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If you got it through steam, even if you bough from steam with paypal, contact steam, trust me, this way works.
Because the game was in alpha, not finished product, therefore i did not realise the release would be so crap, i bought it via their own website, they wont refund me.
Again it was alpha when i played it, i just started the game a few days ago now its final release, and its not changed hardly at all from alpha.
Learn English.
I bought the game in alpha, played release a ferw days ago it snot been released long. i did not buy the final product then wait 4 months for a refund.
Its not a crap game, its just not your style, within 45 days the average person would say:
"hey, this game is not for me!" and refund it IF THEY CHOOSE TO. You agree that you buy the game AS IS in the ToS
Paypal, And because the game was still in ♥♥♥♥♥♥♥ aplha 45 days after i bought it... do you understand? i did not play the final release of the game before the refund period ended, i thought release would have what they advertised and promised.
I BOUGHT THE GAME IN ALPHA, WAY WAY BEFORE RELEASE, ONLY JUST PLAYED RELEASE. THEREFORE I HAD TO WAIT 4 MONTHS TO SEE THE FINAL RELEASE OF THE GAME TO KNOW IT WAS CRAP.
I basically bought the game in alpha as a prepurchase, i only recently started to play the game now its released and the game doe snot offer or look like what it desribed so i asked them for a refund and here is what they said after 3 days of waiting...
Fern (The War Z Survivor Support)
Mar 07 10:01 (PST)
We do not handle refunds directly, so our support staff will not be able to assist you. You will need to submit a request to either Xsolla, PayPal, or Steam (depending on who you purchased it from. They will review your case based on our refund policy and proceed forward with their decision.
So i contacted PayPal and because its obviously been over 45 days paypal cant refund me? so hang on the company wont refund me and paypal cant because of the over 45 days time, paypal guy told me they are fobbing me off because they dont want to refund me...
So basically guys DO NOT buy this game or anything from this shaddy company that does not care for its players and is ignorant and dismissive, the lead dev is a russian who is disrespectfull to people who critisize the game as seen on many forum posts and youtube videos.
Worst Game Company Ever, don't touch it with a 10 foot barge pole.
Then talk with paypal. You should have known that you would not get your money back for waiting a very long period of time. You should have gotten it as the final product.
Like i said i just phoned paypal this morning and they said its them whop have to refund me, paypal can only do disputes wwithin 45 days.
Then its your own fault for waiting 45 days to test a game, sorry.