Synfidie Oct 23, 2013 @ 7:54pm
Steam Activation
Hey, I bought this game through thewarz website back in Nov 2012. I remember them offering a way to activate our "legendary" packages through steam, but I can't find this information anywhere. It's driving me nuts. Anybody know how to do this? I still have my old key and such.
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Caedo (Banned) Oct 23, 2013 @ 8:21pm 
They removed that ability a while back. No reason was given for it.

(Unless my info is old and they recently started again)
Synfidie Oct 23, 2013 @ 8:43pm 
Well that's a bit of BS right there. :/ I'll send in a ticket and see what they say.
Sarsipius Oct 23, 2013 @ 10:22pm 
Originally posted by Caedo:
They removed that ability a while back. No reason was given for it.

(Unless my info is old and they recently started again)

Na, that's correct, they removed the ability to do it. No mention if it's coming back.
[DDZS] Handsome Devil Oct 24, 2013 @ 3:27am 
I also bought my game November 2012 through the THEWARZ website. I'm now ready to switch across to Steam. Synfidie can you let me know how you get on as I want to use the game through Steam?
Last edited by [DDZS] Handsome Devil; Oct 24, 2013 @ 3:27am
ChiGoku Oct 24, 2013 @ 4:03am 
the only way now is to add it as a non steam game.
[DDZS] Handsome Devil Oct 24, 2013 @ 6:29am 
Who thought that was a good idea?
ChiGoku Oct 24, 2013 @ 6:35am 
Sergay most likely as he is the one who made the annoucement, and he has control over the game.
Caedo (Banned) Oct 24, 2013 @ 2:32pm 
Originally posted by ChiGoku:
Sergay most likely as he is the one who made the annoucement, and he has control over the game.

I'm sure his thought process on the whole thing goes something like this... "Well just buy it again off Steam!"
ChiGoku Oct 24, 2013 @ 3:24pm 
hahaha, never thought about that one! :P I'm sure it's happened XD
[DDZS] Handsome Devil Oct 25, 2013 @ 2:11am 
No Chance! :D

Synfidie Oct 25, 2013 @ 11:55pm 
Sent an email in got some stupid ♥♥♥♥ response/form response that didn't answer the question, now dealing with a "live" chat agent who i just gave up on as she/it told me to contact Steam about it. For craps sake.

Chat Log Below
Xsolla's online support team is glad to help you with the questions concerning payment issues into the games and social networks.
Please, don't hesitate to type here.
me: Not sure if anyone is available..but I do have a question about activating my "legend" purchase for The War Z/Infestation on Steam. (i.e. purchased through website last November, want to put it on Steam so I can download it through that)
Just a moment...
Christina:
Hello
What payment option have you chosen?
me: Uhh..what?
Christina: how did you pay?
me: Credit Card through website
I have the original confirmation number if that is relevant
Christina: have you bought it on Steam website?
me: No, I did not. There was an option in December where we could activate our purchase through Steam, but i can't find it now
Christina: Please provide your transaction number (invoice), it has 8 digits and starts with 6, 7 or 8.
ME: (Omitted as it's my receipt number)

Christina: do you need activation code?
me: How do i get that game onto my Steam account? Does it have an activation code for it?
The only option i have is to download it through this link: http://www.infestationmmo.com/download/
Christina: please, contact Steam support about this issue
me: I never bought the game through Steam. Nvm, this is utterly pointless.
ChiGoku Oct 26, 2013 @ 5:13am 
sorry to be blunt here. But no ♥♥♥♥, you went through Xsolla.. why the F did you go through them?!? they are just a payment company, all they do is take payments :P

So your right, on your last msg, "Nvm, this is utterly pointless"

You went to the completely wrong ppl about this issue, Xsolla didn't give out steam keys either, HP did.. through their own certain link. and as we mentioned above, they took it down and stopped giving out Steam keys. but you still went ahead.. but to the wrong department at that :P
Last edited by ChiGoku; Oct 26, 2013 @ 5:14am
Synfidie Oct 26, 2013 @ 7:17pm 
I went to Xsolla because Infestation/The WarZ told me to go there, not because I wanted to go there.
I want to try to get the game again through Steam, anyways, because it's always worth a shot. If they were smart, they would do so.

So no need to be a ♥♥♥♥ about it there ChiGoku.
Last edited by Synfidie; Oct 26, 2013 @ 7:18pm
[DDZS] Handsome Devil Oct 27, 2013 @ 4:32am 
Yeah Chigoku, You're not being helpful infact you seem to be pleased we're not getting very far. If you're not part of the solution don't be part of the problem. Out.
ChiGoku Oct 27, 2013 @ 5:59am 
I already told you the solution, so yeah if I'm pleased your not getting far? so be it as you say :P but you had 2 different ppl telling you that Sergay made the post that they stopped, but yet you still trying, why else would I not laugh about it.

And I did post a solution, and you didn't want to take it "the only way now is to add it as a non steam game. " that way you can still have your steam overlay and friends list
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Date Posted: Oct 23, 2013 @ 7:54pm
Posts: 18