Adam C 8 mar, 2013 @ 4:56am
Don't Buy its Fraud.
I BOUGHT THE GAME IN ALPHA, WAY WAY BEFORE RELEASE, ONLY JUST PLAYED RELEASE. THEREFORE I HAD TO WAIT 4 MONTHS TO SEE THE FINAL RELEASE OF THE GAME TO KNOW IT WAS CRAP.

I basically bought the game in alpha as a prepurchase, i only recently started to play the game now its released and the game doe snot offer or look like what it desribed so i asked them for a refund and here is what they said after 3 days of waiting...

Fern (The War Z Survivor Support)

Mar 07 10:01 (PST)
We do not handle refunds directly, so our support staff will not be able to assist you. You will need to submit a request to either Xsolla, PayPal, or Steam (depending on who you purchased it from. They will review your case based on our refund policy and proceed forward with their decision.


So i contacted PayPal and because its obviously been over 45 days paypal cant refund me? so hang on the company wont refund me and paypal cant because of the over 45 days time, paypal guy told me they are fobbing me off because they dont want to refund me...


So basically guys DO NOT buy this game or anything from this shaddy company that does not care for its players and is ignorant and dismissive, the lead dev is a russian who is disrespectfull to people who critisize the game as seen on many forum posts and youtube videos.

Worst Game Company Ever, don't touch it with a 10 foot barge pole.
Senast ändrad av Adam C; 8 mar, 2013 @ 5:32am
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Mipple 8 mar, 2013 @ 4:58am 
It took for 45 days to play the game to tell you that you do not like it?
If you got it through steam, even if you bough from steam with paypal, contact steam, trust me, this way works.
Rectal Reimagination 8 mar, 2013 @ 5:05am 
I agree it's a terrible company and no one should give them any money. But it is sortof you're fault for waiting that long. It's not like a shirt, you payed for the ability to play the game, if you want a refund for ANY game, it should usually be done very recently after a purchase. Otherwise people would just beat games and then return them for full price.
Logan 8 mar, 2013 @ 5:20am 
This made no sense.
Adam C 8 mar, 2013 @ 5:29am 
Ursprungligen skrivet av kryptec:
It took for 45 days to play the game to tell you that you do not like it?
If you got it through steam, even if you bough from steam with paypal, contact steam, trust me, this way works.

Because the game was in alpha, not finished product, therefore i did not realise the release would be so crap, i bought it via their own website, they wont refund me.
Adam C 8 mar, 2013 @ 5:30am 
Ursprungligen skrivet av Arrow to the knee:
so....eh...... who's fault is it that you sat on this junk for a couple months and is mad because you cant get a refund after all this time ??

Again it was alpha when i played it, i just started the game a few days ago now its final release, and its not changed hardly at all from alpha.
Adam C 8 mar, 2013 @ 5:30am 
Ursprungligen skrivet av Thefruan:
This made no sense.

Learn English.
Adam C 8 mar, 2013 @ 5:31am 
Ursprungligen skrivet av Nextine X:
I agree it's a terrible company and no one should give them any money. But it is sortof you're fault for waiting that long. It's not like a shirt, you payed for the ability to play the game, if you want a refund for ANY game, it should usually be done very recently after a purchase. Otherwise people would just beat games and then return them for full price.

I bought the game in alpha, played release a ferw days ago it snot been released long. i did not buy the final product then wait 4 months for a refund.
Logan 8 mar, 2013 @ 5:31am 
What are you talking about?
Mipple 8 mar, 2013 @ 5:31am 
Ursprungligen skrivet av Lord Gisborne:
Ursprungligen skrivet av kryptec:
It took for 45 days to play the game to tell you that you do not like it?
If you got it through steam, even if you bough from steam with paypal, contact steam, trust me, this way works.

Because the game was in alpha, not finished product, therefore i did not realise the release would be so crap, i bought it via their own website, they wont refund me.
Yes, but what did you pay with? contact the payment method provider.
Its not a crap game, its just not your style, within 45 days the average person would say:
"hey, this game is not for me!" and refund it IF THEY CHOOSE TO. You agree that you buy the game AS IS in the ToS
Adam C 8 mar, 2013 @ 5:35am 
Ursprungligen skrivet av kryptec:
Ursprungligen skrivet av Lord Gisborne:

Because the game was in alpha, not finished product, therefore i did not realise the release would be so crap, i bought it via their own website, they wont refund me.
Yes, but what did you pay with? contact the payment method provider.
Its not a crap game, its just not your style, within 45 days the average person would say:
"hey, this game is not for me!" and refund it IF THEY CHOOSE TO. You agree that you buy the game AS IS in the ToS

Paypal, And because the game was still in ♥♥♥♥ing aplha 45 days after i bought it... do you understand? i did not play the final release of the game before the refund period ended, i thought release would have what they advertised and promised.
Adam C 8 mar, 2013 @ 5:35am 
Ursprungligen skrivet av Thefruan:
What are you talking about?
Don't Buy its Fraud.
I BOUGHT THE GAME IN ALPHA, WAY WAY BEFORE RELEASE, ONLY JUST PLAYED RELEASE. THEREFORE I HAD TO WAIT 4 MONTHS TO SEE THE FINAL RELEASE OF THE GAME TO KNOW IT WAS CRAP.

I basically bought the game in alpha as a prepurchase, i only recently started to play the game now its released and the game doe snot offer or look like what it desribed so i asked them for a refund and here is what they said after 3 days of waiting...

Fern (The War Z Survivor Support)

Mar 07 10:01 (PST)
We do not handle refunds directly, so our support staff will not be able to assist you. You will need to submit a request to either Xsolla, PayPal, or Steam (depending on who you purchased it from. They will review your case based on our refund policy and proceed forward with their decision.


So i contacted PayPal and because its obviously been over 45 days paypal cant refund me? so hang on the company wont refund me and paypal cant because of the over 45 days time, paypal guy told me they are fobbing me off because they dont want to refund me...


So basically guys DO NOT buy this game or anything from this shaddy company that does not care for its players and is ignorant and dismissive, the lead dev is a russian who is disrespectfull to people who critisize the game as seen on many forum posts and youtube videos.

Worst Game Company Ever, don't touch it with a 10 foot barge pole.
Logan 8 mar, 2013 @ 5:36am 
I'd preferr a stick please.
Mipple 8 mar, 2013 @ 5:37am 
Ursprungligen skrivet av Lord Gisborne:
Ursprungligen skrivet av kryptec:
Yes, but what did you pay with? contact the payment method provider.
Its not a crap game, its just not your style, within 45 days the average person would say:
"hey, this game is not for me!" and refund it IF THEY CHOOSE TO. You agree that you buy the game AS IS in the ToS

Paypal, And because the game was still in ♥♥♥♥ing aplha 45 days after i bought it... do you understand? i did not play the final release of the game before the refund period ended, i thought release would have what they advertised and promised.

Then talk with paypal. You should have known that you would not get your money back for waiting a very long period of time. You should have gotten it as the final product.
Adam C 8 mar, 2013 @ 6:02am 
Ursprungligen skrivet av kryptec:
Ursprungligen skrivet av Lord Gisborne:

Paypal, And because the game was still in ♥♥♥♥ing aplha 45 days after i bought it... do you understand? i did not play the final release of the game before the refund period ended, i thought release would have what they advertised and promised.

Then talk with paypal. You should have known that you would not get your money back for waiting a very long period of time. You should have gotten it as the final product.

Like i said i just phoned paypal this morning and they said its them whop have to refund me, paypal can only do disputes wwithin 45 days.
Mipple 8 mar, 2013 @ 6:04am 
Ursprungligen skrivet av Lord Gisborne:
Ursprungligen skrivet av kryptec:

Then talk with paypal. You should have known that you would not get your money back for waiting a very long period of time. You should have gotten it as the final product.

Like i said i just phoned paypal this morning and they said its them whop have to refund me, paypal can only do disputes wwithin 45 days.

Then its your own fault for waiting 45 days to test a game, sorry.
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Datum skrivet: 8 mar, 2013 @ 4:56am
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