Infestation: Survivor Stories > Γενικές συζητήσεις > Λεπτομέρειες θέματος
Ryulightorb 31 Δεκ, 2012 @ 8:38μμ
Refund question
I sent a ticket into steam and they said i can get a refund for warz but i need to confirm.

does anyone know how to do this and get the refund steam has said there giving refunds and this game was a ton of lies
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Don Roxon 31 Δεκ, 2012 @ 8:41μμ 
what you mean by confirm?

can you copypasta the part of the ticket response in wich they are asking you for confirmation?
Τελευταία επεξεργασία από Don Roxon; 31 Δεκ, 2012 @ 8:44μμ
Ryulightorb 31 Δεκ, 2012 @ 8:42μμ 
Thank you for contacting Steam Support.

We have been working with the publisher/developer of this game. We have determined that the game will need to wait for a more stable build before we allow the game to be distributed on Steam.

As with our policy, we do not usually offer refunds. However, in this case we have made an exception and are offering all of our valued Steam users a refund for their purchase of The War Z game.

Please confrim with us that you would like a refund for the game War Z. Please note that this refund will credit your Steam Wallet account for the amount purchased and remove the game from your subscriptions.
Don Roxon 31 Δεκ, 2012 @ 8:43μμ 
Αναρτήθηκε αρχικά από Ryulightorb:
Thank you for contacting Steam Support.

Please confrim with us that you would like a refund for the game War Z. Please note that this refund will credit your Steam Wallet account for the amount purchased and remove the game from your subscriptions.

just respond that you are sure you want a refund, thats it "I confirm"
Τελευταία επεξεργασία από Don Roxon; 31 Δεκ, 2012 @ 8:44μμ
Ryulightorb 31 Δεκ, 2012 @ 8:46μμ 
Well i did that and that was two days ago O_o they got back within 10 minutes in the first time is it usually this long?
Don Roxon 31 Δεκ, 2012 @ 8:48μμ 
Αναρτήθηκε αρχικά από Ryulightorb:
Well i did that and that was two days ago O_o they got back within 10 minutes in the first time is it usually this long?

The 2nd/3rd response usually doesnt take that long but you never know with support, personally i would add another comment just to bump it
Ryulightorb 31 Δεκ, 2012 @ 8:50μμ 
k thx :D
Hannibal's Leftovers 31 Δεκ, 2012 @ 9:04μμ 
Especially this time of the year, plus the Xmas sale. Wont be too big a surprise if it takes a week or more. They'll do it though no doubts.
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