Hello good , and had a problem with the war z , the thing is that I have a steam account which I have linked to a mail in that account I have the infestation survivor stories , seeing that there was a good offer to purchase that game I decided to buy it on Steam to have another account so that game , I had to take another steam account and I can not have two accounts survivor stories infestation in one steam account , to me the second link steam account with the same email that the account first bone got the same mail than the first , then that was the fault, the active second steam account with the same email address as that of the first and then I can not enter the game , but I entered the game enters the that already had for several months instead of the new one cost me $ 10 and had 9000 GC , change after the failure to realize the mail but nothing served him to change email I wanted to put the outset , I put a ticket to steam and says the following:
Thank you for contacting Steam Support you.
The Steam Support Team provides no support for account issues within this game .
Your user account of this game is totally independent of your account.
Please visit our FAQ section for information on how to contact technical support elproveedor for this title :
Title : Infestation : Survivor Stories
You may want to include the name of the third parties with your inquiry .
In the case of billing disputes , including your purchase confirmation number can help expedite your request .
The thing is that I put all the emails that meet the support of the infestation , the infestation forum and already for 3 days or 4 did not answer me anything, or the support of the war z or email any help, I lost 10 euros for nothing , took 4 days or more without being able to play without any assistance , I will seek the means to denounce Valve provides assistance and support of Infestation Survivor Stories