Rusty Shackleford May 12, 2013 @ 11:38am
how do i get a refund for this game
i would like to get refund this game is absolute garbage and does not work
Showing 1-5 of 5 comments
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ratatoep May 12, 2013 @ 11:42am 
if you bought it on steam send them a ticket, ask for a refund

https://support.steampowered.com/newticket.php

no raging, just explain them nicely why is this game unplayable
Last edited by ratatoep; May 12, 2013 @ 11:43am
drkl0rd2000 May 12, 2013 @ 9:34pm 
Just google, "WarZ problems" or "WarZ hacking" and paste all the bad info about what is happening in game. From uncontrolled hacking to features not working, game breaking bugs like the fall damage(death bug), promises still not fullfilled. As the above poster commented just explain nicely why the game is unplayable and why you are requesting the refund and if necessary link to some reputable articles in your request.
Kokkuwi May 12, 2013 @ 9:55pm 
From what I hear, you have a couple hours or a day to get a refund? I am not sure though.
Haust May 13, 2013 @ 1:45am 
Originally posted by Wonderweiss:
From what I hear, you have a couple hours or a day to get a refund? I am not sure though.
Steam is not forced to issue a refund according to their Terms & Conditions. That's not to say they won't do it. They want to have a good standing reputation with their customers, so to keep the customer happy, they may give a refund despite the policy. It just shouldn't be expected.

Source: https://support.steampowered.com/kb_article.php?ref=8360-WEJC-2625#refund

Edit: But you're right. Time is a factor. If you have 100 hours played or the game has been sitting in your library, your odds of getting a refund go down.

To ask for a refund: https://support.steampowered.com/kb_article.php?ref=1223-qroc-4460

It's mostly a hodgepodge of issues. Nothing specific for just refunds.
Last edited by Haust; May 13, 2013 @ 1:52am
Kokkuwi May 13, 2013 @ 2:47am 
Originally posted by Haust:
Originally posted by Wonderweiss:
From what I hear, you have a couple hours or a day to get a refund? I am not sure though.
Steam is not forced to issue a refund according to their Terms & Conditions. That's not to say they won't do it. They want to have a good standing reputation with their customers, so to keep the customer happy, they may give a refund despite the policy. It just shouldn't be expected.

Source: https://support.steampowered.com/kb_article.php?ref=8360-WEJC-2625#refund

Edit: But you're right. Time is a factor. If you have 100 hours played or the game has been sitting in your library, your odds of getting a refund go down.

To ask for a refund: https://support.steampowered.com/kb_article.php?ref=1223-qroc-4460

It's mostly a hodgepodge of issues. Nothing specific for just refunds.

Nice information.
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Date Posted: May 12, 2013 @ 11:38am
Posts: 5