NoXx Nov 2, 2013 @ 12:56pm
Rocksmith2014.exe has stopped working.
Hi guys im searching for help. Everytime I start my game it crushes down after 5-6 seconds and I got a black screen and an error that says Rocksmith2014.exe has stopped working. I would be glad if somebody could help me :(.
Showing 1-15 of 22 comments
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Amiga Nov 2, 2013 @ 1:27pm 
have the same problem :( Have, windows 7 ultimate 64 bit
Last edited by Amiga; Nov 2, 2013 @ 4:46pm
biomajor09 Nov 2, 2013 @ 3:52pm 
I have the same issues as wel. anytime i try to change any settings it crashes any anytime I crl esc to desktop it crashed. I am on windows8 and am having a ♥♥♥♥♥ of a time playing the game.
tierney439 Nov 2, 2013 @ 3:52pm 
I have the same problem, sent is a work ticket to UBISOFT. The tech people have sent my problem up to the program developers. At least that is what they have said, so right now its wait and see. I have this problem both with Rocksmith and Rocksmith 2014, however the programs do work on my old laptop, so it has to do with my souped up desktop
NoXx Nov 2, 2013 @ 4:54pm 
Are you using 64 or 32 Bit Windows? Maybe thats the Problem on my 6 year old laptop it works fine, but on my new Aurora R4 it wont start I cant believe it I was so happy that I purchased this game. :( I have tested some methots that doesn´t work, but maybe it will help in your case:
The first thing i have tried was Steam-->Account-->Beta invites--> Set to normal mode not to Steam Beta Update
The Second thing was deactivate the "Audials Sound Capturing" in your windows Device Manager.
And the last thing I tried was deleting the "Client Registry Blob" in my Steam folder.
Unfortunatly nothing worked in my case, but maybe it will fix your errors. :)
905 Nov 2, 2013 @ 4:56pm 
I know Rocksmith and probably 2014 need two processors. If you don't have at least dual processors that is probably your problem. That is a dual core or quad core.
NoXx Nov 2, 2013 @ 4:58pm 
I have an overclocked I7 with 4,1Ghz and 6 real cores. I dont think thats a hardware problem.
biomajor09 Nov 2, 2013 @ 5:16pm 
I am using windows 8 64 bit version and the game will constantly crash for me. Also I am having weird visual issues. The screen has a double image, like it is trying to put out a 3d image even though I dont have a 3d monitor.
Last edited by biomajor09; Nov 2, 2013 @ 5:16pm
NoXx Nov 2, 2013 @ 5:23pm 
Ok i will post you my system information. Yes i have the RealTone cable but I cant use it because my game doesn´t start.
Sound hardware: Logitech G35 for Ts and Logitech Z553 for the rest of the sound. I have also a Recon 3D Sound Blaster but I dont use it.
Now the System Information:

Processor(s)
•Processor
◦CPU_Name: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz overclocked up to 4.10 GHz
◦CPU_Manufacturer: GenuineIntel
◦CPU_Caption: Intel64 Family 6 Model 45 Stepping 7
◦CPU_Version:
◦CPU_ProcessorId: BFEBFBFF000206D7
◦CPU_CurrentClockSpeed: 1184MHz
◦CPU_AddressWidth: 64Bits
◦CPU_DataWidth: 64Bits
◦CPU_SocketDesignation: CPU 1
•Verified Hardware Device against Order: VARIABLEXYZ
•Verify Correct Processor Frequency

System Memory

BIOS Information
•BIOS_Manufacturer: Alienware
•BIOS_Name: BIOS Date: 10/26/12 12:23:22 Ver: 04.06.05
•BIOS_Version1: A07
•BIOS_Version2: ALWARE - 1072009

Motherboard Information
•MB_Manufacturer: Alienware
•MB_Product: 07JNH0
•MB_SerialNumber: ..CN6970231C0360.
•MB_Version: A02

Video Adapter
•Video_Caption: NVIDIA GeForce GTX 680
•Video_AdapterRAM: -2048MB
•Video_DriverVersion: 9.18.13.1106

Hard Drive(s)
•Intel Raid 0 Volume SCSI Disk Device
◦Disk_Model: Intel Raid 0 Volume SCSI Disk Device
◦Disk_Size: 2000 GB
◦Disk_Partitions: 4
◦Disk_TotalHeads: 255
◦Disk_TotalCylinders: 243200
◦Disk_TotalTracks: 62016000
◦Disk_TracksPerCylinder: 255
•Generic- Compact Flash USB Device
◦Disk_Model: Generic- Compact Flash USB Device
◦Disk_Size: 0 GB
◦Disk_Partitions: 0
◦Disk_TotalHeads: 0
◦Disk_TotalCylinders: 0
◦Disk_TotalTracks: 0
◦Disk_TracksPerCylinder: 0
•Generic- MS/MS-Pro USB Device
◦Disk_Model: Generic- MS/MS-Pro USB Device
◦Disk_Size: 0 GB
◦Disk_Partitions: 0
◦Disk_TotalHeads: 0
◦Disk_TotalCylinders: 0
◦Disk_TotalTracks: 0
◦Disk_TracksPerCylinder: 0
•Generic- SD/MMC USB Device
◦Disk_Model: Generic- SD/MMC USB Device
◦Disk_Size: 0 GB
◦Disk_Partitions: 0
◦Disk_TotalHeads: 0
◦Disk_TotalCylinders: 0
◦Disk_TotalTracks: 0
◦Disk_TracksPerCylinder: 0
•Generic- SM/xD Picture USB Device
◦Disk_Model: Generic- SM/xD Picture USB Device
◦Disk_Size: 0 GB
◦Disk_Partitions: 0
◦Disk_TotalHeads: 0
◦Disk_TotalCylinders: 0
◦Disk_TotalTracks: 0
◦Disk_TracksPerCylinder: 0

Optical Drives / Other Storage
•PLDS DVD+-RW DH-24ACS SCSI CdRom Device
•PLDS DVDRWBD DH-12E3S SCSI CdRom Device

OperatingSystem: MS Windows 7 Business Edition

DirectXVersion: DirectX 11

IRQ Configuration
• 0 Systemzeitgeber
• 1 -empty-
• 2 -empty-
• 3 -empty-
• 4 Kommunikationsanschluss (COM1)
• 5 -empty-
• 6 -empty-
• 7 -empty-
• 8 System CMOS/Echtzeituhr
• 9 -empty-
• 10 -empty-
• 11 Intel(R) C600/X79 series chipset SMBus Host Controller - 1D22
• 12 -empty-
• 13 Numerischer Coprozessor
• 14 -empty-
• 15 -empty-
• 16 Intel(R) C600/X79 series chipset PCI Express Root Port 2 - 1D12
• 16 Intel(R) C600/X79 series chipset PCI Express Virtual Root Port - 1D3E
• 16 Intel(R) C600/X79 series chipset USB2 Enhanced Host Controller #2 - 1D2D
• 17 SB Recon3D PCIe Audio Controller
• 19 Intel(R) C600/X79 series chipset PCI Express Root Port 4 - 1D16
• 19 Intel(R) C600/X79 series chipset PCI Express Root Port 8 - 1D1E
• 23 Intel(R) C600/X79 series chipset USB2 Enhanced Host Controller #1 - 1D26
• 32 Intel(R) Xeon(R) Processor E5 Product Family/Core i7 IIO PCI Express Root Port 2a - 3C04
• 40 NVIDIA GeForce GTX 680
• 44 High Definition Audio-Controller
•190 Microsoft ACPI-konformes System

Miscellaneous

Final Checks

Installed Devices Drivers
•Standard-Volumeschattenkopie, 6-21-2006, 6.1.7600.16385
•Standard-Volumeschattenkopie, 6-21-2006, 6.1.7600.16385
•Generic- MS/MS-Pro USB Device, 6-21-2006, 6.1.7600.16385
•Intel Raid 0 Volume SCSI Disk Device, 6-21-2006, 6.1.7600.16385
•Standard-Volumeschattenkopie, 6-21-2006, 6.1.7600.16385
•Standard-Volumeschattenkopie, 6-21-2006, 6.1.7600.16385
•Master IO Filter Driver, 5-4-2011, 6.1.7600.16385
•Intel(R) Core(TM) i7-3930K CPU @ 4.10GHz, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-3930K CPU @ 4.10GHz, 6-21-2006, 6.1.7600.16385
•I:\, 6-21-2006, 6.1.7600.16385
•Microsoft Streaming Service Proxy, 6-21-2006, 6.1.7600.16385
•Generic- SD/MMC USB Device, 6-21-2006, 6.1.7600.16385
•Standard-Volumeschattenkopie, 6-21-2006, 6.1.7600.16385
•Intel(R) C600 Series Chipset SATA RAID Controller, 8-7-2012, 3.5.0.1092
•Standard-Volumeschattenkopie, 6-21-2006, 6.1.7600.16385
•Generic- SM/xD Picture USB Device, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-3930K CPU @ 4.10GHz, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-3930K CPU @ 4.10GHz, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-3930K CPU @ 4.10GHz, 6-21-2006, 6.1.7600.16385
•NVIDIA GeForce GTX 680, 1-18-2013, 9.18.13.1106
•Standard-Volumeschattenkopie, 6-21-2006, 6.1.7600.16385
•H:\, 6-21-2006, 6.1.7600.16385
•Standard-Volumeschattenkopie, 6-21-2006, 6.1.7600.16385
•Microsoft Streaming Tee/Sink-to-Sink-Konvertierung, 6-21-2006, 6.1.7600.16385
•Realtek PCIe GBE Family Controller, 6-10-2011, 7.46.610.2011
•Intel(R) Core(TM) i7-3930K CPU @ 4.10GHz, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-3930K CPU @ 4.10GHz, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-3930K CPU @ 4.10GHz, 6-21-2006, 6.1.7600.16385
•Standard-Volumeschattenkopie, 6-21-2006, 6.1.7600.16385
•SB Recon3D PCIe Audio Controller, 6-4-2012, 6.0.101.32
•Microsoft Streaming Tee/Sink-to-Sink-Konvertierung, 6-21-2006, 6.1.7600.16385
•Standard-Volumeschattenkopie, 6-21-2006, 6.1.7600.16385
•J:\, 6-21-2006, 6.1.7600.16385
•USB-Eingabeger t, 6-21-2006, 6.1.7601.17514
•Intel(R) Core(TM) i7-3930K CPU @ 4.10GHz, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-3930K CPU @ 4.10GHz, 6-21-2006, 6.1.7600.16385
•Standard-Volumeschattenkopie, 6-21-2006, 6.1.7600.16385
•PLDS DVD+-RW DH-24ACS SCSI CdRom Device, 6-21-2006, 6.1.7601.17514
•NVIDIA High Definition Audio, 7-3-2012, 1.3.18.0
•Standard-Volumeschattenkopie, 6-21-2006, 6.1.7600.16385
•Standard-Volumeschattenkopie, 6-21-2006, 6.1.7600.16385
•Generic- Compact Flash USB Device, 6-21-2006, 6.1.7600.16385
•G:\, 6-21-2006, 6.1.7600.16385
•PLDS DVDRWBD DH-12E3S SCSI CdRom Device, 6-21-2006, 6.1.7601.17514
•Intel(R) Core(TM) i7-3930K CPU @ 4.10GHz, 6-21-2006, 6.1.7600.16385
•Intel(R) Core(TM) i7-3930K CPU @ 4.10GHz, 6-21-2006, 6.1.7600.16385
•SB Recon3D PCIe, 6-4-2012, 6.0.101.32

I hope that wasn´t to much :)

NoXx Nov 2, 2013 @ 5:27pm 
All USB devices I use:
G35 Headset
Razor Naga Mouse
TactX Keybord
Adata SH93 external hard drive
RealTone calbe but it doesn´t work :(

I also have 2 Screens
Last edited by NoXx; Nov 2, 2013 @ 5:28pm
NoXx Nov 2, 2013 @ 5:30pm 
All USB Devices including keybord and mouse?
benbrandt3 Nov 2, 2013 @ 7:00pm 
I had the same problem, took me about 2 hours to figure it out. In dxdiag, I found a huge amount of extra sound devices, so I went into device manager, removed that sound device and rebooted. After that, it worked just fine.
afielden Nov 3, 2013 @ 1:39am 
I couldn't get anything but a black screen before it would crash. To fix that problem it was simply downloading the latest driver for my video card. Then when I started up the game the Rocksmith loading screen would appear for a couple seconds before crashing. Turns out I had the same problem as benbrandt3, extra sound devices. I disabled every sound device except the compters main sound driver and the Rocksmith USB cable. That fixed the problem for me.
Last edited by afielden; Nov 3, 2013 @ 1:43am
russian Nov 3, 2013 @ 1:57am 
I had the same problem, the reason for it was that in my audio output device (eg speakers or headphones) I did not tick the box with "Allow applications to take exclusive control of device" and "Give exclusive mode applications priority". Tick those and I hope it will work fine.
russian Nov 3, 2013 @ 1:59am 
this is the way without turning off your other devices one by one in Device Manager.
NoXx Nov 3, 2013 @ 2:24am 
I dedected the problem in my system it was no USB device its in the Device Manager called "MP4ConverterAudio" I disabled it and now the game works fine :)

I can also use now my headset and 2 audio speakers :D
Last edited by NoXx; Nov 3, 2013 @ 2:25am
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Date Posted: Nov 2, 2013 @ 12:56pm
Posts: 22