Steam for Linux > Limited Beta > Λεπτομέρειες θέματος
PenguinsNoo... 29 Νοε, 2012 @ 7:44μμ
Issue Report: Steam failing to update for the first time
Installed Steam and trying to run it for the first time. The Steam client tries to update itself, seems to download something and after a while errors out with the message: Fatal Error: Steam needs to be online to update.

Looking at the console output, before the error there is the message:
SteamUpdater: Error: Download of package (tenfoot_all) failed after 0 bytes (0).

On occasion also:
SteamUpdater: Error: Download of package (tenfoot_fonts_all) failed after 0 bytes (0).

This is on a Kubuntu 12.10, 64-bit system, with Nvidia Optimus (running bumblebee). The version of Steam is 10.0.16
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PenguinsNoo... 29 Νοε, 2012 @ 8:09μμ 
Full output from console when trying to run steam:
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
Installing breakpad exception handler for appid(steam)/version(0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
SteamUpdater: Error: Download of package (tenfoot_ambientsounds_all) failed after 0 bytes (0).
SteamUpdater: Error: Steam needs to be online to update. Please confirm your network connection and try again.
CWorkThreadPool::~CWorkThreadPool: work complete queue not empty, 8 items discarded.
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
Installing breakpad exception handler for appid(steam)/version(0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
SteamUpdater: Error: Download of package (tenfoot_all) failed after 0 bytes (0).
SteamUpdater: Error: Steam needs to be online to update. Please confirm your network connection and try again.
CWorkThreadPool::~CWorkThreadPool: work complete queue not empty, 9 items discarded.
Τελευταία επεξεργασία από PenguinsNoo...; 29 Νοε, 2012 @ 8:10μμ
scott_test123 29 Νοε, 2012 @ 10:10μμ 
Thanks we'll take a look at this.
SirZ 29 Νοε, 2012 @ 10:18μμ 
I have the same problem. My system is 'Linux Mint 13 KDE (32 bit)'.
Τελευταία επεξεργασία από SirZ; 29 Νοε, 2012 @ 10:20μμ
SirZ 29 Νοε, 2012 @ 10:30μμ 
My output from console:
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
Installing breakpad exception handler for appid(steam)/version(0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
SteamUpdater: Error: Download of package (tenfoot_ambientsounds_all) failed after 0 bytes (200).
SteamUpdater: Error: Steam needs to be online to update. Please confirm your network connection and try again.
But internet connection is ok.
SirZ 29 Νοε, 2012 @ 11:43μμ 
After then I changed connection speed - Steam start up correctly.
Devs - check please time outs in Steam updater, I think this is the problem.
zargawi 10 Δεκ, 2012 @ 12:20μμ 
Same problem, can't update first time. Ubuntu 12.10

SirZ, how do you change connection speed?
PenguinsNoo... 13 Δεκ, 2012 @ 6:33μμ 
Updated to the latest version of steam 10.0.17, however I am still getting the same issue. It seems that the client downloads more before failing.
PenguinsNoo... 13 Δεκ, 2012 @ 6:38μμ 
Since I am developer myself, if there is any sort of debugging info or stack trace that I can provide that might help resolve the issue, please let me know. :) (I hear that running strace may provide hints with what is going on...)
diversario 14 Δεκ, 2012 @ 8:05πμ 
Same here, Ubuntu 12.10 x64. Obviously, with working internet.

➜ ~ steam
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
Installing breakpad exception handler for appid(steam)/version(0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
SteamUpdater: Error: Download of package (public_all) failed after 0 bytes (0).
SteamUpdater: Error: Steam needs to be online to update. Please confirm your network connection and try again.
Installing breakpad exception handler for appid(steam)/version(1.0_client)
CWorkThreadPool::~CWorkThreadPool: work complete queue not empty, 5 items discarded.
ILocalize::AddFile() failed to load file "public/steambootstrapper_english.txt".
Installing breakpad exception handler for appid(steam)/version(0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
Installing breakpad exception handler for appid(steam)/version(1.0_client)
SteamUpdater: Error: Download of package (tenfoot_sounds_all) failed after 0 bytes (0).
SteamUpdater: Error: Steam needs to be online to update. Please confirm your network connection and try again.
CWorkThreadPool::~CWorkThreadPool: work complete queue not empty, 3 items discarded.
Τελευταία επεξεργασία από diversario; 14 Δεκ, 2012 @ 8:05πμ
diversario 14 Δεκ, 2012 @ 9:08πμ 
Is there an alternative way to download an updated client?

Actually, I rebooted and switched to a different wireless network and was able to update.
Τελευταία επεξεργασία από diversario; 14 Δεκ, 2012 @ 9:23πμ
PenguinsNoo... 18 Δεκ, 2012 @ 8:25μμ 
An update, also switched to a different wireless network yesterday and it seems like the client updated itself. Now I'm getting the Fatal Error: Failed to load steamui.so
PenguinsNoo... 19 Δεκ, 2012 @ 6:02πμ 
Yet another update, I reinstalled Steam and updated on a fast network, and everything now works. :)
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