Guy requests refund over false advertising, gets jerked around for months, posts on forumz, gets banned
Oh Hammerpoint. You rascals.http://forums.playwarz.com/showthread.php?131307-Attention-kewk
I know your a very busy guy.
3 weeks ago I was suggested to "PM you" which has not worked a single day since.
My threads get locked and deleted on the subject (which is very detailed) because the forum mods only read 3 words and then jump to action of copy/pasting links (I've already used and had no help, Xsolla even stated in email "Try posting for help on the forums")
I want my refund. I have since November but it has been a constant "try this, try that" run around with everyone here. This half ♥♥♥♥♥ community has delayed it long enough, the game is STILL unplayable. (Notice, it was playable in october, but then quickly stopped working in nov from the Optimization patches)
Since I am not allowed to have a third party program tweak my graphics for me (to lower stats so my "Integrated Graphics on my older Laptop" can handle it) I am unable to play the game. This is false advertising as on the site - even to this date - it states Integrated GPU and older laptops would be able to enjoy the game to some degree - yes, expectantly on a much lower setting on smaller resolution - but still PLAYABLE.
The game is NOT playable, on any setting, and I've had months to tinker with every option combination possible to ensure I didn't miss anything. Even turning everything off/down to the lowest, even going through tweak pages suggested by the tech side of the forums - even going in and shrinking my fullscreen down to a tiny ♥♥♥ window - the game is NOT PLAYABLE.
Since every bloody thread post gets locked and I get banned for months at a time on the forums - I hope this DIRECTED THREAD gets the attention it deserves, from YOU, and not some new power hungry ill-informed moderator quick to copy/paste a bunch of stupid links I've already tried and close the thread.
What happened to Hammerpoint's email stating they were going to do better and the mods weren't acting accordingly and all that? Could of sworn this type of behavior was supposed to have been corrected already... another lie?
A mod bans him and copy/pastes this from the rules.
Please do not discuss a Moderator or Developer's decision in the forums. If you do not agree or you would like to question a Moderator or Developer decision you are more than welcome to, as long as you do it in a polite and respectful manner. You can do this by contacting a moderator via the PM system in a respectful manner. If you do not agree with their decision feel free to contact a second moderator for their opinion on it. However if we notice you are simply fishing around for malicious reasons it will get forwarded and your actions will be reviewed.
And leaves out the bit about how to contest bans.
Warnings, Infractions, and Bans are not to be posted about on the forums. Please do not discuss any moderation made to your account on the forums, but bring it up to us via PM or through our support portal by emailing firstname.lastname@example.org. Violations of this rule will have their post/thread deleted and may result in actions, up to and including permanent suspension.