Suchson Jun 16, 2013 @ 1:07pm
Guest Key Expired + Game bought on Steam = Problem
Few months ago I got guest key from my Friend for test. Today when was -75% off I bought WarZ on Steam. When I try login in launcher require from me a new key, but I don't have any keys from Steam, also I've tried get key on https://account.playwarz.com/account/getsteamkey.php , but it's not work for me, says LOGIN FAILED...

How can I get a new serial number?
Last edited by Suchson; Jun 16, 2013 @ 1:14pm
Showing 1-15 of 15 comments
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DeadWhisper Jun 18, 2013 @ 2:33pm 
I have the same problem. I created a guest account that I trialed a while ago and now when I use that account informaiton it asks for a new key. I can't get a Steam key and that link tells me my Login has Failed. Can't play here.
Verrick Jun 18, 2013 @ 2:56pm 
I dont beieve you can transfer a trail key to a steam account you gotta start with just your steam account.
ShinNinth Jun 18, 2013 @ 8:38pm 
I have this same issue and have a support ticket into both war z and steam today is day 2 and no response yet hopefully i hear back this week i really dont want to supply another email for an account bein as i have one already
MY TEAM SUCKS Jul 5, 2013 @ 11:46pm 
I'm having the same issue, has this received any fix? or has anyone found a way to fix this themselves??
♠KRYPTIK♠ Jul 5, 2013 @ 11:51pm 
Originally posted by Jarvthis:
I'm having the same issue, has this received any fix? or has anyone found a way to fix this themselves??
It is not possible as steam doesnt give you an activation key. It was a trial account after all. I do believe if you had purchased it through thir website it would work. You cannot have possibly found anything of real worth in 48 hours that you couldnt find again anyways.
Kv@keR Jul 6, 2013 @ 12:38am 
if you used trial from infestation website and you was bought from they web site game u was able to keep ur account but with steam its not working

thats from forum
As long as you are not using a Steam key, trial accounts may be upgraded. All of your progress and information will carry over when you upgrade.

However as Steam keys are issued differently, you are not able to upgrade a trial account with them.
Last edited by Kv@keR; Jul 6, 2013 @ 12:43am
MY TEAM SUCKS Jul 6, 2013 @ 12:40am 
So i essentially just wasted $15.00 and neither steam support nor infested's private support can help out? nice.
Kv@keR Jul 6, 2013 @ 12:44am 
i guess u can't get help on that

also on they web site they selling game -50% and u able to activate it on steam(atlast they say that u can activate it on steam :) )
Last edited by Kv@keR; Jul 6, 2013 @ 12:47am
♠KRYPTIK♠ Jul 6, 2013 @ 1:03am 
Originally posted by Jarvthis:
So i essentially just wasted $15.00 and neither steam support nor infested's private support can help out? nice.
You should be able to get a refund. Atleast you used to be able to.
MY TEAM SUCKS Jul 6, 2013 @ 4:22am 
Yeah this is honestly i annoying, contacted their customer support and they tell me to contact steam's customer support. kinda obnoxious.
The doctor is in Jul 6, 2013 @ 10:36am 
what you are doing does not work

if you purchased it from steam you must use the steam version that you download from within steam

steam will not give you a key to use with their non steam version. it is this way for all steam games.

just install and then run the steam version from your steam library

when you first run the steam version it would have prompted you for account email password select to register a new account and you should have entered a new email address and password and chosen to tie that login to your steam account. once you do this it will run great.

try that

dont use your existing hammer point account, its tied to as you said a trial key!

steam will not give you your key cause you do not need it. it will never prompt you for a key if you run the steam version.
Last edited by The doctor is in; Jul 6, 2013 @ 10:41am
DarkOneX Jul 18, 2013 @ 4:04pm 
Originally posted by The doctor is in:
what you are doing does not work

if you purchased it from steam you must use the steam version that you download from within steam

steam will not give you a key to use with their non steam version. it is this way for all steam games.

just install and then run the steam version from your steam library

when you first run the steam version it would have prompted you for account email password select to register a new account and you should have entered a new email address and password and chosen to tie that login to your steam account. once you do this it will run great.

try that

dont use your existing hammer point account, its tied to as you said a trial key!

steam will not give you your key cause you do not need it. it will never prompt you for a key if you run the steam version.

Yes however my email account that I used for when I had the trial acocunt is the same email account so I'm screwed, unless I use my gmail account but I'm not gonna do that.
glassh0le Jul 18, 2013 @ 4:20pm 
same problem here, about to request a refund. Totally ridiculous....
MY TEAM SUCKS Jul 18, 2013 @ 6:42pm 
i am able to play by creating a new account for their site (using a different email obv) then binding that to my steam bought game. No problems anymore now that im doing that.
The doctor is in Jul 18, 2013 @ 6:47pm 
Originally posted by DarkOneX:
Originally posted by The doctor is in:
what you are doing does not work

if you purchased it from steam you must use the steam version that you download from within steam

steam will not give you a key to use with their non steam version. it is this way for all steam games.

just install and then run the steam version from your steam library

when you first run the steam version it would have prompted you for account email password select to register a new account and you should have entered a new email address and password and chosen to tie that login to your steam account. once you do this it will run great.

try that

dont use your existing hammer point account, its tied to as you said a trial key!

steam will not give you your key cause you do not need it. it will never prompt you for a key if you run the steam version.

Yes however my email account that I used for when I had the trial acocunt is the same email account so I'm screwed, unless I use my gmail account but I'm not gonna do that.

get your self a new email account and use it to register the game

if u cant then contact hammerpoint and work it out with them

just know right now lots of new players so it may take a little extra time

still just explain it to them

also if u just bought it from steam contact steam ask for help explain it to them as for a onetime refund/credit, but then u miss the sale..
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Date Posted: Jun 16, 2013 @ 1:07pm
Posts: 15