up by ANY evidence at all? There isn't any. All you have is the word of the banned player.

I am not defending the company. In fact, I probably have more cause to hate them than most as I am a Legendary player who is still waiting for what was promised back in October.

But I do think logically and use evidence to back up my own claims.

I fully expect to get completely flamed by the blind haters around here who haven't the slightest clue as to what is really going on.
Last edited by [ZSU] datCookie; Sep 9, 2013 @ 10:13pm
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Showing 1-15 of 89 comments
One Eye Jack Sep 9, 2013 @ 11:26pm 
Cevo Sep 9, 2013 @ 11:35pm 
I joined the navy 6 1/2 months ago, and didn't get internet decent enough to play this damn game until earlier this month. I've been physically incapable of playing the game and I was banned for hacking. I hadn't played the game since a month before I joined, and I hardly played because my computer was so ♥♥♥♥♥♥. I can post pictures of my graduation from bootcamp if you'd like proof, I'm pretty sure I didn't hack on a game I couldn't play.

Just saying.
Last edited by Cevo; Sep 9, 2013 @ 11:38pm
[ZSU] datCookie (Banned) Sep 9, 2013 @ 11:39pm 
Out of curiosity Cevo, did it actually say you were banned for hacking?

Because it is quite common in games for inactive accounts to be either deleted or banned after a certain period of time.
Cevo Sep 9, 2013 @ 11:41pm 
Yes, I submitted two tickets to them-- one to get my account unbanned (Which was returned with a generic "This account was hacking, we will not reverse this decision"), and another to report my account being hacked. Same reply.

Edit: ( Screenshot of their generic silly message. They didn't "investigate" anything.
Last edited by Cevo; Sep 9, 2013 @ 11:47pm
[ZSU] datCookie (Banned) Sep 9, 2013 @ 11:47pm 
Ahhh I see what happened.

Several people have had the same experience as yourself. Most likely you left before they issued the whole "change your passwords because we've been hacked" deal and as a result, your account was hacked. Now several other people have been banned because the hackers used hacks on their account.

I understand you were away for the entire ordeal but in this case I really can only say it was horrid luck.
Cevo Sep 9, 2013 @ 11:48pm 
Guess so, but it does show how little the company cares for it's playerbase. I'm personally not going to be buying another account.
[ZSU] datCookie (Banned) Sep 9, 2013 @ 11:52pm 
It's well known that they obviously don't care about their community, no matter how much they say so.

And it I'm glad you aren't buying another account because it really isn't worth it.
Captain Obvious Sep 10, 2013 @ 12:44am 
Ok, call this reply a flame by a blnd hater.

Your logical thinking is based on what ? You stated several times you can't prove your claims and in the end you contradict this by stating you use evidence to back up your claims, let's step through your claims and evidence.

1. Here you admit the fact they have falsely banned before and they are still doïng it. Ofcourse this doesn't have to mean they do this intentionally but all they have done 'till now is false advertising, blaming the players for misreading and misunderstanding and totally lacking any kind of support. So the possibilty they are doïng this intentionally or just don't care is pretty high.

2. Ofcourse there's a decrease in hackers in the game, if 80% of the playerbase was hacking and you start to randomly ban you can expect that 80% of the banned players where hackers.
So yes, it's logical you see a decrease of hackers and a probable 20% of the banned players are innocent and start to complain so this decrease of hackers and increase of complaints are no proof of legit banning but prove even more the bans are random.

Punkbuster can also respond to game bugs and this has happened before. Considering the state of the game this is very very likely. If this is the case they are also responsible for the wrong bans even if they don't ban the players themselves. They just don't care enough to investigate and help innocent players, they've got their money and that's all that matters.
Furthermore, there's FairFight.... Essentially a reporting system that relies on stats and reporting by other players, if you happen to be skilled or someone reports you because he's♥♥♥♥♥♥♥♥off he got killed by you, you'll probably get banned by the admin / dev who recieves this report.

3. So let's get some logic here indeed,
Based on the stats provided ( by Hammerpoint ? ) the majority of people currently banned where actually hackers / cheaters. Again ofcourse, if this game has 80% of the playerbase cheating / hacking this will always be true but does this justify banning legit players along the way ? How is it that a company with a history of lying and misleading is telling the truth ?

4. Let's turn this around, this seems more logical to me.
Ofcourse the banned player can not prove this but is it even possible to prove you didn't hack or cheat ? Guilty until proven innocent ?
Shouldn't Hammerpoint back up their accusations with evidence ? There isn't any, all you have is the word of a organisation with a bad reputation who don't respond to tickets sent to their 'customer service'. And the fact this has happened before. The only response is automated and essentially say 'you hacked and we know it, we don''t have to prove it'

Call this flaming or blind hate. That's the only reasoning you'll get most of the times from the players who still back up this company.
Furthermore, this so called 'hate' is only fed by the company itself by constantly making false promises and blatant lying to their customers, even up to the point that valve itself had to step in and take action against them by temporarely removing the game from their service because of false advertising.
This started the 'hate' and Hammerpoint's ongoing attitude and ignorance towards their playerbase isn't helping them either, they keep on making false promises and until now they haven't delivered on their promises.
This isn't favouring their credibility and becasue of this i'm more willing to believe the players who state they have been falsely banned and i can back this up with logical reasoning by just assessing the facts of what this company has done since the 'release' of this game.
Last edited by Captain Obvious; Sep 10, 2013 @ 12:53am
Bongwater Pizza Sep 10, 2013 @ 1:03am 
4 things to say to the guy above me.

1. I wouldn't think it's intentional. They don't care, but it's not intentional, they are just incompetant.

2. The claim that 80-90% of the playerbase was hacking, was not done by Hammerpoint. It was done by some players who surveyed servers for a very long time, and have a lot of math to back it up. By "players" they don't mean 80% of everyone who owns the game is hacking, it means 80% of the people playing are hacking. Keep in mind this was before PB so there are a lot less now.

3. While I agree they do ban a lot of people falsly, the reason they don't unban people, is because a fairly large portion of the people claiming to be falsly banned, were actually hackers. The sites that sell hacks, tell the players to flood HP with false claims. If 80% of the people banned were hackers, and 20% are CLAIMING to be legit, I'd say only 10% actually were legit.

4. And lastly, it doesn't matter. We can't do anything to stop them. Valve has proved they don't give a damn, and no matter how much people hate the game and company behind it, there are always going to be stupid people out there who look at the doctored screenshots and the half♥♥♥♥♥♥♥game description on the store page, and impulse buy. The only thing we can do is hope this doesn't happen again.
[ZSU] datCookie (Banned) Sep 10, 2013 @ 1:08am 
When I stated I use evidence to back up my claims, it was in regards to the previous paragraph. I wouldn't say I can't prove anything on a topic and then say I use evidence to back myself up about the same topic.

1) Yes, based on their track record it is possible that they are simply randomly banning players. But there is nothing to support that statement. However, since FairFight relies on a player-report system it is entirely possible that they are just banning almost everyone who gets reported for whatever reason.

Not only that, but you can also be banned for exploiting, which people do and wonder why they've been banned. HP have stated that exploiting glitches is a bannable offense.

2) I stand by my previous statement in "1)"

3) I do not believe that HP would provide stats showing just how full of hackers their game is as it would contradict Sergey's "This game is unhackable" statement. Back on the old forums several players did tests of varying degrees to come up with a rough estimate of how many players within the playerbase were hacking. Some used ESP to determine just how many players on a server would turn and look at them from across the map and so on.

The more popular method was a player conducting tests on every server to see how many hackers he ran into in total. Don't ask me the math or how he even worked it out but it was supported by other people who used the same method.

Do I expect you to believe the above? Of course not.

4) Yes, I do believe HP should be backing themselves up with evidence as to why a player was banned. I have felt this way ever since the first person complained about the whole "The evidence is too sensitive to show" response.

All the hate they have received is completely justified but I simply refuse to believe that everyone who says they have been falsely banned is telling the truth based off the fact that 80-90% of the playerbase was hacking.

I know what the 'hate' for the company is all about. Like I said, I've been around since October and have been through basically every argument relating to what HP has done in the past and are doing in the present.

Perhaps I should have also stated that the sites from which people can obtain their hacks have informed their users to spam the ISS forums, both official and steam, with "I've been banned" threads.
TheSoul Sep 10, 2013 @ 2:34am 
I got banned in the same way:)).I was gone 2 weeks in a vacation and when I came back I entered on a veteran server with my clan mates, I walked 50 meters then I got disconnected from the server.Because some of my clan mates were already fighting in the city I quickly reconnected then I got an message that sounds like this(You're logged in another session) or something like this then my game blocked and I re-opnened and then I got an big surprise("Your account has been permanently banned").I'm 100% that my account wasn't hacked because when I entered the game I checked my kills,my characters inventory,my global inventory and where I left my characters.No changes.P.S:I have like 30 kills on my hole account,so...I don't think I got reported more than once.
Last edited by TheSoul; Sep 10, 2013 @ 2:35am
[ZSU] datCookie (Banned) Sep 10, 2013 @ 2:38am 
Do you mean that you're game crashed?

Because the "logging in another session" deal has been around a long while and is a very well known issue and can easily be avoided. Granted, we shouldn't have to avoid it but still.

What happens is that even though your game has crashed, the process for it is still running. If you go and re-open the game straight away, without closing the original process first, either PB or FF will detect that you are trying to run a second process and ban you immediately. This was to prevent duping but has now been classed as a glitch in the system.

To prevent this from happening you must go to your ISS process and manual end it before attempting to re-open the game.
Captain Obvious Sep 10, 2013 @ 2:42am 
Ok, points taken.

I just would like add te following comments on this.

1. this indeed could be incompetence also, it's also very likely that players inadveratently trigger a glitch.This is something they should address instead of banning people for it.
So i think we can agree the reasons for wrongful bans could be:
false reporting.
bugs that trigger events on PB.
Unintended glitching.
This could feed the idea that they are randomly banning at will aswell as there track record, which in these cases they don't actually randomly ban but rely on the wrong 'proof' but sadly enough they just don't care enough to address these issues.

And ofcourse there are a lot of players who actually hacked and cheated and start to spam the forums to feed the hate, this is inevitable because hackers / cheaters are the lowlife of every game.
The problem is to filter out the real wrongful bans and the only one capable of doïng this is Hammperpoint and it seems they just don't care enough and probably consider them as collateral damage.
TheSoul Sep 10, 2013 @ 2:43am 
Yea.I guess that's the problem.Any solutions.I mean srsly,it sucks to get banned from a stupid thing.I wrote tickets to PB and I:SS Support and now I'm just waiting.I'm afraid of getting that horrible message from the I:SS("We checked your account and you violated the EULA rules,your ban will remain active"....).
Fibriza Sep 10, 2013 @ 2:43am 
you have no clue what you're saying. I have very many friends more than you can count your welcome that have banned without reason, your evidence is crap, the day you Bannen as you have no reason to miss all or most of my friends that day you cried like a ♥♥♥♥ing child talking from ignorance. The company bans a lot of people scam innocent NO. You notice that there are fewer players hakers and also less general. I give a -1 million for speaking from ignorance
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Date Posted: Sep 9, 2013 @ 10:08pm
Posts: 89