Infestation: Survivor Stories > Общи дискусии > Подробности за темата
Ryulightorb 31 декември 2012 в 8:38 следобед
Refund question
I sent a ticket into steam and they said i can get a refund for warz but i need to confirm.

does anyone know how to do this and get the refund steam has said there giving refunds and this game was a ton of lies
Показване на 1-7 от 7 коментара
< >
Don Roxon 31 декември 2012 в 8:41 следобед 
what you mean by confirm?

can you copypasta the part of the ticket response in wich they are asking you for confirmation?
Последно редактиран от Don Roxon; 31 декември 2012 в 8:44 следобед
Ryulightorb 31 декември 2012 в 8:42 следобед 
Thank you for contacting Steam Support.

We have been working with the publisher/developer of this game. We have determined that the game will need to wait for a more stable build before we allow the game to be distributed on Steam.

As with our policy, we do not usually offer refunds. However, in this case we have made an exception and are offering all of our valued Steam users a refund for their purchase of The War Z game.

Please confrim with us that you would like a refund for the game War Z. Please note that this refund will credit your Steam Wallet account for the amount purchased and remove the game from your subscriptions.
Don Roxon 31 декември 2012 в 8:43 следобед 
Първоначално публикувано от Ryulightorb:
Thank you for contacting Steam Support.

Please confrim with us that you would like a refund for the game War Z. Please note that this refund will credit your Steam Wallet account for the amount purchased and remove the game from your subscriptions.

just respond that you are sure you want a refund, thats it "I confirm"
Последно редактиран от Don Roxon; 31 декември 2012 в 8:44 следобед
Ryulightorb 31 декември 2012 в 8:46 следобед 
Well i did that and that was two days ago O_o they got back within 10 minutes in the first time is it usually this long?
Don Roxon 31 декември 2012 в 8:48 следобед 
Първоначално публикувано от Ryulightorb:
Well i did that and that was two days ago O_o they got back within 10 minutes in the first time is it usually this long?

The 2nd/3rd response usually doesnt take that long but you never know with support, personally i would add another comment just to bump it
Ryulightorb 31 декември 2012 в 8:50 следобед 
k thx :D
Hannibal's Leftovers 31 декември 2012 в 9:04 следобед 
Especially this time of the year, plus the Xmas sale. Wont be too big a surprise if it takes a week or more. They'll do it though no doubts.
Показване на 1-7 от 7 коментара
< >
На страница: 15 30 50
Дата на публикуване: 31 декември 2012 в 8:38 следобед
Публикации: 7