Infestation: Survivor Stories

CountMarco Feb 15, 2013 @ 12:42am
Love the ticket response and refusal to provide evidence.
"For the security of our customers and services we have the right to withhold any of our internal records.

I can assure you that the evidence we have collected against this account is hard to deny, and we see no reason why this account should be reinstated.

I would strongly suggest you take this time to ask friends and relatives if they have used hacks or third-party software on your account, and request reimbursement for the game from the offender.

There is nothing more I can do."

So essentially they can say you hacked and not show proof? I asked twice for ANY form of evidence to back up their ban, and this is the second reply to the ticket, pathetic......
Showing 1-4 of 4 comments
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SuperBooM Feb 15, 2013 @ 12:43am 
Ban the stupid game
Mikasa Ackerman Feb 15, 2013 @ 2:15am 
meh, they have None.
Neco the Sergal Chef Feb 15, 2013 @ 6:32am 
I had submitted a ticket telling them my character was stuck in a cube upper-structure of a building in Bouldercity and I couldn't get out in Mid-January.

I got a Response asking me if I'm still having problems 'Right Now'....today...

I was like....well, no, after 2 weeks I sorta gave up all hope and had my character STARVE TO DEATH and lose everything, but thanks fer' askin bro.
razberrie Feb 15, 2013 @ 8:42am 
we have been telling you all about Hammerpoint tactics since the day they launched....it's really no surprise is it ?
Last edited by razberrie; Feb 15, 2013 @ 8:43am
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Date Posted: Feb 15, 2013 @ 12:42am
Posts: 4