Ryulightorb 31 déc 2012 à 20h38
Refund question
I sent a ticket into steam and they said i can get a refund for warz but i need to confirm.

does anyone know how to do this and get the refund steam has said there giving refunds and this game was a ton of lies
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Don Roxon 31 déc 2012 à 20h41 
what you mean by confirm?

can you copypasta the part of the ticket response in wich they are asking you for confirmation?
Dernière modification de Don Roxon; 31 déc 2012 à 20h44
Ryulightorb 31 déc 2012 à 20h42 
Thank you for contacting Steam Support.

We have been working with the publisher/developer of this game. We have determined that the game will need to wait for a more stable build before we allow the game to be distributed on Steam.

As with our policy, we do not usually offer refunds. However, in this case we have made an exception and are offering all of our valued Steam users a refund for their purchase of The War Z game.

Please confrim with us that you would like a refund for the game War Z. Please note that this refund will credit your Steam Wallet account for the amount purchased and remove the game from your subscriptions.
Don Roxon 31 déc 2012 à 20h43 
Ryulightorb a écrit :
Thank you for contacting Steam Support.

Please confrim with us that you would like a refund for the game War Z. Please note that this refund will credit your Steam Wallet account for the amount purchased and remove the game from your subscriptions.

just respond that you are sure you want a refund, thats it "I confirm"
Dernière modification de Don Roxon; 31 déc 2012 à 20h44
Ryulightorb 31 déc 2012 à 20h46 
Well i did that and that was two days ago O_o they got back within 10 minutes in the first time is it usually this long?
Don Roxon 31 déc 2012 à 20h48 
Ryulightorb a écrit :
Well i did that and that was two days ago O_o they got back within 10 minutes in the first time is it usually this long?

The 2nd/3rd response usually doesnt take that long but you never know with support, personally i would add another comment just to bump it
Ryulightorb 31 déc 2012 à 20h50 
k thx :D
Hannibal's Leftovers 31 déc 2012 à 21h04 
Especially this time of the year, plus the Xmas sale. Wont be too big a surprise if it takes a week or more. They'll do it though no doubts.
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