Bug report: Crash during the ending scene

[scrawl]

Here's the last few lines of bout.log:

04:37:32: Mesh: Loading ao_hexer_klamotten.mesh.
04:37:32: Skeleton: Loading ao_hexer_klamotten_mesh.skeleton
04:37:32: WARNING: ao_hexer_klamotten.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade too$
04:38:01: Mesh: Loading vieh_ufo.mesh.
04:38:01: Skeleton: Loading vieh_ufo_mesh.skeleton
04:38:01: WARNING: vieh_ufo.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
04:38:35: Mesh: Loading ao_schneeball.mesh.
04:38:35: Skeleton: Loading ao_schneeball_mesh.skeleton
04:38:35: WARNING: ao_schneeball.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
04:39:07: SetCamera
04:39:07: OGRE EXCEPTION(3:RenderingAPIException): Zero sized texture surface on texture credits_text.tga face 0 mipmap 0. Probably, the GL driver refused to create the texture. in GLTexture::_createSurfaceList at /home/bkuhr/Develop/ogre_src_v1-7-4/RenderSystems/GL/src/OgreGLTexture.cpp (line 406)


Ubuntu 12.04 x86_64, Intel HD graphics

[kigucdoshu]

I have the same problem, Ubuntu 12.10 64-bit, Intel HD4000.

[Bestia]

I have exactly the same problem crash in the ending scene where Nate chase Critter on ice and then the screen goes black and game crashes. I also don't have the Steam achievement for fifth chapter on normal mode.

Processor Information:
    Vendor:  AuthenticAMD
    Speed: 2300 Mhz
    2 logical processors
    2 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Unsupported
    SSE42:  Unsupported
    
Network Information:
    Network Speed:  
    
Operating System Version:
    Ubuntu 12.10 (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.5.0-19-generic
    X Server vendor:  The X.Org Foundation
    X Server release:  11300902
    
Video Card:
    Driver:  NVIDIA Corporation GeForce 9600 GT/PCIe/SSE2

    Driver Version:  3.3.0 NVIDIA 313.09
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 60 Hz
    VendorID:  0x10de
    DeviceID:  0x622
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 18,78" x 10,55"  (21,54" diag)
                                            47,7cm x 26,8cm  (54,7cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 512 MB
    Supported MSAA Modes:  2x 4x 8x 16x 
    
Sound card:
    Audio device: 
    
Memory:
    RAM:  5970 Mb
    
Miscellaneous:
    UI Language:  English
    LANG:  pl_PL.UTF-8
    Microphone:  Not set
    Total Hard Disk Space Available:  137444 Mb
    Largest Free Hard Disk Block:  3144 Mb
    
Installed software:
    
Recent Failure Reports:
    

This are the last lines of bout.log:

00:02:29: Mesh: Loading ao_pinguinrucksack04_cse01.mesh.
00:02:29: Skeleton: Loading ao_pinguinrucksack04_cse01_mesh.skeleton
00:02:29: WARNING: ao_pinguinrucksack04_cse01.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
00:02:29: Mesh: Loading ao_raketen.mesh.
00:02:29: Skeleton: Loading ao_raketen_mesh.skeleton
00:02:29: WARNING: ao_raketen.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
00:03:34: OGRE EXCEPTION(4:ItemIdentityException): An object of type 'Entity' with name 'co_items_generator_-_mensch' already exists. in SceneManager::createMovableObject at /home/bkuhr/Develop/ogre_src_v1-7-4/OgreMain/src/OgreSceneManager.cpp (line 6490)
00:03:34: OGRE EXCEPTION(4:ItemIdentityException): An object of type 'Entity' with name 'co_items_generator_-_vieh' already exists. in SceneManager::createMovableObject at /home/bkuhr/Develop/ogre_src_v1-7-4/OgreMain/src/OgreSceneManager.cpp (line 6490)
00:04:57: Mesh: Loading ao_cameradolly_cse_pt2.mesh.
00:04:57: Skeleton: Loading ao_cameradolly_cse_pt2_mesh.skeleton
00:04:57: WARNING: ao_cameradolly_cse_pt2.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
00:04:57: Mesh: Loading eisflaeche_environment_pt2.mesh.
00:04:57: Skeleton: Loading eisflaeche_environment_pt2_mesh.skeleton
00:04:57: WARNING: eisflaeche_environment_pt2.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
00:05:19: Mesh: Loading ao_hexer_zauberstab_cse_pt2.mesh.
00:05:19: Skeleton: Loading ao_hexer_zauberstab_cse_pt2_mesh.skeleton
00:05:19: WARNING: ao_hexer_zauberstab_cse_pt2.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
00:05:31: Mesh: Loading ao_zeitszepter_cse_pt2.mesh.
00:05:31: Skeleton: Loading ao_zeitszepter_cse_pt2_mesh.skeleton
00:05:31: WARNING: ao_zeitszepter_cse_pt2.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
00:05:54: Mesh: Loading ao_zeiteffekt_cse_pt2.mesh.
00:05:54: Skeleton: Loading ao_zeiteffekt_cse_pt2_mesh.skeleton
00:05:54: WARNING: ao_zeiteffekt_cse_pt2.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
00:05:58: Mesh: Loading ao_babyhexer.mesh.
00:05:58: Skeleton: Loading ao_babyhexer_mesh.skeleton
00:05:58: WARNING: ao_babyhexer.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
00:05:58: Mesh: Loading ao_hexer_klamotten.mesh.
00:05:58: Skeleton: Loading ao_hexer_klamotten_mesh.skeleton
00:05:58: WARNING: ao_hexer_klamotten.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
00:06:27: Mesh: Loading vieh_ufo.mesh.
00:06:27: Skeleton: Loading vieh_ufo_mesh.skeleton
00:06:27: WARNING: vieh_ufo.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
00:07:01: Mesh: Loading ao_schneeball.mesh.
00:07:01: Skeleton: Loading ao_schneeball_mesh.skeleton
00:07:01: WARNING: ao_schneeball.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
00:07:32: SetCamera
00:07:33: OGRE EXCEPTION(3:RenderingAPIException): Zero sized texture surface on texture credits_text.tga face 0 mipmap 0. Probably, the GL driver refused to create the texture. in GLTexture::_createSurfaceList at /home/hugo/ogre/ogre-1.7.4/RenderSystems/GL/src/OgreGLTexture.cpp (line 406)

[livinskull]

Same problem. Crash at the ending scene and no achievement for the last chapter.

The end of the terminal output:

Mesh: Loading ao_schneeball.mesh.
Skeleton: Loading ao_schneeball_mesh.skeleton
WARNING: ao_schneeball.mesh is an older format ([MeshSerializer_v1.40]); you should upgrade it as soon as possible using the OgreMeshUpgrade tool.
SetCamera
An exception has occured: OGRE EXCEPTION(3:RenderingAPIException): Zero sized texture surface on texture credits_text.tga face 0 mipmap 0. Probably, the GL driver refused to create the texture. in GLTexture::_createSurfaceList at /home/bkuhr/Develop/ogre_src_v1-7-4/RenderSystems/GL/src/OgreGLTexture.cpp (line 406)
/home/livinskull/Steam/SteamApps/common/The Critter Chronicles/boutvc.sh: Zeile 8: 20623 Speicherzugriffsfehler  LD_LIBRARY_PATH=$BASE_LIB_PATH/$BITS/:$LD_LIBRARY_PATH $BASE_BIN_PATH/$BITS/$EXE_NAME

And my system info from steam (since the company seems to be from austria I didn't bother to change steam lang to english for the report):

Prozessor:
    Hersteller: GenuineIntel
    Geschwindigkeit: 3401 MHz
    8 logische Prozessoren
    4 technische Prozessoren
    HyperThreading:  Unterstützt
    FCMOV:  Unterstützt
    SSE2:  Unterstützt
    SSE3:  Unterstützt
    SSSE3:  Unterstützt
    SSE4a:  Nicht unterstützt
    SSE41:  Unterstützt
    SSE42:  Unterstützt
    
Netzwerk-Informationen:
    Netzwerk-Geschwindigkeit: 
    
Betriebssystem:
    Linux (64 Bit)
    Kernel-Name: Linux
    Kernel-Version: 3.7.4-gentoo
    X-Server-Vendor: The X.Org Foundation
    X-Server-Release: 11301901
    
Grafikkarte:
    Treiber: NVIDIA Corporation GeForce 9600 GT/PCIe/SSE2

    Treiber-Version: 3.3.0 NVIDIA 313.18
    Desktop-Farbtiefe: 24 Bit per Pixel
    Monitor-Aktualisierungsrate: 59 Hz
    Anbieterkennung: 0x10de
    Gerätekennung: 0x622
    Anzahl der Monitore: 2
    Keine Grafikkartenanzahl entdeckt
    Prim. Anzeigeauflösung: 1680 x 1050
    Desktop-Auflösung: 3360 x 1050
    Prim. Anzeigegröße: 47,4 cm x 29,6 cm (55,8 cm diag.)

    Primärer Bus: PCI Express 16x
    Primärer VRAM: 512 MB
    Unterstützte MSAA-Modi: 2x 4x 8x 16x 
    
Soundkarte:
    Audiogerät: Realtek ALC889
    
Speicher:
    RAM: 16028 MB
    
Weitere Daten:
    UI-Sprache: Deutsch (Deutsch)
    LANG:  de_DE.UTF-8
    Mikrofon: Not set
    Verfügbarer Festplattenspeicher insgesamt: 351319 MB
    Größter freier Festplattenspeicherblock: 32249 MB

[Stimrol]

same problem here, stops running and goes back to steam, no achivement for 5 chapter. This is in hard settings. And Ubuntu 12.10 64 bit

[scrawl]

Yeah, I think we can stop posting, this game seems dead...

[Stimrol]

from desember and dead already. But good game indeed.

[orb]

Here's a solution to the issue that works for me:

1. Make a backup of "~/.steam/steam/SteamApps/common/The Critter Chronicles/kagedata/lang/data/locations/endcredits/credits_text.tga" file.
2. Open the "~/.steam/steam/SteamApps/common/The Critter Chronicles/kagedata/lang/data/locations/endcredits/credits_text.tga" with GIMP.
3. From menu choose "Image" -> "Canvas size...".
4. Change the height to 8192 pixels (or to the maximum texture height supported by your graphics card).
5. Change the Y offset to -780 pixels (if you changed the height to 8192 and you want to see the full credits).
6. In "Resize layers" select "All layers".
7. Click "Resize".
8. Export the image to the file you opened it from.


If 8192 pixels is still too much or the above solution doesn't work for you, you can replace the "credits_text.tga" file with any other .tga file from the game or with your own created TGA image.

[Lumag]

Had exactly the same problem. Debian Wheezy, 32 bit iCore 2 Duo, nVidia Quadro FX 370M, both nVidia blob and nouveau driver. Solution by orb helped me though. Thanks!

[s.o.l]

I had the same problem on my Laptop (Dell Latitude D620) with Intel 945GM only supporting textures with a size of 2048x2048 pixels... reducing the size of credits_text.tga helped...

[kente]

İlk olarak orb tarafından gönderildi:

Here's a solution to the issue that works for me:

1. Make a backup of "~/.steam/steam/SteamApps/common/The Critter Chronicles/kagedata/lang/data/locations/endcredits/credits_text.tga" file.
2. Open the "~/.steam/steam/SteamApps/common/The Critter Chronicles/kagedata/lang/data/locations/endcredits/credits_text.tga" with GIMP.
3. From menu choose "Image" -> "Canvas size...".
4. Change the height to 8192 pixels (or to the maximum texture height supported by your graphics card).
5. Change the Y offset to -780 pixels (if you changed the height to 8192 and you want to see the full credits).
6. In "Resize layers" select "All layers".
7. Click "Resize".
8. Export the image to the file you opened it from.


If 8192 pixels is still too much or the above solution doesn't work for you, you can replace the "credits_text.tga" file with any other .tga file from the game or with your own created TGA image.

i found this solution perfect for me (Ubuntu 14.04), so it's still legitim