Steam for Linux > Limited Beta > Topic Details
Logan Dec 13, 2012 @ 4:54am
SS3 doesn't load
I have no idea what to do, I'm using the 12.11 beta 11 proprietary drivers and well nothing works.
help?

System Info:
Processor Information:
Vendor: GenuineIntel
Speed: 3801 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.10 (64 bit)
Kernel Name: Linux
Kernel Version: 3.5.0-20-generic
X Server vendor: The X.Org Foundation
X Server release: 11300000

Video Card:
Driver: ATI Technologies Inc. AMD Radeon HD 6800 Series

Driver Version: 1.4 (2.1 (4.2.11995 Compatibility Profile Context))
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 59 Hz
VendorID: 0x1002
DeviceID: 0x6739
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.91" x 11.77" (23.98" diag)
53.1cm x 29.9cm (60.9cm diag)
Primary VRAM Not Detected

Sound card:
Audio device: VIA VT2020

Memory:
RAM: 7946 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 112159 Mb
Largest Free Hard Disk Block: 80834 Mb

Installed software:

Recent Failure Reports:
Thu Dec 13 09:52:32 2012 GMT: file ''/tmp/dumps/assert_20121213115227_1.dmp'', upload yes: ''CrashID=bp-d560b59f-c3c9-44ec-8c86-049ab2121213''
Thu Dec 13 10:01:29 2012 GMT: file ''/tmp/dumps/assert_20121213120126_1.dmp'', upload yes: ''CrashID=bp-2a024a96-e3a5-42d1-a2ee-c10cb2121213''
Thu Dec 13 10:05:06 2012 GMT: file ''/tmp/dumps/assert_20121213120502_1.dmp'', upload yes: ''CrashID=bp-43fc8484-fb82-4f14-b4e1-b0a042121213''
Thu Dec 13 10:10:28 2012 GMT: file ''/tmp/dumps/assert_20121213121024_1.dmp'', upload yes: ''CrashID=bp-e1bdbb62-a665-4da6-9617-1687d2121213''
Thu Dec 13 10:10:45 2012 GMT: file ''/tmp/dumps/assert_20121213121041_1.dmp'', upload yes: ''CrashID=bp-36f0b24f-dfac-4a72-8ca0-aa0c72121213''

SteamUpdateUI: An X Error occurred
X Error of failed request: BadWindow (invalid Window parameter)
Major opcode of failed request: 20 (X_GetProperty)
Resource id in failed request: 0x2600093
Serial number of failed request: 10900551
SteamUpdateUI: An X Error occurred
X Error of failed request: BadWindow (invalid Window parameter)
Major opcode of failed request: 20 (X_GetProperty)
Resource id in failed request: 0x2600093
Serial number of failed request: 10900553
Game update: AppID 41070 "Serious Sam 3: BFE", ProcID 6278, IP 0.0.0.0:0
WRN: CPU Power saving is enabled and performance governor is not used.
INF: GameEnv API: Steam
Setting breakpad minidump AppID = 41070
Steam_SetMinidumpSteamID: Caching Steam ID: 76561197977669348 [API loaded no]
INF: Encoded user ID = 2817b932:6d4221f0
saving roaming config store to 'sharedconfig.vdf'
roaming config store 2 saved successfully
INF:
INF: * Desktop settings...
INF: Color depth: 32-bit
INF: Desktop resolution: 1920 x 1080
INF: Fullscreen on primary display
WRN: Failed to capture mouse
libGL: screen 0 does not appear to be DRI2 capable
libGL: OpenDriver: trying /usr/lib/fglrx/dri/tls/swrast_dri.so
libGL: OpenDriver: trying /usr/lib/fglrx/dri/swrast_dri.so
libGL error: failed to load driver: swrast
Segmentation fault (core dumped)
Game removed: AppID 41070 "Serious Sam 3: BFE", ProcID 6279
saving roaming config store to 'sharedconfig.vdf'
roaming config store 2 saved successfully
and Sam3.log


-------- START OF LOG --------

14:49:04 LOG: Core version: $Version: distro_Sam3_PC; SeriousSam3_Executables-Linux-Final; 173456 2012-11-28 23:36:04 @builderl02; Linux-Static-Final-Default$
14:49:04 LOG: Command: $
14:49:04 LOG: Initializing timer.
14:49:04 LOG: Timestamp: 2012/12/13 14:49:04
14:49:04 LOG: Binary name: Sam3
14:49:04 LOG: Binary soft path: Bin/
14:49:04 LOG: Binary hard path: /home/logan/Steam/SteamApps/common/Serious Sam 3/Bin/
14:49:04 LOG: Application directory: /home/logan/Steam/SteamApps/common/Serious Sam 3/
14:49:04 LOG: * OS...
14:49:04 LOG: Type: Linux
14:49:04 LOG: Kernel: 3.5.0-20-generic
14:49:04 LOG:
14:49:04 LOG: Version: #31-Ubuntu SMP Wed Dec 5 13:27:11 UTC 2012
14:49:04 LOG:
14:49:04 LOG: Architecture: x86_64
14:49:04 LOG:
14:49:04 LOG: Output of lsb_release: Distributor ID: Ubuntu
14:49:04 LOG: Description: Ubuntu 12.10
14:49:04 LOG: Release: 12.10
14:49:04 LOG: Codename: quantal
14:49:04 LOG:
14:49:04 LOG: /etc/*-release: DISTRIB_ID=Ubuntu
14:49:04 LOG: DISTRIB_RELEASE=12.10
14:49:04 LOG: DISTRIB_CODENAME=quantal
14:49:04 LOG: DISTRIB_DESCRIPTION="Ubuntu 12.10"
14:49:04 LOG: NAME="Ubuntu"
14:49:04 LOG: VERSION="12.10, Quantal Quetzal"
14:49:04 LOG: ID=ubuntu
14:49:04 LOG: ID_LIKE=debian
14:49:04 LOG: PRETTY_NAME="Ubuntu quantal (12.10)"
14:49:04 LOG: VERSION_ID="12.10"
14:49:04 LOG:
14:49:04 LOG: /etc/debian_version: wheezy/sid
14:49:04 LOG:
14:49:04 LOG: Power saving settings: /sys/devices/system/cpu/cpu0/cpufreq/scaling_available_frequencies:3801000 3800000 3600000 3500000 3300000 3200000 3000000 2900000 2700000 2500000 2400000 2200000 2100000 1900000 1800000 1600000
14:49:04 LOG: /sys/devices/system/cpu/cpu0/cpufreq/scaling_available_governors:conservative ondemand userspace powersave performance
14:49:04 LOG: /sys/devices/system/cpu/cpu0/cpufreq/scaling_cur_freq:1600000
14:49:04 LOG: /sys/devices/system/cpu/cpu0/cpufreq/scaling_driver:acpi-cpufreq
14:49:04 LOG: /sys/devices/system/cpu/cpu0/cpufreq/scaling_governor:ondemand
14:49:04 LOG: /sys/devices/system/cpu/cpu0/cpufreq/scaling_max_freq:3801000
14:49:04 LOG: /sys/devices/system/cpu/cpu0/cpufreq/scaling_min_freq:1600000
14:49:04 LOG: /sys/devices/system/cpu/cpu0/cpufreq/scaling_setspeed:<unsupported>
14:49:04 LOG:
14:49:04 WRN: CPU Power saving is enabled and performance governor is not used.
14:49:04 LOG:
14:49:04 LOG: XDG_CURRENT_DESKTOP: GNOME
14:49:04 LOG: GDMSESSION: gnome
14:49:04 LOG: DESKTOP_SESSION: gnome
14:49:04 LOG: KDE_SESSION_VERSION: (null)
14:49:04 LOG:
14:49:04 LOG: * CPU...
14:49:04 LOG: Vendor: GenuineIntel
14:49:04 LOG: Type: 0, Family: 6, Model: 10, Stepping: 9
14:49:04 LOG: Clock: 3.40 GHz
14:49:04 LOG: Cores: 4
14:49:04 LOG: CMOV: Yes
14:49:04 LOG: SSE: Yes
14:49:04 LOG:
14:49:04 LOG: * Memory...
14:49:04 LOG: Total physical memory: 7946 MB
14:49:04 LOG: Free physical memory: 4785 MB
14:49:04 LOG:
14:49:04 LOG: Loaded "/home/logan/Steam/SteamApps/common/Serious Sam 3/Bin/ScriptLua.so".
14:49:04 LOG: Loaded "/home/logan/Steam/SteamApps/common/Serious Sam 3/Bin/GameEnv_Steam.so".
14:49:04 INF: GameEnv API: Steam
14:49:04 INF: Encoded user ID = 2817b932:6d4221f0
14:49:04 LOG: "$/home/logan/Steam/userdata/17403620/41070/local/SeriousSam3.ini" does not exist, skipping cvar loading.
14:49:04 LOG: Loaded "libX11.so.6".
14:49:04 LOG: Loaded "libXi.so.6".
14:49:04 LOG: Loaded "libXrandr.so.2".
14:49:04 LOG: Display 0: DFP6 (1920x1080)
14:49:04 LOG: Trying to set display mode 1920x1080(fullscreen)...
14:49:04 INF:
14:49:04 INF: * Desktop settings...
14:49:04 INF: Color depth: 32-bit
14:49:04 INF: Desktop resolution: 1920 x 1080
14:49:04 LOG: Loaded "/home/logan/Steam/SteamApps/common/Serious Sam 3/Bin/GfxOGL.so".
14:49:04 INF: Fullscreen on primary display
14:49:04 WRN: Failed to capture mouse
14:49:04 LOG: Loaded "libGL.so.1".
14:49:04 LOG: Loaded "libpci.so.3".
Showing 1-5 of 5 comments
< >
keks Dec 13, 2012 @ 7:06am 
Your os is trying to use software rendering.
Please reinstall fglrx and check if its 32 bit libGL.so.1 is also properly installed.
Last edited by keks; Dec 13, 2012 @ 7:11am
Logan Dec 13, 2012 @ 7:58am 
I reinstalled fglrx again after I deleted all the old kernel headers
I ran this two lines to do that:
sudo apt-get remove --purge fglrx*
sudo apt-get install --reinstall libgl1-mesa-glx:amd64 libgl1-mesa-glx:i386 libgl1-mesa-dri:amd64 libgl1-mesa-dri:i386

and .... nothing...
Setting breakpad minidump AppID = 41070
Steam_SetMinidumpSteamID: Caching Steam ID: 76561197977669348 [API loaded no]
INF: Encoded user ID = 2817b932:6d4221f0
INF:
INF: * Desktop settings...
INF: Color depth: 32-bit
INF: Desktop resolution: 1920 x 1080
INF: Fullscreen on primary display
WRN: Failed to capture mouse
libGL: screen 0 does not appear to be DRI2 capable
libGL: OpenDriver: trying /usr/lib/fglrx/dri/tls/swrast_dri.so
libGL: OpenDriver: trying /usr/lib/fglrx/dri/swrast_dri.so
libGL error: dlopen /usr/lib/fglrx/dri/swrast_dri.so failed (/usr/lib/fglrx/dri/swrast_dri.so: cannot open shared object file: No such file or directory)
libGL: OpenDriver: trying /usr/lib32/fglrx/dri/tls/swrast_dri.so
libGL: OpenDriver: trying /usr/lib32/fglrx/dri/swrast_dri.so
libGL error: dlopen /usr/lib32/fglrx/dri/swrast_dri.so failed (/usr/lib32/fglrx/dri/swrast_dri.so: cannot open shared object file: No such file or directory)
libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast
saving roaming config store to 'sharedconfig.vdf'
roaming config store 2 saved successfully
Segmentation fault (core dumped)
Did I do something wrong or didn't do something?
keks Dec 13, 2012 @ 10:05am 
I don't know. But I'm quite sure that your driver isn't set up properly.

You can post the output of "glxinfo" command (you can pipe it to a file because it's quite long) and your /var/log/Xorg.0.log file so we can find out what's the problem, even though it seems this is not a problem with the game.
Last edited by keks; Dec 13, 2012 @ 10:06am
Logan Dec 13, 2012 @ 12:32pm 
keks, thank you I got it working I removed fglrx and then I reinstall the mesa
sudo apt-get purge fglrx fglrx-amdcccle
sudo update-alternatives --remove-all x86_64-linux-gnu_gl_conf
sudo apt-get install --reinstall libgl1-mesa-glx
After these three I reinstalled the beta driver (12.11 beta11) and everything is fine it even solved another problem of TF2, that said I had low version of OpenGL
thank you.
keks Dec 13, 2012 @ 12:36pm 
Happy to help! Have fun playing the game.
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Date Posted: Dec 13, 2012 @ 4:54am
Posts: 5