[MFL]marcosfl Nov 22, 2013 @ 6:58am
I demand answers, Permanently banned?
Really? What's this about? I never hacked, I have a NON-steam account and have just got a new computer. With this new computer I could play Infestation smoothly, but look at that: Permanently Banned. I really want to know why that happened to me, since I never hacked or played unfairly.
Showing 1-15 of 29 comments
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nonstopdisco Nov 22, 2013 @ 7:49am 
Same thing happend to me. Had my account since the beta and have never done anything against the terms of service. Played for roughly an hour one night, went to log in the next day and my account had been perma banned. Oh, btw.. Don't bother sending in a ticket to their support team, I don't think one exists. I've had a ticket open for almost a week now with no response. =\
Last edited by nonstopdisco; Nov 22, 2013 @ 7:50am
[MFL]marcosfl Nov 22, 2013 @ 7:51am 
That's awful. We payed more money for the game, it was very expensive in beta, and we get banned? I'll try to find a solution. If I find anything, I'll post here
The doctor is in Nov 22, 2013 @ 8:27am 
sorry to hear

still these are unofficial forums so nobody can help you here

you will need to create support ticket with whoever banned you...

either hammerpoint for ff or evenbalance for pb.

just in case you dont know pb gives a violation number and a message ff just gives a message.

good luck
[MFL]marcosfl Nov 22, 2013 @ 8:36am 
There is none message. Just "Your account is permanently banned". They don't even give me the information of the cause of the ban --'.
The doctor is in Nov 22, 2013 @ 8:39am 
sounds like fairfight

you will need to contact hammerpoint

give them complete details

dont spam them, be nice

and give them a week or so

dont be deterred by automated message, they all send them out...

just keep working it out with them

hopefully they will look and determine whether you where cheating/glitching/exploiting bugs which is what ff catches using the telemetry they got from you and the server(s)

good luck...

oh and if you see kwek be nice and post your ticket number and ask him to look...
Phisher_0x029A the last of you Nov 22, 2013 @ 9:03am 
and take care, bugabusing like bugging yourself onto the firestation roof and such things are bannabe.i LOVE Fairfight (there is NO irony in that last words)
Last edited by Phisher_0x029A the last of you; Nov 22, 2013 @ 9:03am
[MFL]marcosfl Nov 22, 2013 @ 9:13am 
Thanks for the advice. I never hacked ou bugged anything, so this would be unfair if they don't unban me. That would be a lot of prejudice, here in Brazil the game costed R$90.00 for me.
TonyYaaj Nov 22, 2013 @ 11:07am 
suport ticket is no help been 2 weeks no one did anyhting infestation suport is useless
ChR0n1k Nov 22, 2013 @ 12:05pm 
Originally posted by TonyYaaj:
suport ticket is no help been 2 weeks no one did anyhting infestation suport is useless
my support ticket has been open nearly 6 months with no reply...
Newbie 24 Nov 22, 2013 @ 12:38pm 
Same. I hadn't played for 4 weeks and when i logged in again: Permantly Banned.
This is my new account. YES i bought it again...
LtColumbo Nov 22, 2013 @ 1:01pm 
You must contact steam, only steam has the power to deal with those snakes, contact Steam
Skratos Nov 22, 2013 @ 1:24pm 
Same here bro, haven't played for a month, got pema banned, sent them two ticket, that was three motnhs ago... still haven't heard from them...
Mr.Efficient27 Nov 22, 2013 @ 1:34pm 
Same i got banned for no reson :(
Volpe Nov 22, 2013 @ 2:17pm 
Same for me
Delta Nov 22, 2013 @ 3:13pm 
These sh*tlords are what they are. Sh*tlords. I can't wait for them to eventually get sued and lose everything. dna rieht smurof doms era dnoyeb diputs
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Date Posted: Nov 22, 2013 @ 6:58am
Posts: 30