Steam for Linux > Limited Beta > Topic Details
[Klannister]Stilton Cheesewright Dec 3, 2012 @ 12:25pm
RESOLVED Issue Report: Cannot start Steam without root
For some reason I cannot start Steam from the shortcuts added to the desktop or the Unity launcher. On the first launch, steam displays a window asking for the root password, but even on entering this and hitting OK it simply quits.

The only way I have found to get Steam to start is to add sudo/gksudo to the launch command. (After which it works fine, but it's a bit worrying).

System info:

Processor Information:
Vendor: GenuineIntel
Speed: 2301 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported

Network Information:
Network Speed:

Operating System Version:
Ubuntu 12.10 (64 bit)
Kernel Name: Linux
Kernel Version: 3.5.0-19-generic
X Server vendor: The X.Org Foundation
X Server release: 11300000

Video Card:
Driver: Intel Open Source Technology Center Mesa DRI Intel(R) Ivybridge Mobile x86/MMX/SSE2

Driver Version: 3.0 Mesa 9.0
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x10de
DeviceID: 0xfd2
Number of Monitors: 1
Number of Logical Video Cards: 2
Primary Display Resolution: 1600 x 900
Desktop Resolution: 1600 x 900
Primary Display Size: 13.54" x 7.64" (15.51" diag)
34.4cm x 19.4cm (39.4cm diag)
Primary VRAM Not Detected

Sound card:
Audio device: Intel PantherPoint HDMI

Memory:
RAM: 7768 Mb

Miscellaneous:
UI Language: English
LANG: en_GB.UTF-8
Microphone: Not set
Total Hard Disk Space Available: 90582 Mb
Largest Free Hard Disk Block: 68933 Mb

uname -a gives:
Linux [] 3.5.0-19-generic #30-Ubuntu SMP Tue Nov 13 17:48:01 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

Last edited by [Klannister]Stilton Cheesewright; Dec 20, 2012 @ 7:56am
Showing 1-10 of 10 comments
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Don Rego Dec 3, 2012 @ 12:28pm 
Your user is at "Sudo" group? Maybe the problem is the low permissions of your user...
[Klannister]Stilton Cheesewright Dec 3, 2012 @ 12:54pm 
As far as I can tell - this is Ubuntu so you can sudo straight from the default install.

~$ groups
[user] adm cdrom sudo dip plugdev fuse lpadmin sambashare bumblebee
Frank Dec 4, 2012 @ 2:03pm 
I've never heard of this problem before. A standard install does not require root permission when starting the client. In addition, it looks like you are running an earlier version of the client. Are you able to restart Steam and force a check for client updates (click Steam | Check for Steam Client Updates ...)?
[Klannister]Stilton Cheesewright Dec 5, 2012 @ 2:34am 
As far as I can tell the client is now up to date, but the problem persists. Here are a couple of videos to illustrate exactly what happens:
http://www.youtube.com/watch?v=jqDaADWSEPk&feature=youtu.be
http://www.youtube.com/watch?v=J8GHhNWyOiQ&feature=youtu.be
[Klannister]Stilton Cheesewright Dec 5, 2012 @ 2:50am 
I've just tested it under Optirun too (I've got Bumblebee installed to use my Nvidia GT640) and Steam essentially behaves in the same manner.
ThOR27 Dec 5, 2012 @ 7:01am 
When you run steam as root, all files is copyed to /root/Steam instead of /home/user/steam

Try to remove your /root/steam folder, and then remove the /home/user/.steam folder also, and then try to run steam again.

[Klannister]Stilton Cheesewright Dec 5, 2012 @ 10:25am 
I have removed all the steam-related folders I can find in /root/ and /home/[user]/, uninstalled Steam and tried to reinstall it, but I still can't get it to run. Running steam for the first time gives 'Setting up steam platform in /home/[user]/Steam', then after that it silently and immediately quits.
John Dec 5, 2012 @ 10:45am 
What happens when you run it from the command line? Does it print any interesting warnings or errors?
[Klannister]Stilton Cheesewright Dec 7, 2012 @ 4:16am 
Not in particular - when I have time today I will video its behaviour from install to launch on the command line.
[Klannister]Stilton Cheesewright Dec 20, 2012 @ 7:55am 
Update: luckily, the issue seems to have resolved itself. Whether it was an update to Steam or Ubuntu we will never know.
Last edited by [Klannister]Stilton Cheesewright; Dec 20, 2012 @ 7:55am
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