Puddle > Levels > Topic Details
Tribaal Jan 20, 2013 @ 8:33am
Issue report: Puddle is unplayable on Ubuntu 12.10
I unfortunately cannot play puddle - the main menu is completely unreadable (looks like an OPenGL texture issue).

Here is my system information:

Processor Information:
Vendor: GenuineIntel
Speed: 1601 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.10 (64 bit)
Kernel Name: Linux
Kernel Version: 3.5.0-22-generic
X Server vendor: The X.Org Foundation
X Server release: 11300000

Video Card:
Driver: Intel Open Source Technology Center Mesa DRI Intel(R) Sandybridge Mobile x86/MMX/SSE2

Driver Version: 3.0 Mesa 9.0
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x8086
DeviceID: 0x116
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 14.21" x 7.99" (16.30" diag)
36.1cm x 20.3cm (41.4cm diag)
Primary VRAM Not Detected

Sound card:
Audio device: Intel CougarPoint HDMI

Memory:
RAM: 5871 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 32253 Mb
Largest Free Hard Disk Block: 6344 Mb

Installed software:

Recent Failure Reports:

If there is anything else at all I can do to help debug this let me know.
Showing 1-15 of 26 comments
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nico9451  [developer] Jan 20, 2013 @ 11:46pm 
Intel graphic chipsets are not yet supported for the Linux version.
Tribaal Jan 21, 2013 @ 1:16am 
Ah, I guess that explains it :) Thanks for your answer!
GalaxyCrusher Jan 23, 2013 @ 9:35am 
I'm also having problems running Puddle using Linux and intel HD 3000 graphics. The menu letters are just white blocks and the liquid doesn't show up in the actual game (although the background is rendered). Any word about when Intel graphics will be supported? I wouldn't have purchased this game if I knew it didn't work!
nico9451  [developer] Jan 23, 2013 @ 9:43am 
It's a driver issue. But recent Intel chipsets are supported in the Windows version.
Tribaal Jan 24, 2013 @ 12:49am 
Any idea when we can expect the issue to be resolved?
FrozenFire Jan 26, 2013 @ 11:20am 
Your system requirements page lists that the Linux system requirements include Intel HD graphics. Which is it? If Intel graphics are not supported, you should remove them from your system requirements for Linux.

I'm entirely recognizant of the fact that Steam for Linux and many of the games available for it are very new, and I should expect about half of the games not to work. But, I'm almost inclined to request a refund given that I bought the game after reading that Intel graphics are supported - only to find this to be explicitly untrue through a buried discussion comment by the developer.
kigucdoshu Feb 11, 2013 @ 11:10am 
Well, that's disappointing. I just bought the game, only to find out my HD4000 can't even display the menu correctly. It's my own fault for not double checking the system requirements of course, so I won't ask for a refund.

I just find it surprising a 2D platformer doesn't work when seemingly much more demanding 3D games do. If I may ask, what feature of OpenGL do you require that the Intel drivers do not support, or are implementing incorrectly? (And if it's the latter, have you filed a bug report?)
Last edited by kigucdoshu; Feb 11, 2013 @ 11:42am
Dan Feb 16, 2013 @ 9:56am 
Hey I have an intell 4000 too but be nice! It's loads of work to port to a new OS and maybe the intel linux driver is also lacking something? I'm hopeful they will fix it soon because the Intel cards are pretty popular with the Linux crowd. Remember, we're getting loads of games this year, all new. It'll take some time to help shake out all the bugs but be nice, they are here for us.
FrozenFire Feb 16, 2013 @ 10:20am 
Nothing about being nice. The store page for Puddle *had* listed Intel graphics support on Linux. They've since removed it after I contacted Valve, but it was the reason that I purchased the game in the first place. I have no problem with a game *lacking* support for Intel graphics. It just means I won't buy it. It was that the game listed Intel graphics support when it had none.
Hakon Feb 16, 2013 @ 2:47pm 
It would be really great if this issue could be fixed - I have the same problem. However it's not urgent for for me as I have an older computer it works on.
andreas.michael Feb 16, 2013 @ 11:49pm 
Have a Dell XPS15 with nvidia Optimus grafik.
for daily work it's OK, works with bumblebee. but no matter if i start steam normal (on intel graka) or with optirun( with nvidia) i also encounter the problem with the unreadable menu and the not rendered liquid.

hope someone find's a solution. Meanwile I'm downloading the game for windows.
andreas.michael Feb 17, 2013 @ 3:37am 
ups, did start optirun in a wrong way. Will try to start it like described here the next few days: http://steamcommunity.com/app/221410/discussions/6/846939854395110175/
command_dos Feb 17, 2013 @ 7:10am 
Originally posted by andreas.michael:
Have a Dell XPS15 with nvidia Optimus grafik.
for daily work it's OK, works with bumblebee. but no matter if i start steam normal (on intel graka) or with optirun( with nvidia) i also encounter the problem with the unreadable menu and the not rendered liquid.

hope someone find's a solution. Meanwile I'm downloading the game for windows.
the same dell model, the same problem. Optirun don't work too...
Ivan the Space Biker Feb 17, 2013 @ 9:41am 
Don't work on Linux.
bladerunner Feb 18, 2013 @ 2:58am 
Actually the graphical corruption is fixed if you launch the game and then switch to windowed mode. (bottom right button, then third from the bottom in the main menu, then the middle one, then the bottom one. the first green light is fullscreen mode :))
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