Towns > General Discussions > Topic Details
Nalidus Nov 12, 2012 @ 9:57pm
Towns Community Moderator Speaks About Steam Posters
"it's only the negative people that seem to post. We already have many thousands of purchasers, but only a dozen people complaining. It would be nice if everyone who bought the game posted their views, and not just the negative ones"

He is so delusional that it baffles the mind.

He is the representation of the Towns Community. That is really sad.
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VoxEcho Nov 12, 2012 @ 10:09pm 
Normally I don't post on Steam Forums at all, even when I have a complaint. Felt the urge to post here though to say hi - I'm one of those 'thousands' of purchasers, and I am pleased with the game. I did not have unrealistic expectations of it, and so aside from a few bugs have had a pleasant experience with the game.

For the love of god though, implement the ability to assign villagers to specific tasks. The lack of ability to do this is extremely annoying.
Cyborgt Nov 12, 2012 @ 10:32pm 
Originally posted by Nomine88:
Normally I don't post on Steam Forums at all, even when I have a complaint. Felt the urge to post here though to say hi - I'm one of those 'thousands' of purchasers, and I am pleased with the game. I did not have unrealistic expectations of it, and so aside from a few bugs have had a pleasant experience with the game.

For the love of god though, implement the ability to assign villagers to specific tasks. The lack of ability to do this is extremely annoying.

Yeah, some greater ability to hand out gear to heroes would be nice too. I do find the game to be fun and am not nearly as annoyed with the game as a lot of the people on this forum seem to be but there are deffinitely some tedious aspects to the game that I feel probably shouldn't be there.

As for the people with a complaint about the game they purchased through steam not being completed, I understand their complaint and I feel sorry for anyone that wasn't aware of its status before buying it. I always look into the current state of a game before I purchase it (thank you so very much youtube) so I never have a problem with it but i'd deffinitely say it's a bit misleading to launch this clearly beta level game in the same way as any full release when there are so many examples of games that granted beta access while still leaving it as a preorder window.

I suppose it depends on how you look at it though. The original Terraria release could have been easily seen as a beta release by comparison to what it is now.
retrox Nov 12, 2012 @ 10:32pm 
Really, Nalidus? Really? Seriously, man. If you want to attack the game, or even the guys who made it, go right on ahead. Nobody will stop you. Tom's a nice guy, and he has nothing to do with the production of the game. Your time would be better spent kicking puppies.
tommykent1210 Nov 13, 2012 @ 12:21am 
Originally posted by Nalidus:
"it's only the negative people that seem to post. We already have many thousands of purchasers, but only a dozen people complaining. It would be nice if everyone who bought the game posted their views, and not just the negative ones"

He is so delusional that it baffles the mind.

He is the representation of the Towns Community. That is really sad.

So, considering I have pretty up to date numbers of purchases (which I obviously can't disclose), you give me a count of the number of individuals with negative views on the game, and I'll confirm my suspicions.

In all honesty, it is often only the negative comments that come to the forum, because people usually come here if they have issues. People rarely visit the forums if they like the game, because they have no need to. Look at any popular and universally well received game on steam, then look at the steam community forums for the said game. The forums will not represent the game's reception as a whole.
Last edited by tommykent1210; Nov 13, 2012 @ 12:33am
Zorlond Nov 13, 2012 @ 12:25am 
Originally posted by Nalidus:
He is so delusional that it baffles the mind.
Actually, he isn't. I've been paying attention while doing what I can to mitigate the hatred (with little success, obviously). There really isn't that many people who are making all the negative posts. Craploads of posts, sure. Not many unique user names.
just.dont.do.it Nov 13, 2012 @ 12:32am 
Same with "positivity".
There are, like, a dozen or two of people writing posts here on a regular basis, some of them don't look kindly to this rushed release, others try to "fight the negativity". Overall, there's not many unique user names.
Nalidus Nov 13, 2012 @ 5:27am 
Towns Defense Squad ACTIVATE!

So many of them blatantly ignore the facts to blindly defend their game. Now, they are ignoring reality to blindly defend their customer moderator.
Nalidus Nov 13, 2012 @ 5:41am 
Originally posted by tommykent1210:
Originally posted by Nalidus:
"it's only the negative people that seem to post. We already have many thousands of purchasers, but only a dozen people complaining. It would be nice if everyone who bought the game posted their views, and not just the negative ones"

He is so delusional that it baffles the mind.

He is the representation of the Towns Community. That is really sad.

So, considering I have pretty up to date numbers of purchases (which I obviously can't disclose), you give me a count of the number of individuals with negative views on the game, and I'll confirm my suspicions.

In all honesty, it is often only the negative comments that come to the forum, because people usually come here if they have issues. People rarely visit the forums if they like the game, because they have no need to. Look at any popular and universally well received game on steam, then look at the steam community forums for the said game. The forums will not represent the game's reception as a whole.

Just because you have "thousands of purchases" doesn't mean they are all happy with the Towns' devs cash grab. Lack of negative information does not automatically show a positive. However, you are assuming that it does... because it is your job to blindly defend the game that you represent.

1. How many people have filed for refunds?
2. How many people that view the Towns' devs false advertisement of the game as false advertisement, yet did not post?
3. What percentage has purchases slowed because of the people, that you are claiming are "complaining", but which are actually providing informed consent (something your devs didn't do)?

There's a lot of lacking information. However, you are blatantly ignoring and trying to spin this lack of information as a positive. All with the rudeness of insulting the people that are providing actual informed consent to the potential customer base.

And, no, this has not been well received:

3.8 Metacritic reviewer score (the Towns Defense Squad has been busy trying to boost this score up in the last 7 hrs) Note... 22 negative and 1 neutral... more than the "dozen" that you state.
Last edited by Nalidus; Nov 13, 2012 @ 5:42am
Zorlond Nov 13, 2012 @ 5:48am 
Note: I'm not affiliated with the devs in any way other than as a customer. Though I'm certain you'll claim otherwise.
Originally posted by Nalidus:
2. How many people that view the Towns' devs false advertisement of the game as false advertisement, yet did not post?
This is impossible for either side to determine or claim. Either side. Lack of positive does not automatically mean a negative. Don't let your personal view bias this.

3. What percentage has purchases slowed because of the people, that you are claiming are "complaining", but which are actually providing informed consent (something your devs didn't do)?
And here's the bias. You are declaring any claim that people are complaining is in fact wrong, and that you are instead noble and concerned citizens out to protect humanity.

You're complaining. The only way complaining can be a bad thing is if it's done maliciously. Yet, you're being quite defensive about it...
Ruiner Nov 13, 2012 @ 6:13am 
We have the people who bought it on Steam and are enjoying themselves, and don't care about the status of the game. That's fine.
We have the people who bought it on Steam and feel ripped off, and want their money back, that's also fine.
Then we have the people who are only on these forums to attack the people who feel ripped off, is this fine?


Originally posted by tommykent1210:
So, considering I have pretty up to date numbers of purchases (which I obviously can't disclose), you give me a count of the number of individuals with negative views on the game, and I'll confirm my suspicions.

In all honesty, it is often only the negative comments that come to the forum, because people usually come here if they have issues. People rarely visit the forums if they like the game, because they have no need to. Look at any popular and universally well received game on steam, then look at the steam community forums for the said game. The forums will not represent the game's reception as a whole.

I'd like to know, how many of these people played more than an hour of it, do you have those stats? What about the thread on Reddit? A lot of people are clearly unhappy with the game.

And if you're not a developer, and only a community rep, why do you have access to the numbers of purchases made on Steam? Naturally you can't disclose that number, we're just suppose to take your word for it.
Last edited by Ruiner; Nov 13, 2012 @ 6:17am
tommykent1210 Nov 13, 2012 @ 6:55am 
I'd like to know, how many of these people played more than an hour of it, do you have those stats? What about the thread on Reddit? A lot of people are clearly unhappy with the game.

And if you're not a developer, and only a community rep, why do you have access to the numbers of purchases made on Steam? Naturally you can't disclose that number, we're just suppose to take your word for it.

If steam provides that kind of information, then it is available. Do you think I never talk to Xavi? We have had very few complaints, considering there are often over 5,000 players online at peak times, and a constant average of 1800-2000 during slower times. No, I haven't read the reddit thread, I spend long enough each day helpng out on our own forums, and replying here.

Of course I cannot discuss the number of sales here, did you really expect that? How many games companies do you know that publish sales figures? (Excluding corporations that must disclose profit by law).

Also, metacritic user reviews are a terrible way to judge a game, because gamers have bias opinions. They do not base their reviews on objective qualities, they simply use it to rage against a game. I have never rated a game on metacritic, and i don't know of anyone who has.
Ruiner Nov 13, 2012 @ 6:59am 
Originally posted by tommykent1210:
If steam provides that kind of information, then it is available. Do you think I never talk to Xavi? We have had very few complaints, considering there are often over 5,000 players online at peak times, and a constant average of 1800-2000 during slower times. No, I haven't read the reddit thread, I spend long enough each day helpng out on our own forums, and replying here.

Of course I cannot discuss the number of sales here, did you really expect that? How many games companies do you know that publish sales figures? (Excluding corporations that must disclose profit by law).

Also, metacritic user reviews are a terrible way to judge a game, because gamers have bias opinions. They do not base their reviews on objective qualities, they simply use it to rage against a game. I have never rated a game on metacritic, and i don't know of anyone who has.

I don't even know who Xavi is, I'm going to assume he's a developer. Next time you talk to him why don't you ask him to do the right thing and refund people's money since he sold them a shoddy game? Instead of making them have a back and forth with Steam until we get one. I know you won't and he won't, but it doesn't hurt to hope.

I like that you ignored the question about Reddit, and then just started talking about Metacritic.
mr bigdad Nov 13, 2012 @ 7:05am 
Yeah, they are trying to damage control. That the devs dont care a ♥♥♥♥ about the customers is obvious. Their own post says they do this in their own spare time and will take years to complete, but meanwhile they ask the full price. Yeah, they dont care, they sit on the beach drinking whatever and laughing their arses off. No wonder! Everyone, never buy another product of theirs and that should be spoken to all forums for games all over the Internet.
skyte100 Nov 13, 2012 @ 7:10am 
Originally posted by tommykent1210:
Also, metacritic user reviews are a terrible way to judge a game, because gamers have bias opinions. They do not base their reviews on objective qualities, they simply use it to rage against a game. I have never rated a game on metacritic, and i don't know of anyone who has.
Woah woah woah. Dont bash the users that review on there. "A few bad apples spoil the bunch" there is seems while here a few "Bad apples" get ignored. I have already said that if the games status is fixed I will go and rereview the game on metacritic. Does it look like I am using it to "rage" against your game when I am trying to do right by you guys once you do right by the community here?
skyte100 Nov 13, 2012 @ 7:11am 
Originally posted by mr bigdad:
Yeah, they are trying to damage control. That the devs dont care a ♥♥♥♥ about the customers is obvious. Their own post says they do this in their own spare time and will take years to complete, but meanwhile they ask the full price. Yeah, they dont care, they sit on the beach drinking whatever and laughing their arses off. No wonder! Everyone, never buy another product of theirs and that should be spoken to all forums for games all over the Internet.
I am going to avoid their future games like the plague but I wont ensure that they fail by doing that. I will be watching their future games for any foul play though.
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Date Posted: Nov 12, 2012 @ 9:57pm
Posts: 188