Steam for Linux > Limited Beta > Topic Details
jimbo Nov 8, 2012 @ 8:14pm
Issue Report: Crash when trying to buy a game in Steam store
I got the follow error when trying to purchase a new game within steam:

(steam:2692): Gtk-WARNING **: Failed to load type module: /usr/lib/gtk-2.0/2.10.0/menuproxies/libappmenu.so


(steam:2692): Gtk-WARNING **: A floating object was finalized. This means that someone
called g_object_unref() on an object that had only a floating
reference; the initial floating reference is not owned by anyone
and must be removed with g_object_ref_sink().
Uploading dump (in-process) [proxy '']
/tmp/dumps/crash_20121108210308_1.dmp
OMP: Error #15: Initializing libiomp5.a, but found libiomp5.a already initialized.
OMP: Hint: This may cause performance degradation and correctness issues. Set environment variable KMP_DUPLICATE_LIB_OK=TRUE to ignore this problem and force the program to continue anyway. Please note that the use of KMP_DUPLICATE_LIB_OK is unsupported and using it may cause undefined behavior. For more information, please contact Intel(R) Premier Support.
success = yes
response: CrashID=bp-96916637-144f-448c-8c72-fe8062121108

/home/jim/Steam/steam.sh: line 113: 2692 Segmentation fault (core dumped) ${DEBUGGER} "${STEAMROOT}"/${PLATFORM}/${STEAMEXE} "$@"


Steps to reproduce:

1) Notice that Death Rally game is on sale for 50% off! Woo hoo!
2) Fire up steam for Linux beta client and find the game in the store.
3) Start to purchase the game, use Paypal as the payment source.
4) Attempt to log into Paypal's site in the pop-up browser window, but type in the wrong password.
5) Get the above crash.

I will attempt to attach the core dump and crash log (I don't see an attach button yet).

System information:

Processor Information:
Vendor: GenuineIntel
Speed: 2201 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.04.1 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 3.2.0-33-generic
X Server vendor: The X.Org Foundation
X Server release: 11103000

Video Card:
Driver: ATI Technologies Inc. AMD Radeon 6600M and 6700M Series

Driver Version: 4.2.11978 Compatibility Profile Context
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x1002
DeviceID: 0x6741
Number of Monitors: 1
Number of Logical Video Cards: 2
Primary Display Resolution: 1600 x 900
Desktop Resolution: 1600 x 900
Primary Display Size: 13.54" x 7.64" (15.51" diag)
34.4cm x 19.4cm (39.4cm diag)
Primary VRAM Not Detected

Sound card:
Audio device: Intel CougarPoint HDMI

Memory:
RAM: 7900 Mb

Miscellaneous:
UI Language: English
Microphone: Not set
Total Hard Disk Space Available: 106028 Mb
Largest Free Hard Disk Block: 94024 Mb

Installed software:
Showing 1-6 of 6 comments
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Frank Nov 9, 2012 @ 11:25am 
Thanks for the report!
johndrinkwater [🐧︀ 🎮] Nov 21, 2012 @ 11:00am 
I just bought some games in the sale, could you try this again?
jimbo Nov 22, 2012 @ 5:52pm 
The description mentions the problem happens when you type the wrong password into Paypal during check-out, normal purchase works just fine.
johndrinkwater [🐧︀ 🎮] Nov 23, 2012 @ 3:42am 
It doesn’t crash for me either with a fake password, would you try it again please.
johndrinkwater [🐧︀ 🎮] Nov 23, 2012 @ 3:49am 
I did however manage to confirm with another user that this output in terminal happens:

[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114131:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114133:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114133:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114133:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114133:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114206:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114206:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114206:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114206:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114211:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114213:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114213:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114213:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114213:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114213:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114230:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114230:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114230:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114230:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114232:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114232:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114232:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1123/114232:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
BarakuDragon Jan 3, 2013 @ 1:48am 
I seem to also get this issue too with a real or fake password and had to use the website instead to be fair I'm using my work PC and not my main gaming to do this so it could be my work PC is having issues however I do notice when I crash it keeps on trying to update the steam client then connect to my steam account. I will try and re-produce this on the PC I will actually use at home and report back errors.
Showing 1-6 of 6 comments
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