Steam for Linux > Limited Beta > Details van topic
intgr 6 dec 2012 om 12:48nm
Issue report: "Purchase error" after activating a few games
I just received Steam Linux beta access and started redeeming my games from Indie Royale and HIB. The first few activations went successfully, but then it started showing the following error message every time:

Purchase error
An unexpected error has occurred. Your subscription to the following items has not been completed.
Please contact Steam Support using the link below.

The failing items list is empty.

Every time this error occurs, the following line is also printed to terminal:
SteamPurchaseReceipt.cpp (420) : Assertion Failed: false

Now I even get this error for codes that used to work earlier today. Normally it would cause a "you already own this game" error.

Restarting Steam does not help.

Processor Information:
Vendor: AuthenticAMD
Speed: 3000 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Unsupported
SSE42: Unsupported

Network Information:
Network Speed:

Operating System Version:
Linux (64 bit)
Kernel Name: Linux
Kernel Version: 3.6.8-1-ARCH
X Server vendor: The X.Org Foundation
X Server release: 11300901

Video Card:
Driver: X.Org Gallium 0.4 on AMD RS780

Driver Version: 3.0 Mesa 9.0.1
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 59 Hz
VendorID: 0x1002
DeviceID: 0x9616
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1680 x 1050
Desktop Resolution: 1680 x 1050
Primary Display Size: 18.66" x 11.65" (21.97" diag)
47.4cm x 29.6cm (55.8cm diag)
Primary VRAM Not Detected

Sound card:
Audio device: VIA VT1708B 8-Ch

Memory:
RAM: 7738 Mb

Miscellaneous:
UI Language: English
LANG: en_US.utf8
Microphone: Not set
Total Hard Disk Space Available: 100791 Mb
Largest Free Hard Disk Block: 66336 Mb

Installed software:

Recent Failure Reports:
Thu Dec 6 19:59:21 2012 GMT: file ''/tmp/dumps/crash_20121206215917_1.dmp'', upload yes: ''CrashID=bp-ef94353a-e32e-4d3f-bbd1-777d12121206''
Thu Dec 6 20:06:00 2012 GMT: file ''/tmp/dumps/crash_20121206220555_1.dmp'', upload yes: ''CrashID=bp-ed6e9552-9ad2-4c61-9d75-7ecdd2121206''
Thu Dec 6 20:16:59 2012 GMT: file ''/tmp/dumps/assert_20121206221654_1.dmp'', upload yes: ''CrashID=bp-1689d2ae-a7dc-434c-8f8e-a0c6e2121206''
Thu Dec 6 20:23:18 2012 GMT: file ''/tmp/dumps/assert_20121206222314_1.dmp'', upload yes: ''CrashID=bp-7efee775-3df4-4b6e-b02f-fa8772121206''
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dava4444 14 feb 2013 om 2:28nm 
I have a similar error.. I try to active a game.. and if I already own it.. it says 'an error occurred while installing GAME [] See the Steam support site for more information'
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