Infestation: Survivor Stories > Γενικές συζητήσεις > Λεπτομέρειες θέματος
ploppers 31 Δεκ, 2012 @ 9:54μμ
WarZ refund?
Im not sure how to get the warZ refund, i got the package with the coin package with it, will i get that back also? please get back to me. Thank you :D
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Cadderley 31 Δεκ, 2012 @ 10:24μμ 
if you bought it off steam, try contacting their customer support team. They should refund you. Just don't ask me what to file it under when you have to select the options, i can't remember.
ploppers 31 Δεκ, 2012 @ 10:40μμ 
I just put in a ticket, waiting on a response :P
Τελευταία επεξεργασία από ploppers; 31 Δεκ, 2012 @ 10:40μμ
Don Roxon 31 Δεκ, 2012 @ 10:47μμ 
just click support and create a ticket, they will refund you
.. 1 Ιαν, 2013 @ 1:34πμ 
dont click support.
if you use paypal file a dispute against them. dont even bother with xsolla at this point, they are instructed to ignore refund requests
if that fail
call your credit card company and tell them they company failed to deliver your item or item is not as described. (this still works) if you use mastercard or visa you should be okay because thousands already have filed against this company. there are people on reddit saying that the credit card company saying that there are literally thousands of chargeback against this company and they are looking into moving the company to a untrustworthy merchant.
Juli Kidman 1 Ιαν, 2013 @ 1:44πμ 
Not only they ignored you, but they will put you in their black list and a banhammer
BonerLand 1 Ιαν, 2013 @ 4:45πμ 
only dispute with paypay if you bought if off the official warz website. If you bought it off steam and do that they will disable your steam account
ploppers 1 Ιαν, 2013 @ 7:40πμ 
my but they will disable my steam account...
Don Roxon 1 Ιαν, 2013 @ 7:45πμ 
Αναρτήθηκε αρχικά από BonerLand:
only dispute with paypay if you bought if off the official warz website. If you bought it off steam and do that they will disable your steam account

OP bought the game from steam, no reason to talk about paypal disputes
Τελευταία επεξεργασία από Don Roxon; 1 Ιαν, 2013 @ 7:45πμ
BonerLand 1 Ιαν, 2013 @ 7:24μμ 
yea I only said that because of very slows comment
ploppers 1 Ιαν, 2013 @ 7:25μμ 
anyways i made a ticket and i got refunded today when i checked, soooooo :D
Don Roxon 1 Ιαν, 2013 @ 7:41μμ 
Αναρτήθηκε αρχικά από igotshotman:
anyways i made a ticket and i got refunded today when i checked, soooooo :D
I´m glad to see happy ending :)
Τελευταία επεξεργασία από Don Roxon; 1 Ιαν, 2013 @ 7:41μμ
ⱠȜȜŦⱲ₳ҒҒȽԐϨ 1 Ιαν, 2013 @ 7:43μμ 
Αναρτήθηκε αρχικά από igotshotman:
i got refunded today
Congratulations!
ploppers 2 Ιαν, 2013 @ 1:26μμ 
Thanks :P
Darkateyer 2 Ιαν, 2013 @ 7:02μμ 
I think the warz is just stupid when they do something illegal I would stick my 13 foot shoe up thier ♥♥♥ because they need to get the head out of thier asses and do the right thing and give people thier money back and just have a closed beta for testing for free instead of making them pay for an unfinished game.
ploppers 8 Ιαν, 2013 @ 12:54μμ 
Thats true, and if they need fundes, they should do a kickstarter. Releasing a unfinished project that you're not updating frequently to satisfy the customers is irresponsible and makes them look bad. Then they punish people for asking for refundes... its a no good situation.
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