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Relatar um problema com a tradução
I had this issue, I tried dropping the quest and reacquiring it; dropping quest, logging out, logging in and reacquiring quest; dropping quest, exiting game, reloading game, reacquiring quest. Nothing worked so I contacted Trion Support and told them everything I'd tried so far and their response was pretty much "Have you tried turning it off and on again?" (they obviously hadn't read anything I'd told them after "the quest is bugged").
I eventually managed to complete this quest by just going to the mission area once a day and hoping for the best, took about 12 days to complete it.
tl;dr - Sorry but your best bet is to just keep trying, send Trion a bug report in the hopes they'll do something for once maybe.