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pays to read recent posts and thread titles :D
They would be the only one's capable of dealing with your Steam account and should be able to solve issue reasonbly quickly if it is thier fault.
There may also be the possiblity that you have not recived your keys atm due to this game game going free2play and a large influx of players may have used up all the availible cdkeys and Steam maybe waiting on a new shipment. (This happens from time to time with popular games)
Support are going to be the only ones with answers on this.