Infestation: Survivor Stories > Γενικές συζητήσεις > Λεπτομέρειες θέματος
Bruceleet 16 Ιαν, 2013 @ 7:33πμ
WarZ, Xsolla
I tried buying WarZ and had to go through Xsolla, they processed the payment (took the money). Then they say that can't process the payment at this time, please contact customer support. No emails or anything. Is anyone else getting this? I really want to give this game a try and ignore the people saying it's a scam... but when this happens... I haven't even played the game yet or even bought it yet I'm having issues.
Τελευταία επεξεργασία από Bruceleet; 16 Ιαν, 2013 @ 7:34πμ
Εμφάνιση 1-15 από 16 σχόλια
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1shot357 16 Ιαν, 2013 @ 7:41πμ 
It's the begin of a long painfull road for you, hope you enjoy it.
Τελευταία επεξεργασία από 1shot357; 5 Αυγ, 2013 @ 4:32μμ
James 16 Ιαν, 2013 @ 7:42πμ 
It's too bad you can't just buy it on steam XD
Hellfiremaaan 16 Ιαν, 2013 @ 8:46πμ 
Αναρτήθηκε αρχικά από Bruceleet:
I really want to give this game a try and ignore the people saying it's a scam...

That is the WarZ, it is a scam as evidenced by your post, you've been scammed.
Skyforger 16 Ιαν, 2013 @ 8:49πμ 
See's all the warnings about it being a scam and terrible, and having the worst customer service to date.
Buys it, can't play it, gets scammed.
Woot.
Drewsie 16 Ιαν, 2013 @ 9:03πμ 
Initially wanted this game b/c it looked like a easier version of DayZ...BUT....

First Clue: Steam no longer sells it, and it was higly promoted for christmas less then a month ago....giant red flag.
Order of events for me: Saw the Steam Page, scrolled, saw the terrible meta score, went to comunity page, saw all the terrible game posts and issues people were having.

DIDNT BUY THE GAME.

Going to go back to trying to figure out how to do anything in DayZ, XD
Τελευταία επεξεργασία από Drewsie; 16 Ιαν, 2013 @ 9:05πμ
Siresly 16 Ιαν, 2013 @ 9:15πμ 
Αναρτήθηκε αρχικά από Bruceleet:
I really want to ignore the people saying it's a scam.
Yeah that sounds like the thing to do. If a bunch of people say something's a scam, it's gotten nothing but abysmal reviews, the internet is plastered with stories about various shadiness and it was pulled from sale on Steam, you should just ignore all that and buy the thing anyway.

First off you should check your bank account to see if they actually did take your money. If no, then there's no problem really. Otherwise initiate a conversation with Xsolla. Contact customer support like they told you.

If they give you trouble and you're in the appropriate country, I've heard people have had luck sorting things out with Xsolla by contacting BBB.
https://www.bbb.org/
Τελευταία επεξεργασία από Siresly; 16 Ιαν, 2013 @ 9:20πμ
Bruceleet 16 Ιαν, 2013 @ 9:21πμ 
Αναρτήθηκε αρχικά από VibratingDonkey:
Αναρτήθηκε αρχικά από Bruceleet:
I really want to ignore the people saying it's a scam.
Yeah that sounds like the thing to do. If a bunch of people say something's a scam, it's gotten nothing but abysmal reviews, the internet is plastered with stories about various shadiness and it was pulled from sale on Steam, you should just ignore all that and buy the thing anyway


The idea behind the game seems great. It seems if you get a group with voice chat it can be quite fun. Spoke to them, seems they are having issues with Paypal. Chances are they don't like using them due to many players asking for refunds.
theolaf 16 Ιαν, 2013 @ 9:32πμ 
Αναρτήθηκε αρχικά από Bruceleet:
Αναρτήθηκε αρχικά από VibratingDonkey:
Αναρτήθηκε αρχικά από Bruceleet:
I really want to ignore the people saying it's a scam.
Yeah that sounds like the thing to do. If a bunch of people say something's a scam, it's gotten nothing but abysmal reviews, the internet is plastered with stories about various shadiness and it was pulled from sale on Steam, you should just ignore all that and buy the thing anyway


The idea behind the game seems great. It seems if you get a group with voice chat it can be quite fun. Spoke to them, seems they are having issues with Paypal. Chances are they don't like using them due to many players asking for refunds.

I heard quite a few people on the forums say xsolla support outright told them they didnt want to deal with paypal anymore. I think paypal actually blacklisted them for a bit due to refunds. you may want to check with paypal. They may have blocked it.

Good luck- wether you buy the game or not.
Grim 16 Ιαν, 2013 @ 11:19πμ 
Αναρτήθηκε αρχικά από Bruceleet:
I tried buying WarZ and had to go through Xsolla, they processed the payment (took the money). Then they say that can't process the payment at this time, please contact customer support. No emails or anything. Is anyone else getting this? I really want to give this game a try and ignore the people saying it's a scam... but when this happens... I haven't even played the game yet or even bought it yet I'm having issues.

You didn't say whether you bought with a credit card / debit card or with paypal. Either way, you might want to check with your payment source - there are several threads where people have stated that the bank / paypal wanted confirmation before issueing funds to Xsolla.
mr bigdad 21 Ιαν, 2013 @ 6:34πμ 
PC Gamer even warned not to give them your credit card info. These people are notorious scammers and you know from those countries alot of conartists come! They steal creditcard info and rob you blind!
Skyforger 21 Ιαν, 2013 @ 6:34πμ 
^^ So happy hammerpoint and xsolla have never seen my credit card.
mr bigdad 21 Ιαν, 2013 @ 6:37πμ 
So true! I would never give them the info!
a.kharaldin 22 Ιαν, 2013 @ 12:55πμ 
Αναρτήθηκε αρχικά από Bruceleet:
I tried buying WarZ and had to go through Xsolla, they processed the payment (took the money). Then they say that can't process the payment at this time, please contact customer support. No emails or anything. Is anyone else getting this? I really want to give this game a try and ignore the people saying it's a scam... but when this happens... I haven't even played the game yet or even bought it yet I'm having issues.
Hello! Could you please type the order number or transaction id? You can also contact us via email - support@xsolla.com or chat - chat.xsolla.com
[E] Screwtape 22 Ιαν, 2013 @ 1:00πμ 
Αναρτήθηκε αρχικά από a.kharaldin:
Αναρτήθηκε αρχικά από Bruceleet:
I tried buying WarZ and had to go through Xsolla, they processed the payment (took the money). Then they say that can't process the payment at this time, please contact customer support. No emails or anything. Is anyone else getting this? I really want to give this game a try and ignore the people saying it's a scam... but when this happens... I haven't even played the game yet or even bought it yet I'm having issues.
Hello! Could you please type the order number or transaction id? You can also contact us via email - support@xsolla.com or chat - chat.xsolla.com

Nice try Xsolla... Oh wait... * APPLAUDS*
[GA]NuclearShadow 22 Ιαν, 2013 @ 3:27πμ 
I find it quite amusing that my reply to this was flagged. No doubt by Xsolla's employees as well.
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