Piitsi Aug 17, 2013 @ 12:25pm
Banned??
"Your account has been permanently banned" Happened right after i changed my password? What the ♥♥♥♥, i havent logged in for like 6 months and now getting this..
Showing 1-15 of 15 comments
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Tekkhi Aug 17, 2013 @ 3:25pm 
Think of it as a blessing, you dont have to play the awful game.
Jhon FranKanRui Aug 17, 2013 @ 4:27pm 
I am also forbidden, stop playing one months and surprise ... I have ban >:/
Shabba Ranks Aug 17, 2013 @ 4:38pm 
And people say "You must be hacking, you can't be banned if you're innocent" such stupid people. Read my topic on "Boycott - Infection: Survivor Stories".

I was just walking to a settlement with my friend to buy some stuff with GC then *BAM* I dropped dead and I thought a hacker or sniper shot me, turns out FairFight banned me. The company clearly has an ulterior motive.
ChiGoku Aug 17, 2013 @ 4:55pm 
http://steamcommunity.com/app/226700/discussions/0/846961716383024359/

it was posted yesterday, more proof that they do infact ban innocent players at random
Jhon FranKanRui Aug 17, 2013 @ 5:01pm 
in fact, when we complained to support the game, these men mock and offend us, I got the game as a gift, so do not think I have a solution, because the lords of the support does not answer complaints and worst they force us to buy back the game to play is a fraud and I have so much rage, just watch the game in my library.
can see all the test
BAN [warz.zendesk.com]
The doctor is in Aug 17, 2013 @ 5:28pm 
hope it helps

http://steamcommunity.com/app/226700/discussions/0/846958724832141930/#c846958724832802795

please post the message that your getting

and please post of any prior messages, warnings, crashes, kicks, or other issues that we happening befor you were banned for example pb unable to connect to servers or pb unable to update definitions or perhaps multiple accounts running game, etc
Piitsi Aug 17, 2013 @ 6:34pm 
i'm not getting any messages.. just installed the game ( havent played infestation, only war z). Couldnt remember my password so i reseted it and then tried to login and only got the message "your account has been banned". So basicly what's going on is i paid 15$ or something couple months back, logged in once or twice ( too many cheaters then so i couldnt be arsed to play and uninstalled the game.) now friends told me to check out if there's new content this crap happened...
ChiGoku Aug 17, 2013 @ 7:02pm 
Originally posted by The doctor is in:
hope it helps

http://steamcommunity.com/app/226700/discussions/0/846958724832141930/#c846958724832802795

please post the message that your getting

and please post of any prior messages, warnings, crashes, kicks, or other issues that we happening befor you were banned for example pb unable to connect to servers or pb unable to update definitions or perhaps multiple accounts running game, etc

Why post any prior messages, warnings or crashes, it doesn't make a difference, a Ban is a Ban, your just wasting time with nonsense anyways
The doctor is in Aug 18, 2013 @ 3:18am 
Originally posted by Piitsi:
i'm not getting any messages.. just installed the game ( havent played infestation, only war z). Couldnt remember my password so i reseted it and then tried to login and only got the message "your account has been banned". So basicly what's going on is i paid 15$ or something couple months back, logged in once or twice ( too many cheaters then so i couldnt be arsed to play and uninstalled the game.) now friends told me to check out if there's new content this crap happened...


if that is the case they may have a bug. they also use 3rd party cloud, which like any cloud is prone to issues which sadly effect customers

look at ea/maxis with simcity. rollbacks, unable to access cities, unable to connect, etc. this game, like any game that depends on persistence is going to have these issues. database servers can only handle so much at the same time. and then when you do updates how do you handle records that fail to update for whatever reason. so u can see the cloud is not without its issues.

i still would contact them. just to make them know there is a problem. if enough people complain with the same problem there is a chance they will put someone to look at it and hopefully reproduce the bug and fix it and then undo the damange. still its hard cause if people dont create tickets there is not like going to be a priority for it. and people just fall through cracks.

they normally take a week or so, dont get deterred by automated response, just about everybody has one of these systems, just keep adding to ticket. not that long ago people were posting about i forget which exact issue that they were ending up being banned. enough people complained and sure enough it was a bug. and hey they fixed it and unbanned them. but if u dont complain u dont get known that u fall in that group and u dont get unbanned always, u can be missed. so tell them to look at their database logs for errors/issues with your account cause of database sync/timeout/etc errors. could be banned for too many bad password attempts. and u just need to say to them hey its me, dont ban me for it. who knows. so create the ticket if you have not and work it out with them. i would not be suprised if they didnt resort to locking accounts with too many bad password cause of all the people trying to break into accounts/them. its like 3 strike and ur out. my bank does that 3 bad pins im locked and and i have to call them.

anyways good luck and sorry to hear it.
Last edited by The doctor is in; Aug 18, 2013 @ 3:19am
Cronik Aug 18, 2013 @ 4:54am 
GL getting your account back but being realistic you won't, I was also banned for no reason clocked up 950 hrs and then they decide to ban me, what for? Im not sure but after 8 weeks of waiting, hoping they realize they made a complete mess up im giving up hope, it's been 26 days since the last time they replied to me such is their customer support and all you ever get it a copy and pasted message or an autmated message useless bunch of scummers.
ice-berg-77 Aug 18, 2013 @ 12:07pm 
It's ♥♥♥♥ing ♥♥♥♥♥♥♥♥ that you get banned for no reason.
[TLS] Sir Grayson Aug 19, 2013 @ 11:58am 
Hammerpoint Interactive are legalized scam artists, They randomly ban around a 100 people per day.
ChiGoku Sep 3, 2013 @ 2:13pm 
Originally posted by Andypanda:
Sign the petition to have this game removed from steam. https://www.change.org/petitions/steam-remove-infestation-survivor-stories-aka-the-warz-from-the-steam-store#share

Reported.. spamming it in already a dozen threads, and some really old ones that don't matter anymore, we get your points, but a petition won't cause anything to happen.
Quix Sep 3, 2013 @ 2:18pm 
It's sad that kids get on here and spam the forums like that. All they are doing is burying legitimate threads and annoying people. I report every one of them in the hopes that Steam will ban them. I don't care if you don't like the game but things need to be kept legitimate and civil, and these type of tactics are neither.
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Date Posted: Aug 17, 2013 @ 12:25pm
Posts: 15