Steam for Linux > Limited Beta > Emnedetaljer
郁离子 12. nov, 2012 @ 5:57pm
Issue Report: Steam pulldown menu problem
When I click on the pull-down menu, there seems to be a high chance that Steam will freeze, then I have to kill the "MainTrd".
I'm using Ubuntu 12.10 64 bit with Unity.
MainTrd always has a memory usage of 300MB, is it normal?
Viser 1-15 av 15 kommentarer
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Frank 13. nov, 2012 @ 2:23pm 
Yulizi, if you could provide some more information that would be helpful. Your system information for a start and what desktop environment you are currently using.

In addition could you be more specific on which menu you're interacting with?

Thanks!
郁离子 14. nov, 2012 @ 4:53pm 
Processor Information:
Vendor: GenuineIntel
Speed: 2601 Mhz
4 logical processors
2 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.10 (64 bit)
Kernel Name: Linux
Kernel Version: 3.5.0-18-generic
X Server vendor: The X.Org Foundation
X Server release: 11300000

Video Card:
Driver: NVIDIA Corporation GeForce GTX 560M/PCIe/SSE2

Driver Version: 4.3.0 NVIDIA 310.14
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x10de
DeviceID: 0x1251
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1535 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device: Realtek ALC892

Memory:
RAM: 7964 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Total Hard Disk Space Available: 70403 Mb
Largest Free Hard Disk Block: 60298 Mb

mostly when I click on the "friends" and "help" menu.

Frank 14. nov, 2012 @ 6:24pm 
Thanks for the info yulizi, could I also get your current desktop environment?
郁离子 14. nov, 2012 @ 7:24pm 
I'm currently using Unity.
-=RuS=- 14. nov, 2012 @ 7:45pm 
same issue. will provide specs tomorrow but using gnome3
\
Bubba HoTep 15. nov, 2012 @ 12:32pm 
Can you also give us the md5sum of steamclient.so?
so,
md5sum ~/.steam/bin/steamclient.so
drewb🐧 16. nov, 2012 @ 12:10pm 
Hello yulizi and RuS,

Have any recent steam client updates affected whether this happens or not? Also, what frequency does this occur? Yulizi, you say this happens "mostly" when clicking on friends or help, is that 70% or the time, 20% of the time or something else? We're having trouble reproducing this here and we're trying to narrow down the exact set of actions that will cause the freeze to occur.

Thank you.
serge 16. nov, 2012 @ 12:52pm 
Nothing for me with the friends menu but 100% crash with the help menu

Ubuntu 12.10 x86_64 with Gnome classic

i7-2600K CPU @ 3.40GHz × 8
ATI HD6950 with 12.11 beta drivers

*** glibc detected *** /home/serge/Steam/ubuntu12_32/steam: munmap_chunk(): invalid pointer: 0x0cb73ad8 ***
======= Backtrace: =========
/lib/i386-linux-gnu/libc.so.6(+0x75ee2)[0xf72a5ee2]
/lib/i386-linux-gnu/libc.so.6(+0x765c5)[0xf72a65c5]
/usr/lib/i386-linux-gnu/libstdc++.so.6(_ZdlPv+0x1f)[0xf743dadf]
/usr/lib/i386-linux-gnu/libstdc++.so.6(_ZdaPv+0x1b)[0xf743db2b]
/home/serge/Steam/ubuntu12_32/vgui2_s.so(+0x4ec46)[0xed6c8c46]
/home/serge/Steam/ubuntu12_32/vgui2_s.so(+0x8f315)[0xed709315]
/home/serge/Steam/ubuntu12_32/vgui2_s.so(+0x8404d)[0xed6fe04d]
/home/serge/Steam/ubuntu12_32/steamui.so(+0xca2698)[0xf347b698]
/home/serge/Steam/ubuntu12_32/steamui.so(+0xc1e764)[0xf33f7764]
/home/serge/Steam/ubuntu12_32/steamui.so(+0xc4a53a)[0xf342353a]
/home/serge/Steam/ubuntu12_32/steamui.so(+0xc554ea)[0xf342e4ea]
/home/serge/Steam/ubuntu12_32/vgui2_s.so(+0x9c1fe)[0xed7161fe]
/home/serge/Steam/ubuntu12_32/steamui.so(+0xc552ed)[0xf342e2ed]
/home/serge/Steam/ubuntu12_32/vgui2_s.so(+0x8589e)[0xed6ff89e]
/home/serge/Steam/ubuntu12_32/vgui2_s.so(+0x867d5)[0xed7007d5]
/home/serge/Steam/ubuntu12_32/vgui2_s.so(+0x94295)[0xed70e295]
/home/serge/Steam/ubuntu12_32/steamui.so(+0x515f6b)[0xf2ceef6b]
/home/serge/Steam/ubuntu12_32/steamui.so(+0x5d5ca4)[0xf2daeca4]
/home/serge/Steam/ubuntu12_32/steamui.so(+0x5d6b86)[0xf2dafb86]
/home/serge/Steam/ubuntu12_32/steam[0x8065a8f]
/home/serge/Steam/ubuntu12_32/steam[0x804f997]
/lib/i386-linux-gnu/libc.so.6(__libc_start_main+0xf3)[0xf72494d3]
/home/serge/Steam/ubuntu12_32/steam[0x8051715]
======= Memory map: ========
08048000-083c5000 r-xp 00000000 00:15 3283454 /home/serge/Steam/ubuntu12_32/steam
083c5000-083ea000 r--p 0037c000 00:15 3283454 /home/serge/Steam/ubuntu12_32/steam
083ea000-083f0000 rw-p 003a1000 00:15 3283454 /home/serge/Steam/ubuntu12_32/steam
083f0000-08412000 rw-p 00000000 00:00 0
089fc000-0d03a000 rw-p 00000000 00:00 0 [heap]
3b300000-3b400000 rw-p 00000000 00:00 0
3bf00000-3c000000 rwxp 00000000 00:00 0
42800000-42900000 rw-p 00000000 00:00 0
46268000-46269000 r-xp 00000000 00:00 0
47000000-47100000 rw-p 00000000 00:00 0
47e47000-47e60000 ---p 00000000 00:00 0
47e60000-47e70000 rw-p 00000000 00:00 0
47e70000-47e77000 ---p 00000000 00:00 0
50b00000-50c00000 rw-p 00000000 00:00 0
51700000-51800000 rw-p 00000000 00:00 0
55500000-55513000 rwxp 00000000 00:00 0
57000000-57600000 ---p 00000000 00:00 0
57600000-57800000 rw-p 00000000 00:00 0
57800000-57e00000 ---p 00000000 00:00 0
57e00000-58000000 rw-p 00000000 00:00 0
5a8aa000-5a9aa000 rw-p 00000000 00:00 0
d7200000-d72ff000 rw-p 00000000 00:00 0
d72ff000-d7300000 ---p 00000000 00:00 0
d7300000-d73c2000 rw-p 00000000 00:00 0
d73c2000-d7400000 ---p 00000000 00:00 0
d7400000-d7500000 rw-p 00000000 00:00 0
d7561000-d7562000 ---p 00000000 00:00 0
d7562000-d7582000 rwxp 00000000 00:00 0 [stack:3349]
d7582000-d75c8000 r--s 00000000 09:00 299026 /usr/share/fonts/truetype/msttcorefonts/Arial_Bold.ttf
d75c8000-d7800000 rw-p 00000000 00:00 0
d7800000-d7900000 rw-p 00000000 00:00 0
d79c8000-d7c00000 rw-p 00000000 00:00 0
d7c00000-d7cf9000 rw-p 00000000 00:00 0
d7cf9000-d7d00000 ---p 00000000 00:00 0
d7dff000-d8200000 rw-p 00000000 00:00 0
d8200000-d8300000 rw-p 00000000 00:00 0
d83bc000-d8400000 r--s 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
d8400000-d84fc000 rw-p 00000000 00:00 0
d84fc000-d8500000 ---p 00000000 00:00 0
d852a000-d85ff000 rw-p 00000000 00:00 0
d85ff000-d8600000 ---p 00000000 00:00 0
d8600000-d8700000 rwxp 00000000 00:00 0 [stack:3344]
d8700000-d87b2000 rw-p 00000000 00:00 0
d87b2000-d8800000 ---p 00000000 00:00 0
d8800000-d88e9000 rw-p 00000000 00:00 0
d88e9000-d8900000 ---p 00000000 00:00 0
d8900000-d89fa000 rw-p 00000000 00:00 0
d89fa000-d8a00000 ---p 00000000 00:00 0
d8a47000-d8ac8000 rw-s 00000000 00:15 2887376 /home/serge/Steam/config/htmlcache/index
d8ac8000-d8d00000 rw-p 00000000 00:00 0
d8d00000-d8d5a000 rw-p 00000000 00:00 0
d8d5a000-d8e00000 ---p 00000000 00:00 0
d8e00000-d8efe000 rw-p 00000000 00:00 0
d8efe000-d8f00000 ---p 00000000 00:00 0
d8f00000-d9000000 rw-p 00000000 00:00 0
d909f000-d90a0000 ---p 00000000 00:00 0
d90a0000-d91a0000 rwxp 00000000 00:00 0 [stack:3343]
d91a0000-d91a1000 ---p 00000000 00:00 0
d91a1000-d92a1000 rwxp 00000000 00:00 0 [stack:3341]
d92a1000-d94a2000 rw-s ef1a5000 00:05 8653 /dev/ati/card0
d94a2000-d9552000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
d9552000-d9596000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
d9596000-d9646000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
d9646000-d968a000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
d968a000-d972f000 r--p 00000000 09:00 409001 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans-Bold.ttf
d972f000-d9773000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
d9773000-d9818000 r--p 00000000 09:00 409001 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans-Bold.ttf
d9818000-d98c8000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
d98c8000-d990c000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
d990c000-d99b1000 r--p 00000000 09:00 409001 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans-Bold.ttf
d99b1000-db3a9000 rw-p 00000000 00:00 0
db3a9000-db3aa000 ---p 00000000 00:00 0
db3aa000-db4aa000 rwxp 00000000 00:00 0 [stack:3338]
db4aa000-db4ab000 ---p 00000000 00:00 0
db4ab000-db5ab000 rwxp 00000000 00:00 0 [stack:3337]
db5ab000-db5ac000 ---p 00000000 00:00 0
db5ac000-db6ac000 rwxp 00000000 00:00 0 [stack:3336]
db6ac000-db6ad000 ---p 00000000 00:00 0
db6ad000-db7ad000 rwxp 00000000 00:00 0 [stack:3335]
db7ad000-db7ae000 ---p 00000000 00:00 0
db7ae000-db8ae000 rwxp 00000000 00:00 0 [stack:3334]
db8ae000-db8af000 ---p 00000000 00:00 0
db8af000-db9af000 rwxp 00000000 00:00 0 [stack:3333]
db9af000-db9b0000 ---p 00000000 00:00 0
db9b0000-dbab0000 rwxp 00000000 00:00 0 [stack:3332]
dbab0000-dbab1000 ---p 00000000 00:00 0
dbab1000-dbbb1000 rwxp 00000000 00:00 0 [stack:3331]
dbbb1000-dbbb2000 ---p 00000000 00:00 0
dbbb2000-dbcb2000 rwxp 00000000 00:00 0 [stack:3330]
dbcb2000-dbcb3000 ---p 00000000 00:00 0
dbcb3000-dbdb3000 rwxp 00000000 00:00 0 [stack:3329]
dbdb3000-dd626000 rw-p 00000000 00:00 0
dd627000-dd6bd000 r--p 00000000 09:00 430708 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans-Oblique.ttf
dd6bd000-dd76d000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
dd76d000-dd7b1000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
dd7b1000-dd861000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
dd861000-dd8a5000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
dd8a5000-dd955000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
dd955000-dd999000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
dd999000-dda3e000 r--p 00000000 09:00 409001 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans-Bold.ttf
dda3e000-ddaee000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
ddaee000-ddb32000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
ddb32000-ddbd7000 r--p 00000000 09:00 409001 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans-Bold.ttf
ddbd7000-ddc1b000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
ddc1b000-ddccb000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
ddccb000-ddd0f000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
ddd0f000-dddbf000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
dddbf000-dde03000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
dde03000-ddeb3000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
ddeb3000-ddef7000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
ddef7000-ddfa7000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
ddfa7000-ddfeb000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
ddfeb000-de09b000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
de09b000-de14b000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
de14b000-de4a7000 r-xp 00000000 00:15 3283419 /home/serge/Steam/ubuntu12_32/serverbrowser.so
de4a7000-de4a8000 ---p 0035c000 00:15 3283419 /home/serge/Steam/ubuntu12_32/serverbrowser.so
de4a8000-de4f6000 r--p 0035c000 00:15 3283419 /home/serge/Steam/ubuntu12_32/serverbrowser.so
de4f6000-de4f7000 rw-p 003aa000 00:15 3283419 /home/serge/Steam/ubuntu12_32/serverbrowser.so
de4f7000-de4fe000 rw-p 00000000 00:00 0
de4fe000-de4ff000 ---p 00000000 00:00 0
de4ff000-de5ff000 rwxp 00000000 00:00 0 [stack:3340]
de5ff000-de600000 ---p 00000000 00:00 0
de600000-de700000 rwxp 00000000 00:00 0 [stack:3339]
de700000-de7de000 rw-p 00000000 00:00 0
de7de000-de800000 ---p 00000000 00:00 0
de80c000-de850000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
de850000-de900000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
de900000-dea00000 rw-p 00000000 00:00 0
dea00000-deb00000 rw-p 00000000 00:00 0
deb00000-debfe000 rw-p 00000000 00:00 0
debfe000-dec00000 ---p 00000000 00:00 0
dec00000-decfe000 rw-p 00000000 00:00 0
decfe000-ded00000 ---p 00000000 00:00 0
ded00000-def00000 rw-p 00000000 00:00 0
def00000-deffb000 rw-p 00000000 00:00 0
deffb000-df000000 ---p 00000000 00:00 0
df01e000-df39e000 rw-p 00000000 00:00 0
df39e000-df39f000 ---p 00000000 00:00 0
df39f000-df49f000 rwxp 00000000 00:00 0 [stack:3328]
df49f000-df4a0000 ---p 00000000 00:00 0
df4a0000-df5a0000 rwxp 00000000 00:00 0 [stack:3327]
df5a0000-df5a1000 ---p 00000000 00:00 0
df5a1000-df6a1000 rwxp 00000000 00:00 0 [stack:3326]
df6a1000-df6a2000 ---p 00000000 00:00 0
df6a2000-df8a2000 rwxp 00000000 00:00 0 [stack:3324]
df8a2000-df8a3000 ---p 00000000 00:00 0
df8a3000-dfaa3000 rwxp 00000000 00:00 0 [stack:3323]
dfaa3000-dfaa4000 ---p 00000000 00:00 0
dfaa4000-dfca4000 rwxp 00000000 00:00 0 [stack:3322]
dfca4000-dfca5000 ---p 00000000 00:00 0
dfca5000-dfea5000 rwxp 00000000 00:00 0 [stack:3321]
dfea5000-dfea6000 ---p 00000000 00:00 0
dfea6000-e00a6000 rwxp 00000000 00:00 0 [stack:3320]
e00a6000-e00a7000 ---p 00000000 00:00 0
e00a7000-e02a7000 rwxp 00000000 00:00 0 [stack:3319]
e02a7000-e02a8000 ---p 00000000 00:00 0
e02a8000-e04a8000 rwxp 00000000 00:00 0 [stack:3318]
e04a8000-e04a9000 ---p 00000000 00:00 0
e04a9000-e04b9000 rwxp 00000000 00:00 0 [stack:3317]
e04b9000-e06ba000 rw-s ef3c5000 00:05 8653 /dev/ati/card0
e06ba000-e06ca000 rw-s 097b3000 00:05 8653 /dev/ati/card0
e06ca000-e07cb000 rw-s 097b1000 00:05 8653 /dev/ati/card0
e07cb000-e07cc000 rw-s 00000000 00:12 22651 /run/shm/Shm_125376fc
e07cc000-e07d4000 rw-s 00000000 00:12 19819 /run/shm/ValveIPCSharedObjects
e07d4000-e0884000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
e0884000-e08c8000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
e08c8000-e0978000 r--p 00000000 09:00 409000 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf
e0978000-e09bc000 r--p 00000000 09:00 299028 /usr/share/fonts/truetype/msttcorefonts/Arial.ttf
e09bc000-e09c7000 r--p 00000000 09:00 525 /usr/share/locale-langpack/fr/LC_MESSAGES/pulseaudio.mo
e09c7000-e49c8000 rw-s 00000000 00:12 18975 /run/shm/pulse-shm-3199015379
e49c8000-e49c9000 ---p 00000000 00:00 0
e49c9000-e51c9000 rwxp 00000000 00:00 0 [stack:3316]
e51c9000-e51ca000 ---p 00000000 00:00 0
e51ca000-e52ca000 rwxp 00000000 00:00 0 [stack:3315]
e52ca000-e57bd000 r-xp 00000000 00:15 3283421 /home/serge/Steam/ubuntu12_32/steamservice.so
e57bd000-e57e1000 r--p 004f2000 00:15 3283421 /home/serge/Steam/ubuntu12_32/steamservice.so
e57e1000-e57ef000 rw-p 00516000 00:15 3283421 /home/serge/Steam/ubuntu12_32/steamservice.so
e57ef000-e57fe000 rw-p 00000000 00:00 0
e57fe000-e57ff000 ---p 00000000 00:00 0
e57ff000-e58ff000 rwxp 00000000 00:00 0 [stack:3314]
e58ff000-e5900000 ---p 00000000 00:00 0
e5900000-e5a00000 rwxp 00000000 00:00 0 [stack:3325]
e5a00000-e5afe000 rw-p 00000000 00:00 0
e5afe000-e5b00000 ---p 00000000 00:00 0
e5b02000-e5b35000 r--s 00000000 09:00 299025 /usr/share/fonts/truetype/msttcorefonts/Arial_Italic.ttf
e5b35000-e5bcb000 r--p 00000000 09:00 430708 /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans-Oblique.ttf
e5bcb000-e5bcc000 ---p 00000000 00:00 0
e5bcc000-e5ccc000 rwxp 00000000 00:00 0 [stack:3312]Uploading dump (in-process) [proxy '']
/tmp/dumps/crash_20121116214407_2.dmp
success = yes
response: CrashID=bp-3672ef86-6c8c-461e-895d-355532121116

/home/serge/Steam/steam.sh : ligne 126 : 3295 Abandon (core dumped) ${DEBUGGER} "${STEAMROOT}"/${PLATFORM}/${STEAMEXE} "$@"
serge 16. nov, 2012 @ 1:01pm 
i switch language from french to english,with english no crash,in french crash 100%
郁离子 16. nov, 2012 @ 6:04pm 
e3c380759998a8bc387c5393ecd110f3 /home/yulizi/.steam/bin/steamclient.so

it's like 8 of 10 at first. And now it seems steam has a chance to freeze whatever I click, not only the two menu.
drewb🐧 19. nov, 2012 @ 2:57pm 
Thank you for the replies. It seems like the reports here are all on 64-bit, which may or may not be meaningful. Serge's mention of language is interesting too, as perhaps we're not seeing it here since we're not switching languages. Yulizi, did you make any language changes?
郁离子 19. nov, 2012 @ 9:31pm 
The Steam language is English, but my system language is Chinese. I changed Steam language to Chinese once, it didn't display normal, so I changed it back to English.
Sist redigert av 郁离子; 19. nov, 2012 @ 9:33pm
drewb🐧 21. nov, 2012 @ 1:06pm 
serge, did the recent steam client update help? We found and fixed a crash problem with French (and likely other non-English languages).
serge 21. nov, 2012 @ 3:37pm 
yes it's help,no more crash for me :)
郁离子 21. nov, 2012 @ 8:24pm 
no more crash for me, too.
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