Infestation: Survivor Stories Classic

Infestation: Survivor Stories Classic

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Rocket Jul 22, 2013 @ 1:16pm
Petition for refunds or removal from steam
Sticky please!

Many players wanted refunds the first day they had the game.
Steam should give us a refund because the pay or wait to play your character was a hidden flaw in the game for many of us.

Legally, whoever you purchased a good or service from is responsible for insuring the advertised quality is met.

Here is my experience:

The other petition was deleted. This the only petition thread. Do not remove.

250 signatures so far for removal.
Last edited by Rocket; Jul 22, 2013 @ 1:30pm
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Showing 1-13 of 13 comments
AFK (Banned) Jul 22, 2013 @ 1:45pm 
The Hit Man Jul 22, 2013 @ 1:48pm 
I fully support this
Rocket Jul 22, 2013 @ 2:11pm 
Thanks, that site is awesome isn't it?
Hahro Jul 22, 2013 @ 3:17pm 
This is a joke... You only have to pay for the game. Ingame money doesnt really count. If your character dies, just create or pick a new one. Only problem with this game is, that there are no real PvE-Servers and too many PvP-fans. Sry, I dont really understand your problem, except that you dont like, that you cant revive your dead Character instantly.
AFK (Banned) Jul 22, 2013 @ 3:21pm 
There are many things wrong with this game, pay to win is just one of them. Then you got exploliters, griefers, hackers, and random bans. This game is so broken and scam. Do not buy. Please remove from steam so other games don't get scammed.
Ya Boy JNapes Jul 22, 2013 @ 3:25pm 
Oh for gods sake, accept the fact that you don't like the game and give it a rest. You bought a ♥♥♥♥♥♥ game and it was your own damn fault, stop trying to act like you were fooled.
AFK (Banned) Jul 22, 2013 @ 3:29pm 
A lot of people seem to think we been fooled. Its not just 1 person. If you like getting griefed and scammed, then good for you. Rest of us knows what bs is and this game is total scam.
Last edited by AFK; Jul 22, 2013 @ 3:29pm
Esikiel Jul 22, 2013 @ 4:02pm 
i enjoy the game,pretty fun,havnt spent a single penny
I JustBob I Jul 22, 2013 @ 5:16pm 
Originally posted by CPU - Hard:
A lot of people seem to think we been fooled. Its not just 1 person. If you like getting griefed and scammed, then good for you. Rest of us knows what bs is and this game is total scam.
It seems that a lot more people are ok with the game than those who think they have been fooled. The op is a whack job and there are people who would jump on his band wagon because they hope to get free money back on a game they been playing and otherwise would not care either way.
I mean his biggest arguement is pay to revive instantly? . You have 4 other character slots to play.
Rocket Jul 22, 2013 @ 5:44pm 
I don't care if you got 100.
The Hit Man Jul 22, 2013 @ 6:36pm 
List of things that are driving me crazy about you damn fan boys:

1. First off I shouldn't need to create multiple characters to play a game if I die. I prefer to focus on one character and one character alone, not multiple. Especially right at the beginning of a game. Then on top of that having to pay in-game currency to play that. I understand that there are 5 character slots, I do, but I don't really care. You shouldn't be forced to play other characters if you die.
2. Nowhere in the description does it say, 'If you die you have to pay in-game currency or wait an hour', this is misleading.
3. The game itself overall looked fun, but, it is nothing that we expected it to be. If you are going to sell a game, at least have the decency to list what features the game has, this also would include listing the contents of the in-game store.
4. A free trial would have been nice
5. If you are going to offer the same items in-store that you can supposedly acquire in-game, that in itself is a pay-to-win model. To charge both in-game items to win, and charge for the base game, is robbery.
6. Some of us, yes, may have not done the proper research into this game, but, some of us did. I went as far as checking out the main page (Hammerpoint Interactives Site) and also checked out live footage from twitch. I might have only seen bits and pieces of it, I never did see anyone die.
7. This is the truth here, I am new to buying stuff on steam, I had no clue that there were individual forums for each game on here. If I had I would have come here first to check out what other people were saying about the game.
8. I also find it convenient that steam did not have the metascore from metacritic listed in the description of the game until 24 hours after the sale started for the game. I pay attention to stuff like that. Then they turn around afterwards and state that they didn't put it on there because of the name change from WarZ to Infestation.
8. Since I have done further research into this game, I have seen over countless people who have reported that they have been banned for in-game issues that have been out of their control.
9. Did you know that in order for you to be able to even post in their forums you have to respond back to 25 postings.
10. If someone tries to contact their customer support and billing support, they have you go around in circles. They use Xsolla a 3rd party billing company, if you purchased this game through steam, they refer you to the customer support part of the game and will not assist you in anyway. If you try to create a ticket via their ticketing system through there support and mention, steam and/or refund, they turn around and bounce the ticket right back at you with an automated reply saying that you need to contact billing support or steam.

These are the things why I dislike about this game, this is exactly why there should be protection, because some of us actually want what we pay for. I myself don't particularly care for the refund for the game itself, the base game. I purchased the base game with the credits that came along with it. I am not going to use those credits period. I will though support some of the people on here since it really doesn't look like any of us are gonna get what we paid for and promised.
Last edited by The Hit Man; Jul 22, 2013 @ 6:44pm
Matt Jul 22, 2013 @ 7:03pm 
If you have questions about refunds or need help with the game then contact support or the game developer. I don't think we need another petition thread because they don't work to begin with.
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Date Posted: Jul 22, 2013 @ 1:16pm
Posts: 13