TheUnknown Nov 12, 2013 @ 12:13am
I got banned for no reason.
Been 2 month's....no reply, I stopped playing the game for 7 month's then i decided to play and see what they have changed. I login then it said my account got permanently banned for by just leaving the game and not playing?
and no. No one hacked my account. This happend before to alot of player's for getting falsly banned. I contacted support and it has been 2 month's. Sent a message to one of the moderator's. No reply.
Showing 1-15 of 22 comments
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mwh. Nov 12, 2013 @ 3:01am 
they never reply. They are punks. They selling account informations to hakers or even they robbing and closing accounts on their own. x
TheLek- Nov 12, 2013 @ 7:37am 
Same happened to me, I had to travel and when I came back I discovered I had been banned forever for no reason, I think it may me 5 ou 6 months now and they never repplied my email. Btw it's only a matter of time until this topic is deleted.
Last edited by TheLek-; Nov 12, 2013 @ 7:38am
$nake ヘビ Nov 12, 2013 @ 12:07pm 
same here ... joinned the game .. teleported to the mountain ... fairfight banned me for no reason ... send 8 tickes (from 11th september) and nothing :/ zendesk is doing NOTHING AT ALL
mwh. Nov 12, 2013 @ 12:25pm 
best thing is, if You would like to send ticket via steam - its connecting You to fkn infestation support website :D Does steam really dont know what are they doing to players or its just simple deal, all about money?
[CV]Kewk Nov 12, 2013 @ 1:14pm 
Hey there TH€ÙKNõWN you may very well have had your account compromised and got banned from the intruder. If you submitted a support ticket let me know the ticket number.
TheUnknown Nov 12, 2013 @ 1:26pm 
Hello Kewk. I am 80% sure no one hacked my account because i linked my infestation account to my steam account and i think the only way to play on my infestation account is through steam, Anyway. The ticket number is #126163

If you found out that the account had been hacked i can say that i am a legit player and i never hack. I will try to change my password and everything to make the account is more secure.
Last edited by TheUnknown; Nov 12, 2013 @ 1:28pm
[CV]Kewk Nov 12, 2013 @ 1:30pm 
You can still play with the regular client because you did not buy the game through steam. I do believe that your account was compromised after looking at your details. I just replied to your ticket.
TheUnknown Nov 12, 2013 @ 1:32pm 
Originally posted by Kewk:
You can still play with the regular client because you did not buy the game through steam. I do believe that your account was compromised after looking at your details. I just replied to your ticket.

Alright, Thank you.
mwh. Nov 12, 2013 @ 4:14pm 
How about someone stool 9600 GC from my account and he didnt do that via steam as ive got steamguard but I bought game via steam.
mwh. Nov 12, 2013 @ 4:36pm 
Anyway im not gonna put money in that game anymore if someone is stealing that money and support cannot help me or even dont want to help me. At the moment I dont even have friends to play with as they all quit. I had server, premium and some GC's every month. I dont mind for patches destroying game, I dont mind for items I bought for real money vanishing somewhere in walls, boxes etc as game is full of errors, I dont mind for cheaters killing me once a day in smallville with aimbot or noclip, I dont even mind for fkn no support but if someone is stealing my money - kiss my ♥♥♥ and you will never see those $ anymore :)
mwh. Nov 12, 2013 @ 4:54pm 
#126529
TheUnknown Nov 12, 2013 @ 7:09pm 
Thank you Kewk for unbanning my account.
Rufinus Jan 30 @ 5:44am 
Hi Kewk.I have the same problem i didt played the game yet but when i tried to play lancher said:"Your account banned" this problem need to be fixed.Thank You
Last edited by Rufinus; Jan 30 @ 5:45am
$nake ヘビ Jan 30 @ 6:16am 
Kewk doesnt work on HP anymore ... im sorry
TheUnknown Jan 30 @ 8:23am 
Originally posted by $nake^:
Kewk doesnt work on HP anymore ... im sorry

He quit?
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Date Posted: Nov 12, 2013 @ 12:13am
Posts: 22