Infestation: Survivor Stories

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NBK - Dusty Mar 26, 2014 @ 11:56am
Still banned/ been banned for over a year now
So last year I bought the game. I only played the game for about 10 minutes/ I got bored imo so I decided to wait until my friend started playing which was a week later. So I log in and it says im permanatly banned for hacking? Which made me LOL really hard because I only got to play the game for about 10 minutes after I bought it. So I did some digging and made over 6 threads/requests to get unbanned thinking they would correct their mistake. I get a reply saying sometihing about using an illegal hack/software which is so ♥♥♥♥ing far from the truth I just bought the game I didnt even get to interact with a zombie nor pick up a weapon or find anything how can this be? So I tried explaining top them that I did hack nor did I even get to break any rules because I logged in roams for a few minutes checked my inventory and logged off. Now everytime I make a request they close the thread without saying anything. Is this a joke????? these devs are just going to ban someone for no reason like rellly? its like I shouldnt even have purchased the game I didnt even get to try it out.
Showing 1-15 of 20 comments
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Kv@keR ☭ Mar 26, 2014 @ 1:05pm 
try send them new ticked but dont flame
sure if u want to get it back
ФDeadEyeФ (Banned) Mar 26, 2014 @ 1:58pm 
Yea, that's also part of it too. They close/delete threads wherever they feel like it to maintain whatever little imagine they have left. The worst I saw was someone did a slightly negative review in General Discussion and a mod immediately closed it stating there was a 'proper place for it'... which is about as ♥♥♥♥♥♥♥♥ as it comes to forum moderating.

I wouldn't worry about it too much. Go get DeadZ for 1.50. Better anti-cheat and the mechanics are much more for the player instead of the company.
Last edited by ФDeadEyeФ; Mar 26, 2014 @ 1:59pm
maxx130 Mar 26, 2014 @ 4:59pm 
Oh yeah right, go get DeadZ instead and support the hackers that stole the source code..really? You all whine about the hackers in this game yet your willing to support them. It don't get any more two-faced then that,
NBK - Dusty Mar 26, 2014 @ 5:43pm 
DEV'S stole my money
They keep closing all my request/tickets I send them like they are just ignoring me its been going on for over a year now I only got 2 play the game like 2 times for less than 10 minutes.. and logged in a week later and it says im banned. I tried explaining to them that either my account was hijacked or they made a big mistake whats another solution to this problem? The only other thing I can think of is getting a lwayer/ yes for 5$ game because this is stealing
The doctor is in Mar 26, 2014 @ 5:49pm 
these r not official forums nobody here can help u

plus u posted just back dec/12 that u got banned and i posted what to do and u never posted back until now

Support Ticket

but using illegal hacked pirated copy created for stolen source code is no solution... and who knows where ur build is coming from and what surprises are in it...

so just create a ticket and give it about a week

also from your post it looks like u spammed them w ticket requests n they r just ignoring u at this point or if they did get back to u it could be in spam folder

still if ur banned its game over.... nothing nobody can do flaming / spamming wont fix it. we posted details of what u had to do. just follow it n be patient / dont spam them. if possible close the multiple old tickets and create a single new one where u nicely ask them to look at ur case. and give it about a week...
Last edited by The doctor is in; Mar 26, 2014 @ 6:09pm
Big Carry Mar 27, 2014 @ 7:10am 
well dont say that the DEVs tell that Punkbuster/FairFight
The doctor is in Mar 27, 2014 @ 10:18am 

4.4 hrs on record
last played on Mar 26
Infestation: Survivor Stories

Infestation: Survivor Stories
1.2 hrs last two weeks / 4.4 hrs on record

must have been some other account....
NBK - Dusty Dec 20, 2013 @ 8:36pm
Support Ticket
Originally posted by NBK - Dusty:
I sent in a support ticket 3 months ago still no reply..............#147687 I was banned for no reason at all and im clueless to why I was....I bought the game play it maybe 2 times and didnt play for awhile since my friends werent on and now it says im perma banned....BEEN WAITING MONTHS
Last edited by The doctor is in; Mar 27, 2014 @ 1:41pm
NBK - Dusty Mar 27, 2014 @ 12:07pm 
ik i dont understand why it says 4.4hrs when i havent played for that long unless i left the game open I never hacked thats what i dont get
Dro Mar 27, 2014 @ 2:28pm 
You should try changing your password, for one. Two, NEVER play this b******t game ever again. This company steals people's money, time and personal information. F**k HammerFail!
ChiGoku Mar 27, 2014 @ 4:35pm 
Originally posted by The doctor is in:

4.4 hrs on record
last played on Mar 26
Infestation: Survivor Stories

Infestation: Survivor Stories
1.2 hrs last two weeks / 4.4 hrs on record


must have been some other account....

Cool, so next time you try to make a post regarding how good the game is, etc, and how you play it all the time, I should quote your play time, and how often you play with your low number of hours?....

the guy has a legitimate issue, glad you can criticize his play time.
Last edited by ChiGoku; Mar 27, 2014 @ 4:37pm
NBK - Dusty Mar 27, 2014 @ 4:43pm 
Well I said I only played 10 minutes and logged in a week later and I was banned. It says I have 4.4hrs so I understand I must have left my game open or idefk. But what I do know is this whole "ban" situation going on over a year is a huge misunderstanding. My friend told me my account could have been hack back when the game first came out when alot of game keys were stolen..idk thats the only other possibility unless devs made big mistake or somthing..
The doctor is in Mar 27, 2014 @ 4:54pm 
the point is u said back in dec 2013 u were banned well before even that date and to this date u continue to show up as playing....

so u can't be banned and playing at the same time. well unless u have multiple accounts...

also all this has already been discussed in the prior 4 threads uve created on this... so its each time ur thread gets locked u restart it...

so we go around in circles

the thing is these r unofficial forums ok so pointing it here n times will not get u unbanned at all since nobody will hear it from the company. its only us here and nobody has access to find out what happen. all we can say is try creating a ticket w who banned u. i posted already the 1st time u created a thread what to do indetail...

and how many times can the same posts be made saying u have to create a single ticket with them u cant be creating several tickets on it and expect them other than ignore u

steam would do the same

go to steam support create several tickets on same thing and see how long it takes them to respond

the truth is steam will ignore u

they posted that if ur ticket didnt get answered just go create a new one

so as i posted like 3 times before close all the spam tickets u have and create a single 1 and wait about a week

they will get back to u

if u hacked / cheated / glitched / exploited bug they will let u know, if not they will unban u

but be nice saying that they stole from u is not the way to get someone to help u

the problem is i think the way ur approaching it...

same would be for ea or steam or any company

also if ur banned its game over... there is nothing nobody can do... try another game like dayz/rust/7days to die/the dead linger.

i dont see the thing about having to get on a same that i thought was a scam...

also u can send friend request to them on steam or even at their website and ask for them to check since u not heard back from them. well unless u alreadu heard back... they will do that... but dont spam them n dont be mean. remember they didnt do it to u. pb/ff did... n u want them to do u a favor. which takes their time to do something that aint their job... support most likely looked into it and responded as i said, but if u have many sites put it as spam cause the site as many other have been flagged cause of all the negative stuff.. many company response get filted by like gmail as spam so u have to login to gmail directly n look in that folder. well unless more than 30 days which it gets deleted. so its complicated. who knows if they responded... but i bet if they got several tickets in a month they just closed/ignore them...
Last edited by The doctor is in; Mar 27, 2014 @ 5:07pm
NBK - Dusty Mar 27, 2014 @ 6:07pm 
My point is that I shouldnt even be in this situation I did nothing wrong. Its a companys fault and if there going to continue ignoring my tickets or closing them then they r stealing from me. Too post back to one of my tickets saying you were caught hacking/exploiting and then close thread isnt good enough how can a company over look this? I havent even gotten to see what a $%#$ zombie even looks like except on youtube.
NBK - Dusty Mar 27, 2014 @ 6:07pm 
Thats the reason I made so many too get it through there thick ♥♥♥ heads.
NBK - Dusty Mar 27, 2014 @ 6:09pm 
If im banned its game over? they took my money! I didnt do any of those things. Oh and they could be hoping "since others have been falsly banned" that Ill waste more money buying the game again okay?
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Date Posted: Mar 26, 2014 @ 11:56am
Posts: 20