Originally posted by alkali5000:It is a game
Originally posted by Konvron:I bought the game right as it came onto Steam. I don't know what was hard to understand about it. I absolutley knew that it was still being developed and in an alpha like stage. Even off of Steam, don't expect a "store" of any kind to not try and sell the game and have the description be as nice as possible. Do your own look up on the game. Sure, it hurts Steam's credit for not having some sort of thing saying it was still in early developement, but hey, they want to sell the game.
Originally posted by Jason:Steam won't refund your purchase, they do not care in the slightest.
Originally posted by Mumboejumboh:Originally posted by Jason:Steam won't refund your purchase, they do not care in the slightest. Refunds are tricky business with digital media. From both a business and a practicality perspective it's hard to ensure that the product is returned and no longer available to the person being refunded.
Originally posted by Cyborgt:Except barring the assumption of illegal activity, it's actually quite easy for Steam to make something no longer available to you. Even in terms of that illegal activity, there are far easier ways to steal a game than to crack a Steam copy. They just have no desire to allow you to return anything.
Originally posted by Mumboejumboh:Originally posted by Cyborgt:Except barring the assumption of illegal activity, it's actually quite easy for Steam to make something no longer available to you. Even in terms of that illegal activity, there are far easier ways to steal a game than to crack a Steam copy. They just have no desire to allow you to return anything. If it were so easy for them to do so, there would be no point behind a policy barring refunds under all but terribly specific circumstances.Though I suppose it's entirely possible that the only reason Steam doesn't allow refunds is sheer greed, thinking that it's better for a customer to receive a product they are unhappy with/incapable of using than to maintain good customer relations and lose a few dollars every now and again.Maybe they are so greedy, but I'd at least like to keep the small flicker of hope that Steam isn't just outright malicious in dealing with its customers.
complete [end-quote] game, with apparent knowledge from when first released of 'Its' current state of being in v0.4~... so now they stretched the truth of having every key aspects of a working game. Now its due time for them to refund?Even from the store page, there is no mention of what it contains. I would like to see a complete working economy market for heroes, yet it does not mention anything... If anything the store page is so vague with info, its a shame that it was called out to be v4 of Towns... not sure how its possible to consider a complete model of a game to only be v.4 or the decimal was 'Misplaced'Even though this was never mentioned until trialed the demo, so for the validity of the games store page its vague with little concrete evidence of a complete game. (God mode with right click lol, seriously?) This could NOT of been known about until AFTER either purchased, or viewed from a video.
Originally posted by Grimcreaper:Edit: Actually, i have had 1 issue with steam regarding a refund now that i think harder. I was refused a refund on Dark Messiah of Might and Magic. I was♥♥♥♥♥♥♥♥about that one, becuase my issue was valid and legitimate. The demo worked fine, but on actualy release, it was estimated that whatever was changed from demo to release broke the game for almost half the purchasers. The issues didnt get patched for almost a year as well.Myself and MANY others sat with a game we couldnt play for a long time. Steam routed all refund requests to the Devs which in turn was met with a "If you askf or a refund we will revoke your game license and you wont get your money back either." Any attempt to request refunds in their forums met with swift bans. An email i sent to them got returned with a rather venomous response "We really dont care that you cant play the game. As we have stated in our own forums, if you had supplied your steam account name we would have revoked your license to play DMOMM. Dont bother emailing us again."