Titler Nov 9, 2013 @ 6:25pm
Warning: GameGuard Will Brick Certain Computers
I recently upgraded from WinXP to Win7, and after months away, I was tempted by a bit of sailing the seas... so I started the game via my Steam Launcher. It updated fine, but as soon as I started the game I got the first ever Blue Screen of Death for Win7.

Worryingly, when I restarted, it needed a full Start Up Repair, and even then, either Windows would BSOD as soon as it tried to boot, or it would die a few moments into running with wildly different BSOD messages. Fortunately I left WinXP installed too so I could dual boot and confirm it's not a coincidental hardware failure.

I uninstalled UWO but the problems persisted, and googling revealed it's GameGuard that's the issue; it leaves rootkit drivers in many places, and with the Steam version it's not even working correctly anyway. I'm in the process of deleting it from my older WinXP install, and then hoping to get into Win7 long enough to clear off the hidden memory processes and delete it from the registry.

But I have to say, I'm pretty disgusted now and not sure I'll reinstall UWO. A shame as I had a fair bit of fun with it, but anything which completely destroys a working Windows installation is outrageous.
Showing 1-9 of 9 comments
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なの {Nano} Nov 9, 2013 @ 9:13pm 
Yeah, the problem is totally happened from the Game Guard (and any kind of), it kill my system program (which made me can't use internet) and forced me to reboot.
Well... I found the only real way is using a virtual machine, in almost all case..
I can't play most MMO because of this issue, which is very sad thing
Last edited by なの {Nano}; Nov 9, 2013 @ 9:15pm
pleasenoname3 Jan 7, 2014 @ 11:10pm 
I just found it in my services after not playing the game for a long time. Is there a way to totally clean it off my system?
Titler Jan 8, 2014 @ 11:56am 
Last edited by Titler; Jan 8, 2014 @ 11:56am
pleasenoname3 Jan 8, 2014 @ 1:51pm 
I found that page, however the scanners arent detecting it.
Titler Jan 9, 2014 @ 4:07pm 
For Uncharted Waters, the folder will be "GV Online Eg". You won't pick it up with anti-malware scanners if you've ever ran the game, because you'll have flagged it as part of an accepted program, you have to manually go into both the folders and registry and remove them yourself I'm afraid
pleasenoname3 Jan 9, 2014 @ 4:14pm 
then it is a matter of unflagging it. I deleted the registry folder went into the folder in explorer and deleted the files and I manually deleted the service in the command prompt.
Touching Hair Jan 31, 2014 @ 10:27pm 
GameGuard has very aggressive behaviour and because of the way it behaves some anti-malware software will flag it as being malicious and attempt to quarantine or close it and then GameGuard will believe it’s under attack and attempt to close the security software which causes a blue screen.

GameGuard can also cause blue screens if it flags a driver or rootkit (not all rootkits are malware) as being malicious and attempt to close it.

Simply boot into safe mode and delete all of it’s related files and registry entries, it should only take a few moments.
pleasenoname3 Feb 1, 2014 @ 1:31pm 
I must do that in safe mode? Because I did it in normal mode.
Touching Hair Feb 1, 2014 @ 1:33pm 
You don't have to use safe mode but using safe mode can make things easier if you're having trouble with system crashes.
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