Steam for Linux > Limited Beta > Ämnesdetaljer
mikeym 4 dec, 2012 @ 2:48pm
Issue Report: Big Screen mode freezes and mouse wont move
When loading Big screen mode after the into animation the mouse appears to freeze and you can't make a selection in Gnome 3. However moving the keys makes a noise like it's navigating menus. Alt + Tab out and back in and it's working. Also the same happened when loading the internet, the mouse froze and it still wasn't showing the page (facebook) although the loading icon was still moving. I used Alt + Tab to go out and back agian and the page was displaying normally, mouse was moving.
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Frank 4 dec, 2012 @ 4:06pm 
Could you please provide your System Information? The easiest method is to open the Steam for Linux client and click About | Hardware Information. Once your information appears, right-click within the dialog and choose Select All, right-click again, and then choose Copy. Paste this information into your post.
mikeym 5 dec, 2012 @ 1:25am 
Processor Information:
Vendor: AuthenticAMD
Speed: 3616 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Unsupported
SSE42: Unsupported

Network Information:
Network Speed:

Operating System Version:
"Fedora release 17 (Beefy Miracle)" (64 bit)
Kernel Name: Linux
Kernel Version: 3.6.8-2.fc17.x86_64
X Server vendor: Fedora Project
X Server release: 11204000

Video Card:
Driver: NVIDIA Corporation GeForce GTX 660 Ti/PCIe/SSE2

Driver Version: 4.3.0 NVIDIA 310.19
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x10de
DeviceID: 0x1183
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1280 x 1024
Desktop Resolution: 1280 x 1024
Primary Display Size: 13.31" x 10.63" (17.01" diag)
33.8cm x 27.0cm (43.2cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 3072 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device: Realtek ALC892

Memory:
RAM: 3952 Mb

Miscellaneous:
UI Language: English
LANG: en_US.utf8
Microphone: Not set
Total Hard Disk Space Available: 129848 Mb
Largest Free Hard Disk Block: 16493 Mb

Installed software:

Recent Failure Reports:
mikeym 6 dec, 2012 @ 3:38am 
Ursprungligen skrivet av Frank:
Could you please provide your System Information? The easiest method is to open the Steam for Linux client and click About | Hardware Information. Once your information appears, right-click within the dialog and choose Select All, right-click again, and then choose Copy. Paste this information into your post.

Done.

And here's a quick video[dl.dropbox.com] of it freezing.

And the output from Steam:

X Error of failed request: BadWindow (invalid Window parameter)
Major opcode of failed request: 20 (X_GetProperty)
Resource id in failed request: 0x2800087
Serial number of failed request: 112070
SteamUpdateUI: An X Error occurred
X Error of failed request: BadWindow (invalid Window parameter)
Major opcode of failed request: 20 (X_GetProperty)
Resource id in failed request: 0x2800087
Serial number of failed request: 112073
SteamUpdateUI: An X Error occurred
X Error of failed request: BadWindow (invalid Window parameter)
Major opcode of failed request: 20 (X_GetProperty)
Resource id in failed request: 0x2800087
Serial number of failed request: 112074
saving roaming config store to 'sharedconfig.vdf'
roaming config store 2 saved successfully
saving roaming config store to 'sharedconfig.vdf'
roaming config store 2 saved successfully
Generating new string page texture 142: 128x256, total string texture memory is 4.90 MB
Generating new string page texture 145: 256x256, total string texture memory is 393.22 KB
Installing breakpad exception handler for appid(steam)/version(1354745237_client)
Compiled against SDL version 2.0.0 and linked against SDL version 2.0.0
Installing breakpad exception handler for appid(steam)/version(1354745237_client)
Installing breakpad exception handler for appid(steam)/version(1354745237_client)
WebM decoder 0x0xe464378 is playing file: /home/mikey/Steam/tenfoot/resource/images/intro_movie.webm
Installing breakpad exception handler for appid(steam)/version(1354745237_client)
Starting ambient drone background at volume 0.48...
Installing breakpad exception handler for appid(steam)/version(1354745237_client)
Sound started file://{sounds}/ambient/amb_bigfoot_backing_part_01_09.mp3 at volume 0.43
Sound started file://{sounds}/ambient/amb_bigfoot_backing_part_02_09.mp3 at volume 0.37
Sound started file://{sounds}/ambient/amb_bigfoot_backing_part_03_09.mp3 at volume 0.46
Installing breakpad exception handler for appid(steam)/version(1354745237_client)
Pushing to backstack: ShowMainMenu (focus: StoreButton)
Installing breakpad exception handler for appid(steam)/version(1354745237_client)
Installing breakpad exception handler for appid(steam)/version(1354745237_client)
Installing breakpad exception handler for appid(steam)/version(1354745237_client)
Installing breakpad exception handler for appid(steam)/version(1354745237_client)
HTTP Response for http://store.steampowered.com/api/featured/: 200
HTTP Response for http://store.steampowered.com/api/featuredcategories/: 200
0x0xe464378 983452ms WebM decoder: Frame times: peak=159541, avg=14
0x0xe464378 983452ms WebM decoder: Video decode times: peak=45821, avg=20488
0x0xe464378 983452ms WebM decoder: Audio decode times: peak=4173, avg=105
0x0xe464378 983452ms WebM decoder: Video present times: peak=10204, avg=1082
0x0xe464378 983452ms WebM decoder: Audio commit times: peak=12, avg=5
0x0xe464378 983452ms WebM decoder: Sleep times: peak=42272, avg=136
sdlopenglsurface.cpp (3518) : Assertion Failed: Invalid textureid to COpenGLSurface::DrawTexturedRect
Assert( Assertion Failed: Invalid textureid to COpenGLSurface::DrawTexturedRect ):/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/panorama/./renderer/sdlopenglsurface.cpp:3518

Installing breakpad exception handler for appid(steam)/version(1354745237_client)
Uploading dump (in-process) [proxy '']
/tmp/dumps/assert_20121206113043_1.dmp
Installing breakpad exception handler for appid(steam)/version(1354745237_client)
Starting ambient drone background at volume 0.48...
Sound started file://{sounds}/ambient/amb_bigfoot_backing_part_01_01.mp3 at volume 0.49
Sound started file://{sounds}/ambient/amb_bigfoot_backing_part_02_01.mp3 at volume 0.46
Sound started file://{sounds}/ambient/amb_bigfoot_backing_part_03_01.mp3 at volume 0.55
Updating focus for current pos ShowMainMenu to LibraryButton
Updating focus for current pos ShowMainMenu to StoreButton
Updating focus for current pos ShowMainMenu to LibraryButton
Updating focus for current pos ShowMainMenu to StoreButton
Updating focus for current pos ShowMainMenu to LibraryButton
success = yes
response: CrashID=bp-02b9763f-54f6-46ce-afd0-097bd2121206
Starting ambient drone background at volume 0.48...
Sound started file://{sounds}/ambient/amb_bigfoot_backing_part_01_05.mp3 at volume 0.42
Sound started file://{sounds}/ambient/amb_bigfoot_backing_part_02_05.mp3 at volume 0.46
Sound started file://{sounds}/ambient/amb_bigfoot_backing_part_03_05.mp3 at volume 0.50
Updating focus for current pos ShowMainMenu to StoreButton
Pushing to backstack: StoreShow (focus: StoreButton)
Updating focus for current pos StoreShow to ActualStoreImage
Updating focus for current pos StoreShow to FeaturedCapsules
Pushing to backstack: ShowMainMenu (focus: ActualStoreImage)
Updating focus for current pos ShowMainMenu to LibraryButton
Pushing to backstack: ShowLibraryMostRecent (focus: LibraryButton)
Updating focus for current pos ShowLibraryMostRecent to RecentApp
Updating focus for current pos ShowLibraryMostRecent to MostRecentCarousel
Adding activate event to a panel(ButtonBody) without a tab or selection index, the gamepad and keyboard can't get here.
Pushing to backstack: ShowTenfootPanel (focus: RecentApp)
Updating focus for current pos ShowTenfootPanel to Favorite0
Updating focus for current pos ShowTenfootPanel to FavoritesGrid
Updating focus for current pos ShowTenfootPanel to Favorite3
Updating focus for current pos ShowTenfootPanel to HTML
[1206/113105:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1206/113105:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
[1206/113105:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
WebM decoder 0x0x101d2488 is playing file: /home/mikey/Steam/tenfoot/resource/images/browser/reticle.webm
Installing breakpad exception handler for appid(steam)/version(1354745237_client)
[1206/113106:ERROR:nss_ocsp.cc(583)] No URLRequestContext for OCSP handler.
saving roaming config store to 'sharedconfig.vdf'
roaming config store 2 saved successfully
0x0x101d2488 1006907ms WebM decoder: Frame times: peak=1099, avg=1
0x0x101d2488 1006907ms WebM decoder: Video decode times: peak=1032, avg=316
0x0x101d2488 1006907ms WebM decoder: Audio decode times: no calls
0x0x101d2488 1006907ms WebM decoder: Video present times: peak=56, avg=20
0x0x101d2488 1006907ms WebM decoder: Audio commit times: no calls
0x0x101d2488 1006907ms WebM decoder: Sleep times: peak=40502, avg=206
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
Assert( Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded ) ):/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/panorama/./controls/html.cpp:209

Installing breakpad exception handler for appid(steam)/version(1354745237_client)
Uploading dump (in-process) [proxy '']
/tmp/dumps/assert_20121206113106_2.dmp
success = yes
response: CrashID=bp-0bbda34e-cd0e-40dc-8fbc-84cd72121206
!! Last miles service delay: 68
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
html.cpp (209) : Assertion Failed: !m_pParent->BHasClass( k_symHTMLContentLoaded )
Starting ambient drone background at volume 0.48...
Sound started file://{sounds}/ambient/amb_bigfoot_backing_part_01_08.mp3 at volume 0.37
Sound started file://{sounds}/ambient/amb_bigfoot_backing_part_02_08.mp3 at volume 0.41
Sound started file://{sounds}/ambient/amb_bigfoot_backing_part_03_08.mp3 at volume 0.41
Moving back to: ShowLibraryMostRecent (focus: MostRecentCarousel)
Moving back to: ShowMainMenu (focus: LibraryButton)
Updating focus for current pos ShowMainMenu to Exit
mikeym 6 dec, 2012 @ 3:42am 
Also on a side note the steam video when loading Big Picture Mode stutters quite heavily in the picture and the sound.
whiskydotjar 6 dec, 2012 @ 7:02am 
Well I got almost the same... but I just wait and then I can use mouse or gamepad or keboard to navigate.
Here is my Sys Info: http://pastebin.com/6FQVRbRr
mikeym 6 dec, 2012 @ 7:07am 
@whiskydotjar, no waiting doesn't work for me. In fact moving the keyboard does navigate, you can hear it and when you come back it's moved but the screen is still frozen till you tab out and back.
whiskydotjar 6 dec, 2012 @ 7:23am 
Did you try another DE, not Gnome 3?
mikeym 6 dec, 2012 @ 12:41pm 
Yes, just tried Openbox and the intro worked just as you describe loaded after an 8 second wait but opening a webpage froze - well I left it for well over a minute and it was still not showing the web part.

Tried both again in Gnome 3 and into and webpage seemed to both work - with an 8 second delay. So it seems intermittent.
Megaknight 8 dec, 2012 @ 3:11pm 
Something similar happens to me. The animation just freezes after about 2 seconds and the mouse freezes as well. After like 10 seconds, with everything still frozen, i can hear Big Screen sounds, like options being selected. After about 20 seconds Big Screen appears all of a sudden and everything just works smoothly after that. Using Kubuntu 12.10 on a Radeon 5870 with Catalyst 12.11 beta 11. System information below.


Processor Information:
Vendor: AuthenticAMD
Speed: 4000 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Unsupported
SSE42: Unsupported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.10 (32 bit)
Kernel Name: Linux
Kernel Version: 3.5.0-19-generic
X Server vendor: The X.Org Foundation
X Server release: 11300000

Video Card:
Driver: ATI Technologies Inc. ATI Radeon HD 5800 Series

Driver Version: 4.2.11995 Compatibility Profile Context
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 59 Hz
VendorID: 0x1002
DeviceID: 0x6898
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1680 x 1050
Desktop Resolution: 1680 x 1050
Primary Display Size: 18,62" x 11,65" (21,93" diag)
47,3cm x 29,6cm (55,7cm diag)
Primary VRAM Not Detected

Sound card:
Audio device: Realtek ALC892

Memory:
RAM: 3996 Mb

Miscellaneous:
UI Language: English
LANG: pt_PT.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 99511 Mb
Largest Free Hard Disk Block: 67381 Mb

Installed software:

Recent Failure Reports:

uh20 15 dec, 2012 @ 11:19am 
same here, i also get bad feedback of any video being played around steam.
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Datum skrivet: 4 dec, 2012 @ 2:48pm
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