-CBRZ- Tenent danilo Jun 13, 2013 @ 1:10pm
how to request a refund of steam in the steam?
how to request a refund of steam in the steam?
Showing 1-11 of 11 comments
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ChiGoku Jun 13, 2013 @ 2:23pm 
steam support ticket?
Mr.Morrow Jun 14, 2013 @ 9:57am 
Steam doesn't give out refunds..............
ChiGoku Jun 14, 2013 @ 10:04am 
they have before, and I even got a refund aswell for a different game...
Dog Jun 14, 2013 @ 11:04am 
Technically speaking Steam have to refund you because they never mentioned a closing date on their announcement when they promised them long ago.

Ignore Steam's absurd policy where they think American law applies everywhere.

When did you get it?

You need to ask them here: https://support.steampowered.com/newticket.php
Last edited by Dog; Jun 14, 2013 @ 11:05am
SKYN3T Jun 15, 2013 @ 10:11am 
Originally posted by ChiGoku:
they have before, and I even got a refund aswell for a different game...

No they don't, the ONLY time they give out refunds is for pre-ordered games and only if you haven't installed them yet.
Trust me, i've tried everything to get a refund for a particular game, including saying it just doesn't work on my PC, etc.
And i've bought almost 200 games on Steam and NEVER filed a report in the 5 years i've been on Steam.
People who say they get refunds, are probably just going off of what they saw in a fourm.
ChiGoku Jun 15, 2013 @ 10:17am 
No, I have actually gotten one, bought a game, it didn't work, didnt load, I told them about the details I went through with the company, they saw I had no hours associated with it cause the game wasn't launching, and they told me they'd issue me a refund, and they have, mind you it was 4-5 years ago. still got one.
Bobafett2k6 Jun 15, 2013 @ 10:18am 
Originally posted by SKYN3T:
Originally posted by ChiGoku:
they have before, and I even got a refund aswell for a different game...

No they don't, the ONLY time they give out refunds is for pre-ordered games and only if you haven't installed them yet.
Trust me, i've tried everything to get a refund for a particular game, including saying it just doesn't work on my PC, etc.
And i've bought almost 200 games on Steam and NEVER filed a report in the 5 years i've been on Steam.
People who say they get refunds, are probably just going off of what they saw in a fourm.

Wrong. They do give out refunds, I got one myself along with many other Steam users.

If you have a valid reason for a refund, you'll get one.
Wrecksauce Jun 15, 2013 @ 10:18am 
Steam is free... Therefore no refund
Private Pakundo, Week 25 Jun 15, 2013 @ 10:19am 
Originally posted by SKYN3T:
Originally posted by ChiGoku:
they have before, and I even got a refund aswell for a different game...

No they don't, the ONLY time they give out refunds is for pre-ordered games and only if you haven't installed them yet.
Trust me, i've tried everything to get a refund for a particular game, including saying it just doesn't work on my PC, etc.
And i've bought almost 200 games on Steam and NEVER filed a report in the 5 years i've been on Steam.
People who say they get refunds, are probably just going off of what they saw in a fourm.

Dude, no, I got a refund when I bought Duke Nukem: Forever on sale because I was under the impression I could get the first DLC for free (there was this club meant for people who pre-ordered the game or people who have Borderlands that gives you the first DLC for free, but only later I found out I wasn't eligible.), so support gave me this one-time opportunity for a refund.
SPC CHEESE Jun 15, 2013 @ 1:28pm 
Originally posted by SKYN3T:
Originally posted by ChiGoku:
they have before, and I even got a refund aswell for a different game...

No they don't, the ONLY time they give out refunds is for pre-ordered games and only if you haven't installed them yet.
Trust me, i've tried everything to get a refund for a particular game, including saying it just doesn't work on my PC, etc.
And i've bought almost 200 games on Steam and NEVER filed a report in the 5 years i've been on Steam.
People who say they get refunds, are probably just going off of what they saw in a fourm.

Well I got a refund from Steam support for a game that was not a pre-order!
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Date Posted: Jun 13, 2013 @ 1:10pm
Posts: 11