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Just Cause 3 > Tech Support > Topic Details
 This topic has been pinned, so it's probably important
Square_Jason  [developer] Nov 30, 2015 @ 4:57pm
AMD Video driver issue
There are some known issues that occur with the most recent official release AMD/ATi graphics card drivers. We’re working with AMD to fix the issue via an upcoming official driver update - however to ensure you don’t experience these issues yourself right now please make sure you are using the latest beta driver available here (they are dated 11/30/2015 Version 15.11.1)

https://support.amd.com/en-us/download/desktop?os=windows+7+-+64 <- driver linked is for Windows 7/8/10
Last edited by Square_Jason; Nov 30, 2015 @ 6:01pm
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Showing 1-15 of 335 comments
Dizx Nov 30, 2015 @ 5:00pm 
Im using Nvidia, got a 780Ti, and whenever i enter a veichle the screen keeps spawning in the sky and comes back down again and again with some sort of stutter from the game engine. any suggestions ?
Asahammer Nov 30, 2015 @ 5:00pm 
Those beta driver's release notes list 7700 series, 8500 series, no 7800 series. I have 7870. Since 7800 series isn't listed I assume those beta drivers are not intended for my GPU?
Square_Jason  [developer] Nov 30, 2015 @ 5:02pm 
Originally posted by wodanheerst:
Those beta driver's release notes list 7700 series, 8500 series, no 7800 series. I have 7870. Since 7800 series isn't listed I assume those beta drivers are not intended for my GPU?
It lists 7700+ the 7870 is included in that + :)
Petroph Nov 30, 2015 @ 5:02pm 
Originally posted by Dizx:
Im using Nvidia, got a 780Ti, and whenever i enter a veichle the screen keeps spawning in the sky and comes back down again and again with some sort of stutter from the game engine. any suggestions ?
Don't think that has any conflict with a Driver issue. Pretty sure thats a bug...
Dizx Nov 30, 2015 @ 5:03pm 
Originally posted by Petroph:
Originally posted by Dizx:
Im using Nvidia, got a 780Ti, and whenever i enter a veichle the screen keeps spawning in the sky and comes back down again and again with some sort of stutter from the game engine. any suggestions ?
Don't think that has any conflict with a Driver issue. Pretty sure thats a bug...
Could be. any suggestions on how to fix it?
I dont think i can play the game if i cant use any vehicles.
This should never have been a issue in the first place. Did you not care to test your game on both vendors? Absolutely disgusting.
Alexander DeLarge Nov 30, 2015 @ 5:04pm 
Make sure you download the Windows 8/10 versions if you're using that OS
http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

I updated (downgraded) to the Catalyst driver from Crimson. Fixed it, but because I'm not on Crimson anymore, there is a performance loss at the expense of not seeing triangles, and the load time was at least 4 minutes to get into game.

Nope, didn't fix.
Last edited by Alexander DeLarge; Nov 30, 2015 @ 5:13pm
Derangel Nov 30, 2015 @ 5:05pm 
Originally posted by Santa bby:
This should never have been a issue in the first place. Did you not care to test your game on both vendors? Absolutely disgusting.

Exactly how do you expect a game developer to fix GPU driver issues?
Last edited by Derangel; Nov 30, 2015 @ 5:06pm
Originally posted by Derangel:
Originally posted by Santa bby:
This should never have been a issue in the first place. Did you not care to test your game on both vendors? Absolutely disgusting.

Exactly how do you expect a developer to fix driver issues?
Its their fault its not functioning well with the drivers in the first place, and if they're really autistic enough they could have easily contacted AMD a few weeks in advance to get a hotfix out.
MaGinty Nov 30, 2015 @ 5:08pm 
Originally posted by Derangel:
Exactly how do you expect a game developer to fix GPU driver issues?

This is stuff that should have been made public before. "Oh, you bought the game and it does not work on your card? Yeah we knew that would happen, never mind"
Derangel Nov 30, 2015 @ 5:08pm 
Originally posted by Santa bby:
Originally posted by Derangel:

Exactly how do you expect a developer to fix driver issues?
Its their fault its not functioning well with the drivers in the first place, and if they're really autistic enough they could have easily contacted AMD a few weeks in advance to get a hotfix out.

No, driver issues are entirely the fault of the GPU manufacturer. The GPU manufacturer also decides when and how to release driver updates.
Originally posted by Derangel:
Originally posted by Santa bby:
Its their fault its not functioning well with the drivers in the first place, and if they're really autistic enough they could have easily contacted AMD a few weeks in advance to get a hotfix out.

No, driver issues are entirely the fault of the GPU manufacturer. The GPU manufacturer also decides when and how to release driver updates.
Yes, but as I said, its avalanges fault they're not functioning well with the drivers in the first place because of the way they chose to render textures in the distanse, and they could have fixed it or at least gotten a hotfix out in time for release.
Derangel Nov 30, 2015 @ 5:11pm 
Originally posted by MaGinty:
Originally posted by Derangel:
Exactly how do you expect a game developer to fix GPU driver issues?

This is stuff that should have been made public before. "Oh, you bought the game and it does not work on your card? Yeah we knew that would happen, never mind"

I'd agree with that. SE/Avalanche and/or AMD should have said something before release and mentioned that a fix would be avalible on launch.
vianna77 Nov 30, 2015 @ 5:12pm 
Is the graphic card overheating issue also related to that driver problem?

Since I started the game, I set everything to OFF and LOW and my card still shows 64 celsius.
Feebs Nov 30, 2015 @ 5:12pm 
Those arent the right drivers. Those beta drivers have been out since Battlefront launch and pre-crimson AMD launch.
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Just Cause 3 > Tech Support > Topic Details